Bad burger, it seems just like a frozen patty with nothing special worth $19. Cocktails were average but pricey also.
They were hosting way too many events at once and staff seemed overwhelmed but remained extremely friendly and helpful.
Multiple problems with our lane and the lane next to us which definitely ate up a lot of potential bowling time.
Atmosphere: 3
Food: 3
Service: 5
Mike Maley
French dip full of cartilage and fat
Atmosphere: 4
Food: 2
Service: 4
Katie Hunter
I'm really happy with the service. Thank you pinstripes. Affordable prices and really quick service.
Atmosphere: 5
Food: 5
Service: 5
Ric Saatman
Went for Sunday brunch. Particularly enjoyed the prime rib, not HOPR, but still good. Enjoyed the bottomless mimosas and chilaquilles too.
Atmosphere: 4
Food: 4
Service: 4
Cora Nip
Food is ok,limited menu, not sure will go back.
Atmosphere: 3
Food: 4
Service: 3
beautifulday inhawaiinei
Really awesome steak with Brussels sprout. Amazingly juice steak and Brussels sprout just baked to perfection. Eat my heart out that day. Yummmmm. I was very impressed.
big balls of flames
Great food. Atmosphere is very good and is very nice., It's clean. It's just great. Great staff as well! Very friendly. Tho I found a bug in my salad. It's fine but -1 star for that. Other then that it's very good. 5 stars. Would recommend.
Atmosphere: 5
Food: 4
Service: 5
Philip Vladson
Wonderful experience for our party.
Atmosphere: 5
Food: 5
Service: 5
L. M.
Look, we all love the weekend brunch at Pinstripes.š§šš You love, I love it. But upstairs is their bowling alley and I must highlight the genius idea of having billiard-ball designs to keep track of while also making it the most user friendly to understand right away which one you want.
Atmosphere: 5
Food: 5
Service: 5
Cynthia Hernandez
1st time visiting, what a great experience! Excellent food, great company with coworkers, so much fun!
The food was good, and I dropped a star due to the dessert. The dessert appeared to be brought in, ready made, not made in house. Superfood salad is a winner! The Lobster Mac n cheese was fantastic.
Atmosphere: 4
Food: 4
Service: 5
Evelyn Petersen
Today, I came in with some friends to celebrate a birthday and try to redeem my friendās birthday freebie. We asked one of the staff members if we could place a small to-go order and still use the birthday reward, and she was super friendly and helpful, saying it was fine and that we could order at the bar.
When we got to the bar, though, the experience was very different. The woman there wasnāt friendly and didnāt seem interested in helping us. She acted like taking our to-go order was a hassle, and when she checked with the manager, he said we couldnāt do it. To be honest, it just felt like she didnāt want to help us in the first place. The manager also had a bit of an off-putting attitude, which was disappointing.
Iāve been here multiple times, spent good money, and always tipped well, so this visit didnāt feel great. That said, weāll still be back to celebrate my friendās birthdayābut I hope the service is better next time
Jessica Ng
I've been here many times for happy hour, dinner and brunch with a satisfactory experience. My review is for the bowling party package they offer.
I threw a simple birthday party for my son. 13 kids 4 adults. I didn't require anything extra from the staff, we had no decorations either. All in all we were a very easy going and laid back group.
Our food orders didn't come out on time and some not at all. The drinks they made for our guests had to be remade because the first batch had a horrible smell. Parents and kids both were waiting for their food for an unacceptable amount of time. Some orders from the PREORDERED package never even came out! The party platter came on time (just pizza) except they missed the fries, salad and brownies. The presentation was severely underwhelming. Even if it was just pizza they could have done more than just slap it on the warming plate. When I told them the warming plate wasn't working the waitress blamed our party! I was chasing down staff the entire time asking where things were. It was not a busy day at all and we were only one of two parties upstairs in the bowling area. When I mentioned my disappointment to the manager she was nice and apologetic. She agreed to take the items that never came out as contracted off the bill. When we left, we found out it was still charged!! It was an insignificant amount but I was appalled by the mishandling of just everything that day. I contacted the Sr Events Sales manager as well as the Director of sales who responded two whole weeks later after my 3 follow up emails. Their response? Underwhelming as well. Just a textbook copy paste saying oops sorry. I think the managements response just took this experience over the top. The staff were nice enough the day of and I'm sure they tried their best. I didn't raise a stink then and still left gratuity for their efforts - as lacking as it was for my standards. However, when the horrible experience was escalated to Mariel and Alyson, I was shocked at how little effort was made to rectify the situation. It almost came off snarky and lacked total empathy. This is why I'm leaving a review. They could have turned an ugly situation into a better one. Instead they lit it on fire.
This was my son's birthday and I can safely say it was the worst party we've ever hosted. They ruined my son's special event! Think twice before hosting your special event here. It's not worth the money or hassle.
Atmosphere: 2
Food: 2
Service: 2
Jessica Ng
I've been here many times for happy hour, dinner and brunch with a satisfactory experience. My review is for the bowling party package they offer.
I threw a simple birthday party for my son. 13 kids 4 adults. I didn't require anything extra from the staff, we had no decorations either. All in all we were a very easy going and laid back group.
Our food orders didn't come out on time and some not at all. The drinks they made for our guests had to be remade because the first batch had a horrible smell. Parents and kids both were waiting for their food for an unacceptable amount of time. Some orders from the PREORDERED package never even came out! The party platter came on time (just pizza) except they missed the fries, salad and brownies. The presentation was severely underwhelming. Even if it was just pizza they could have done more than just slap it on the warming plate. When I told them the warming plate wasn't working the waitress blamed our party! I was chasing down staff the entire time asking where things were. It was not a busy day at all and we were only one of two parties upstairs in the bowling area. When I mentioned my disappointment to the manager she was nice and apologetic. She agreed to take the items that never came out as contracted off the bill. When we left, we found out it was still charged!! It was an insignificant amount but I was appalled by the mishandling of just everything that day. I contacted the Sr Events Sales manager as well as the Director of sales who responded two whole weeks later after my 3 follow up emails. Their response? Underwhelming as well. Just a textbook copy paste saying oops sorry. I think the managements response just took this experience over the top. The staff were nice enough the day of and I'm sure they tried their best. I didn't raise a stink then and still left gratuity for their efforts - as lacking as it was for my standards. However, when the horrible experience was escalated to Mariel and Alyson, I was shocked at how little effort was made to rectify the situation. It almost came off snarky and lacked total empathy. This is why I'm leaving a review. They could have turned an ugly situation into a better one. Instead they lit it on fire.
This was my son's birthday and I can safely say it was the worst party we've ever hosted. They ruined my son's special event! Think twice before hosting your special event here. It's not worth the money or hassle.
Alysson Vieira
Pleasant, welcoming and refined environment. Service with efficient, cheerful and well-educated professionals. Tasty dishes with a fair price. I recommend it!
Bad burger, it seems just like a frozen patty with nothing special worth $19. Cocktails were average but pricey also.
They were hosting way too many events at once and staff seemed overwhelmed but remained extremely friendly and helpful.
Multiple problems with our lane and the lane next to us which definitely ate up a lot of potential bowling time.
Atmosphere: 3
Food: 3
Service: 5
French dip full of cartilage and fat
Atmosphere: 4
Food: 2
Service: 4
I'm really happy with the service. Thank you pinstripes. Affordable prices and really quick service.
Atmosphere: 5
Food: 5
Service: 5
Went for Sunday brunch. Particularly enjoyed the prime rib, not HOPR, but still good. Enjoyed the bottomless mimosas and chilaquilles too.
Atmosphere: 4
Food: 4
Service: 4
Food is ok,limited menu, not sure will go back.
Atmosphere: 3
Food: 4
Service: 3
Really awesome steak with Brussels sprout. Amazingly juice steak and Brussels sprout just baked to perfection. Eat my heart out that day. Yummmmm. I was very impressed.
Great food. Atmosphere is very good and is very nice., It's clean. It's just great. Great staff as well! Very friendly. Tho I found a bug in my salad. It's fine but -1 star for that. Other then that it's very good. 5 stars. Would recommend.
Atmosphere: 5
Food: 4
Service: 5
Wonderful experience for our party.
Atmosphere: 5
Food: 5
Service: 5
Look, we all love the weekend brunch at Pinstripes.š§šš You love, I love it. But upstairs is their bowling alley and I must highlight the genius idea of having billiard-ball designs to keep track of while also making it the most user friendly to understand right away which one you want.
Atmosphere: 5
Food: 5
Service: 5
1st time visiting, what a great experience! Excellent food, great company with coworkers, so much fun!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The food was good, and I dropped a star due to the dessert. The dessert appeared to be brought in, ready made, not made in house. Superfood salad is a winner! The Lobster Mac n cheese was fantastic.
Atmosphere: 4
Food: 4
Service: 5
Today, I came in with some friends to celebrate a birthday and try to redeem my friendās birthday freebie. We asked one of the staff members if we could place a small to-go order and still use the birthday reward, and she was super friendly and helpful, saying it was fine and that we could order at the bar.
When we got to the bar, though, the experience was very different. The woman there wasnāt friendly and didnāt seem interested in helping us. She acted like taking our to-go order was a hassle, and when she checked with the manager, he said we couldnāt do it. To be honest, it just felt like she didnāt want to help us in the first place. The manager also had a bit of an off-putting attitude, which was disappointing.
Iāve been here multiple times, spent good money, and always tipped well, so this visit didnāt feel great. That said, weāll still be back to celebrate my friendās birthdayābut I hope the service is better next time
I've been here many times for happy hour, dinner and brunch with a satisfactory experience. My review is for the bowling party package they offer.
I threw a simple birthday party for my son. 13 kids 4 adults. I didn't require anything extra from the staff, we had no decorations either. All in all we were a very easy going and laid back group.
Our food orders didn't come out on time and some not at all. The drinks they made for our guests had to be remade because the first batch had a horrible smell. Parents and kids both were waiting for their food for an unacceptable amount of time. Some orders from the PREORDERED package never even came out! The party platter came on time (just pizza) except they missed the fries, salad and brownies. The presentation was severely underwhelming. Even if it was just pizza they could have done more than just slap it on the warming plate. When I told them the warming plate wasn't working the waitress blamed our party! I was chasing down staff the entire time asking where things were. It was not a busy day at all and we were only one of two parties upstairs in the bowling area. When I mentioned my disappointment to the manager she was nice and apologetic. She agreed to take the items that never came out as contracted off the bill. When we left, we found out it was still charged!! It was an insignificant amount but I was appalled by the mishandling of just everything that day. I contacted the Sr Events Sales manager as well as the Director of sales who responded two whole weeks later after my 3 follow up emails. Their response? Underwhelming as well. Just a textbook copy paste saying oops sorry. I think the managements response just took this experience over the top. The staff were nice enough the day of and I'm sure they tried their best. I didn't raise a stink then and still left gratuity for their efforts - as lacking as it was for my standards. However, when the horrible experience was escalated to Mariel and Alyson, I was shocked at how little effort was made to rectify the situation. It almost came off snarky and lacked total empathy. This is why I'm leaving a review. They could have turned an ugly situation into a better one. Instead they lit it on fire.
This was my son's birthday and I can safely say it was the worst party we've ever hosted. They ruined my son's special event! Think twice before hosting your special event here. It's not worth the money or hassle.
Atmosphere: 2
Food: 2
Service: 2
I've been here many times for happy hour, dinner and brunch with a satisfactory experience. My review is for the bowling party package they offer. I threw a simple birthday party for my son. 13 kids 4 adults. I didn't require anything extra from the staff, we had no decorations either. All in all we were a very easy going and laid back group. Our food orders didn't come out on time and some not at all. The drinks they made for our guests had to be remade because the first batch had a horrible smell. Parents and kids both were waiting for their food for an unacceptable amount of time. Some orders from the PREORDERED package never even came out! The party platter came on time (just pizza) except they missed the fries, salad and brownies. The presentation was severely underwhelming. Even if it was just pizza they could have done more than just slap it on the warming plate. When I told them the warming plate wasn't working the waitress blamed our party! I was chasing down staff the entire time asking where things were. It was not a busy day at all and we were only one of two parties upstairs in the bowling area. When I mentioned my disappointment to the manager she was nice and apologetic. She agreed to take the items that never came out as contracted off the bill. When we left, we found out it was still charged!! It was an insignificant amount but I was appalled by the mishandling of just everything that day. I contacted the Sr Events Sales manager as well as the Director of sales who responded two whole weeks later after my 3 follow up emails. Their response? Underwhelming as well. Just a textbook copy paste saying oops sorry. I think the managements response just took this experience over the top. The staff were nice enough the day of and I'm sure they tried their best. I didn't raise a stink then and still left gratuity for their efforts - as lacking as it was for my standards. However, when the horrible experience was escalated to Mariel and Alyson, I was shocked at how little effort was made to rectify the situation. It almost came off snarky and lacked total empathy. This is why I'm leaving a review. They could have turned an ugly situation into a better one. Instead they lit it on fire. This was my son's birthday and I can safely say it was the worst party we've ever hosted. They ruined my son's special event! Think twice before hosting your special event here. It's not worth the money or hassle.
Pleasant, welcoming and refined environment. Service with efficient, cheerful and well-educated professionals. Tasty dishes with a fair price. I recommend it!
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