This was my 1st time having Thanksgiving meal @ El Torito. When we arrived there were 3 hostesses behind the podium. 1 of the hstes (in a white sweater) welcomed us. She looked inquisitive so I said we had a reservation & gave her my name. She then went to the computer & then answr'd the phone that just ranged. 30 seconds or so later she hung up, turned & spoke with another hstes & then they were looking @ another computer talking. She finally turns back towards me, looked @ her computer & was typing...then, she looks @ me & asked for my name again. Bad start. She eventually showed us to our table, handed us our receipt & said when we are done to pay up front. She left. I couldn't hear her & had to ask my sis what she said. Then I asked my sis if the hstes said anything about what to do next. Do we just help ourselves to the buffet? Do we wait for a server to tell us anything? OMG. The hstes irritated me for just leaving. So, I went back to the hstes podium & asked her do we just help ourselves?? She asked if I had reservations. I told her she just seated us. She said, "It's a buffet. You help yourselves." Geez. I get how a buffet works but no matter how many times I return to a restaurant that has a buffet, the server always lets me & whomever I'm with know about how things were done. I get a plate of food. I return to the table w/my plate & don't see flatware. I asked around & finally an employee asked didn't the hstes give us any. NO. This employee gave us some. @ the table a server came by & introduced herself, taking our drink order. Anyway, the food was good. After eating but still talking, I gave the waitress a tip. When we were done we went to the front to pay. The hstes said we pay the server. Are you kidding me? The 1st hstes gave us incorrect info & the server should have told us, when I handed her the tip, to pay her when we were ready. We were able to pay @ the podium when they got the server to met us there. Also, why the $$$ surcharge, El T? Nvr agan!
Aubin Topacio
dayanne was hella lit
Atmosphere: 4
Food: 3
Service: 5
Andrew Pacheco
Beautiful view! Good food! Great service from Diana! 10/10
Atmosphere: 5
Food: 4
Service: 5
Claire
Dayana was great server!
Food: 5
Service: 5
Efrain Robles
I visited El Torito tonight with my family and we had an amazing experience Silvia's recommendations were on point! She made sure we had a wonderful night! We will definetely be back!
Atmosphere: 5
Food: 5
Service: 5
Alexander Brannon
Nice chips, good price on beers from 3-9pm. Dayana was very sweet. Would come again
Service: 5
Claudia
Amazing food, customer service, affordable, and to top it all of Mariachi was the cherry on top!
Brittiney Zachery
Came to have brunch with my family and received horrible service. We had to flag down multiple different servers when we needed refills, when we wanted our pancakes and when we were ready to pay the tab because our server was focused on anything but serving his assigned tables. He came to our table twice and once was to bring us burnt black pancakes. All the while there was an amazing server who was keeping all of her tables serviced and their drinks full, she came over to help us multiple times and was the only saving grace while we were there.
Atmosphere: 1
Food: 3
Service: 1
Sonam P
My fav go to place for Mexican food
Atmosphere: 5
Food: 5
Service: 5
M C
This place has a nice view but that’s about it, furniture is run down bathrooms are nasty, food on the floor when I walk in and an hour or so later it’s still on the floor even after I asked the waitress if she could clean it . Dirty tables broken tiles around the windows .
Food was good however the plate of taco’s was the size of a kids plate they gave to my husband, what happened it use to fill you up.we were disappointed because this was a kids size serving, for dinner. I gave him half of my taco, sorry but we are not coming back.
Atmosphere: 4
Service: 2
Erica
Went to the Sunday brunch. it's always pretty loud inside but a good time. Food was ok they switched some thing up but still ok. Our server was terrible and not attentive. I waited 10 minutes for her to come back so we could pay she never did so I went up to front and checked out.
Steven Weddle
The place was empty, literally! Asked if we had reservation, said no, we had to wait 10 min. Then sat U.S. in bar, tortilla chips were fresh, salsa had bubbles on top and was fermenting, asked for fresh salsa, brought another stirred up but couldn’t hide fermenting and bubbles. Asked for bottle of tapatio instead. Chicken not appetizing, salad warm and limp, beer was room temperature, Cadillac margarita was domestic. And no toothpicks available. Restroom smelled of urine.
Atmosphere: 1
Food: 1
Service: 1
Ms Lady Fee
While the staff was extremely nice, the food was not very tasty. We had a taco bar in the food was still cold. This is my first time at El Torito and I was a little disappointed. But, the chips and salsa, the salad and the corn mush was very nice. Those were my favorites. I don't think I'll return because the food just wasn't that good to me. I ordered a virgin Pina Colada from the bar and it had no flavor whatsoever. It was completely blended with more water than with juice. But the staff was very nice.
This was my 1st time having Thanksgiving meal @ El Torito. When we arrived there were 3 hostesses behind the podium. 1 of the hstes (in a white sweater) welcomed us. She looked inquisitive so I said we had a reservation & gave her my name. She then went to the computer & then answr'd the phone that just ranged. 30 seconds or so later she hung up, turned & spoke with another hstes & then they were looking @ another computer talking. She finally turns back towards me, looked @ her computer & was typing...then, she looks @ me & asked for my name again. Bad start. She eventually showed us to our table, handed us our receipt & said when we are done to pay up front. She left. I couldn't hear her & had to ask my sis what she said. Then I asked my sis if the hstes said anything about what to do next. Do we just help ourselves to the buffet? Do we wait for a server to tell us anything? OMG. The hstes irritated me for just leaving. So, I went back to the hstes podium & asked her do we just help ourselves?? She asked if I had reservations. I told her she just seated us. She said, "It's a buffet. You help yourselves." Geez. I get how a buffet works but no matter how many times I return to a restaurant that has a buffet, the server always lets me & whomever I'm with know about how things were done. I get a plate of food. I return to the table w/my plate & don't see flatware. I asked around & finally an employee asked didn't the hstes give us any. NO. This employee gave us some. @ the table a server came by & introduced herself, taking our drink order. Anyway, the food was good. After eating but still talking, I gave the waitress a tip. When we were done we went to the front to pay. The hstes said we pay the server. Are you kidding me? The 1st hstes gave us incorrect info & the server should have told us, when I handed her the tip, to pay her when we were ready. We were able to pay @ the podium when they got the server to met us there. Also, why the $$$ surcharge, El T? Nvr agan!
dayanne was hella lit
Atmosphere: 4
Food: 3
Service: 5
Beautiful view! Good food! Great service from Diana! 10/10
Atmosphere: 5
Food: 4
Service: 5
Dayana was great server!
Food: 5
Service: 5
I visited El Torito tonight with my family and we had an amazing experience Silvia's recommendations were on point! She made sure we had a wonderful night! We will definetely be back!
Atmosphere: 5
Food: 5
Service: 5
Nice chips, good price on beers from 3-9pm. Dayana was very sweet. Would come again
Service: 5
Amazing food, customer service, affordable, and to top it all of Mariachi was the cherry on top!
Came to have brunch with my family and received horrible service. We had to flag down multiple different servers when we needed refills, when we wanted our pancakes and when we were ready to pay the tab because our server was focused on anything but serving his assigned tables. He came to our table twice and once was to bring us burnt black pancakes. All the while there was an amazing server who was keeping all of her tables serviced and their drinks full, she came over to help us multiple times and was the only saving grace while we were there.
Atmosphere: 1
Food: 3
Service: 1
My fav go to place for Mexican food
Atmosphere: 5
Food: 5
Service: 5
This place has a nice view but that’s about it, furniture is run down bathrooms are nasty, food on the floor when I walk in and an hour or so later it’s still on the floor even after I asked the waitress if she could clean it . Dirty tables broken tiles around the windows .
Food: 3
Service: 2
Restaurantji Recommends
Food was good however the plate of taco’s was the size of a kids plate they gave to my husband, what happened it use to fill you up.we were disappointed because this was a kids size serving, for dinner. I gave him half of my taco, sorry but we are not coming back.
Atmosphere: 4
Service: 2
Went to the Sunday brunch. it's always pretty loud inside but a good time. Food was ok they switched some thing up but still ok. Our server was terrible and not attentive. I waited 10 minutes for her to come back so we could pay she never did so I went up to front and checked out.
The place was empty, literally! Asked if we had reservation, said no, we had to wait 10 min. Then sat U.S. in bar, tortilla chips were fresh, salsa had bubbles on top and was fermenting, asked for fresh salsa, brought another stirred up but couldn’t hide fermenting and bubbles. Asked for bottle of tapatio instead. Chicken not appetizing, salad warm and limp, beer was room temperature, Cadillac margarita was domestic. And no toothpicks available. Restroom smelled of urine.
Atmosphere: 1
Food: 1
Service: 1
While the staff was extremely nice, the food was not very tasty. We had a taco bar in the food was still cold. This is my first time at El Torito and I was a little disappointed. But, the chips and salsa, the salad and the corn mush was very nice. Those were my favorites. I don't think I'll return because the food just wasn't that good to me. I ordered a virgin Pina Colada from the bar and it had no flavor whatsoever. It was completely blended with more water than with juice. But the staff was very nice.
Atmosphere: 3
Food: 1
Service: 3
Are waitresses was amazing thank you Jessica
Atmosphere: 5
Food: 5
Service: 5
Loading...