Hot Wok Cafe
2960 S Norfolk St, San Mateo
(650) 573-1350
Recent Reviews
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Been going here for years and order the same dishes which are tasty and consistent — salt and pepper pork chop, szechuan tofu and fish fillet with black bean sauce. Owners are very friendly and service is quick.
This is for dub! Respect people!
The owner was sweet and attentive.
He showed us an album of what each dish looked like to help us with our decision process.
Atmosphere: 4
Food: 4
Service: 5
Ping's Bistro was packed so I came here instead. What a mistake! Hunan Shrimp was surgery sweet and Salt Pepper Pork Chops was all salt and no pepper (and unnaturally pasty white). Rice was old, reheated from days ago. Funny how they serve dishes in to go containers? And also odd that I was only customer on a Sunday night. The table felt like it was going to collapse. Worn out chairs. Lesson learned.
Atmosphere: 2
Food: 1
Service: 2
Came here yesterday as we by accident mistook it for Hot Wok Bistro which is by far the best Chinese food I’ve had. But this place, Hot Wok Cafe, with a name that’s hella similar is the worst Chinese food I’ve had. Weird huh? One name on either ends of a Chinese food spectrum.
We ordered Mongolian beef & vegetable fried rice = worst $36 I don’t in a restaurant. The meat I wasn’t even sure was meat and the rice was stale as stale can be… hella hard. Won’t eat here agaaaaaaaain. Thankfully we didn’t get upset stomached, but I was waiting for it.
There was something weird we noticed and want to know if others have noticed it or were we hallucinating. The waitress who took our order, her mouth would open to talk, she wouldn’t move it but full sentences words was coming out, like there was someone in her mouth doing the talking. The weirdest thing. I thought I was hallucinating and later when I was talking about it with my husband he said he thought he saw that too but thought he was tired. I need a third opinion!
But my suggestion wouldn’t be to eat here… just go in and ask some questions.
Atmosphere: 1
Food: 1
Service: 1
Mongolian Beef was ????I hit up the to go section.Quick and easy!!!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Mongolian Beef
This time was better than last time.I had Mongolia beef, rice, and sweet & sour soup.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Mongolian Beef
Such a delicious dinner!! Never disappoints!
Atmosphere: 5
Food: 5
Service: 5
Solid place. Western Style Green Beans and Broccoli, Singapore Style noodles are full of flavor. Quick fix place
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Hot Wok Chicken Fillet, Western Style Green Beans, Noodles
Not so good food.. not sure why.. their service was below average too
Restaurantji Recommends
The cooking style has changed and cooked too long. Lemon chicken used to be a large crispy breast with a nice lemon sauce over the top. Now it is chunky sliced chicken then tossed in a lemon sauce. If you go here make sure you educate them in how you want it prepared.
Atmosphere: 3
Food: 3
Service: 4
Very rude people. Did not even provide or asked for water. Stale rice. Rude server. I highly recommend not to go to here.
Atmosphere: 1
Food: 1
Service: 1
I ordered Mongolian chicken and requested not to make it spicy , ridiculous they made it so spicy, the owner asked the chef to add spice even though the chef said the customer wants no spicy . I believe they should not cook food to please themselves , they should cook to please the customer , I called and spoke with the owner and he was soooo rude . Will never go there anymore .
Food: 1
Service: 1
The staff is friendly and the service is quite fast. The food is delicious and my order has always been accurate.
Dietary restrictions: They have a "Light Stir Fry" option
Atmosphere: 4
Food: 5
Service: 5
Literally 3 pieces of beef in the beef and broccoli. A container full of soggy broccoli. Never again!
Atmosphere: 1
Food: 1
Service: 1
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