Terrible experience. I will not be returning to this store. I placed an order for a birthday cookie cake 10 days in advance, scheduled to be ready at a specific time, yet when I arrived, my order was nowhere to be found in their online system. I ordered online specifically to avoid issues like this, so it’s hard to understand how this happened. The owner was unhelpful and merely asked if I wanted it delivered. I replied, “Are you going to deliver it to Stockton?” If we still had our local store, I wouldn’t have to come here after work to buy from this location. Completely unprofessional. I will never shop at the San Mateo store again. Avoid at all costs!
Atmosphere: 1
Service: 1
Fish HOOKED
Mrs Fields for life. Forget Crumbl. I’m rocking with Mrs. Fields forever!
Eric Muenchow
Everyone who works here is awesome. Very pleasant experience and always fresh cookies!
John Paul Stark
Tried to sell me 6 cookies for 16 and a half dollars.Hope the lunatics go out of business.
Shirley Lin
Bought the 20 nibblers for 8.99 and shared it with my sister. The cookies was crispy outside and soft inside, just the way I liked
zinCIXS YT
staff charged me 0.50 c for a small cup of water its not that i didnt want to pay its because the attitude the staff seemed really poor staff please improve!
A P
The kids loves coming here plus the staff here are friendly.
Ann Esparza
I Love Mrs Fields
Pig Tot
The kids loves coming here plus the staff here are friendly.
This places smell is amazing. Its hard to walk by and not buy a few delicious treats. They have a great spread of cookies and treats. Staff are ok, helpful but could be improved.
Anonymous Anonymous
This places smell is amazing. Its hard to walk by and not buy a few delicious treats. They have a great spread of cookies and treats. Staff are ok, helpful but could be improved.
Terrible experience. I will not be returning to this store. I placed an order for a birthday cookie cake 10 days in advance, scheduled to be ready at a specific time, yet when I arrived, my order was nowhere to be found in their online system. I ordered online specifically to avoid issues like this, so it’s hard to understand how this happened. The owner was unhelpful and merely asked if I wanted it delivered. I replied, “Are you going to deliver it to Stockton?” If we still had our local store, I wouldn’t have to come here after work to buy from this location. Completely unprofessional. I will never shop at the San Mateo store again. Avoid at all costs!
Atmosphere: 1
Service: 1
Mrs Fields for life. Forget Crumbl. I’m rocking with Mrs. Fields forever!
Everyone who works here is awesome. Very pleasant experience and always fresh cookies!
Tried to sell me 6 cookies for 16 and a half dollars.Hope the lunatics go out of business.
Bought the 20 nibblers for 8.99 and shared it with my sister. The cookies was crispy outside and soft inside, just the way I liked
staff charged me 0.50 c for a small cup of water its not that i didnt want to pay its because the attitude the staff seemed really poor staff please improve!
The kids loves coming here plus the staff here are friendly.
I Love Mrs Fields
The kids loves coming here plus the staff here are friendly.
Iceees are here!
Restaurantji Recommends
This places smell is amazing. Its hard to walk by and not buy a few delicious treats. They have a great spread of cookies and treats. Staff are ok, helpful but could be improved.
This places smell is amazing. Its hard to walk by and not buy a few delicious treats. They have a great spread of cookies and treats. Staff are ok, helpful but could be improved.
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