Flame Broiler
31878 Del Obispo St Suite 116, San Juan Capistrano
(949) 429-7241
Recent Reviews
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Not fresh, dirty bathrooms, wordless/terrible service
Atmosphere: 1
Food: 2
Service: 1
Old meat, the 4 times I have gone here meat is constantly warmed up on grill then put back in container at counter all day meat has a lot of fat and tastes old. Vegetables are just okay not really soft. Way too expensive for what you get ridiculously.
Atmosphere: 4
Food: 1
Service: 4
Young guy with tattoos on forearms who works there is very RUDE!, he has absolutely zero patience, he always rushes my order and acts extremely condescending. I have been to this location many times and every time is the same, i’m not coming back to this location.
Atmosphere: 1
Food: 1
Service: 1
I love Flame Broiler and all of its locations, but just wanted to leave an honest review to help management at this location. Lack of customer service from the moment I walked in the door and the food was cold. This location keeps it in containers "Pre Made" so it's not as fresh as the locations in terms of right off the grill.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Half & Half Plate
Stale rice
Food: 1
Dirty premises. Obviously not cleaning counters, area with sauces, floor, tables or much else often enough. Will not return
Best place on EARTH!!!!! My obese sister started having a heart attack, flame broiler employee with a perm helped me revive her. Would go there 100%%
Good eats!
Atmosphere: 5
Food: 5
Service: 5
I’ve gone recently multiple times within the last 3 weeks to order their delicious Korean spicy chicken. The food itself tastes very good. One of the servers who mainly works in the evenings and always helps me when I order is very disappointing. One time I ordered the spicy chicken and he only gave me regular chicken. Another time I ordered spicy chicken with extra chicken and he again only gave me regular chicken without any extra. He does not measure the meat at all when he’s putting it into the bowl. Again today, I ordered extra Korean spicy chicken and he again didn’t not measure and he only put spicy chicken on a little bit of the meat and then scoops more regular chicken without any sauce at all. That’s not what I paid for. I’ve never had an issue when anyone else takes my order, only him.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: White Meat Chicken, Plate
Driven and walked past this a ton of times thinking it was a burger joint, maybe with chicken sandwiches, too. Boy was I wrong! It's a bowl place. Rice or veggies or cabbage (or half and half) with diced chicken, beef, or tofu on top, plus sauces that you add, and "extras" for more money. I had the midsized with beef and rice and it was quite good, but definitely not what I was expecting.
Restaurantji Recommends
The food tasted old, really bad service and the price is crazy, 13 bucks for rice and beef? No way
Unfortunately today my last time at Flame Broiler SJC . I order a few times per month. Order is ready maybe half the time. Not always accurate but I don't say anything. Awlays awkward cuttintg ahead of people in line. Order wrong with attituttude and fake "have a nice day". No drink cup he said ita not on Order and to prove it, I did. No sauce. Avocado was a side order for someone and it was on the bowl. He wouldn't fix. I'm not coming back for more of that.
They shut down the grills over 20 mins early and told me they were closed even though the open sign was still lit up. I have never had a good experience with this place and it never has good customer service
Unfortunately today my last time at Flame Broiler SJC . I order a few times per month. Order is ready maybe half the time. Not always accurate but I don't say anything. Awlays awkward cuttintg ahead of people in line. Order wrong with attituttude and fake "have a nice day". No drink cup he said ita not on Order and to prove it, I did. No sauce. Avocado was a side order for someone and it was on the bowl. He wouldn't fix. I'm not coming back for more of that.
Was pleasantly surprised by how good the food here was.
Vegetarian options: They have veggies and tofu and rice.
Dietary restrictions: They've got organic tofu.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Half and Half
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