Subway in San Mateo

“This Subway deserves far more credit than it gets. I’ve stopped by multiple evenings (yes, even close to closing) and the staff have always been kind and incredibly accommodating. They’re patient, respectful, and communicate clearly, even when dealing with customers who walk in frazzled or LAST MINUTE. The female worker, in particular, is always gracious. She takes time with your order, listens carefully, and makes sure everything is prepared exactly how you want it. She even remembers returning customers which is more than you can say about most fast-food chains these days. People love to complain about hours, but honestly? I’d rather staff stay on schedule than deal with someone demanding service five minutes before shutdown. Boundaries matter and this team clearly values a clean, well-organized closing routine. That’s professionalism, not laziness. If you want efficiency, kindness, and sandwiches made with actual care, come to this location.“

“Always great customer service. This time it was from Alonzo who gave me some recommendations about roasting onions and was attentive to my exact order. He was so meticulous with his work (from placing each tomato to perfect wrapping my overflowing sandwich to be as near as possible). Probably the best Subway I’ve been to in the Bay Area. FYI they’re doing some cool renovations ATM but they are allowing dine in.“

“I adore this place! They offer decent dishes, their menu is nice, The chef in that restaurant is a professional, I enjoy very much trying all their food. The dishes are always tasty, the service towards the guests is agreeable. I visit often this place and I was never unsatisfied. I highly recommend it.“

“I went here back on the 2nd, the worker here was extremely friendly and was interacting with us while our order was made. We got a 6 inch sandwich and were instead when we measured it, it was 8 inches. The display food looked fresh and the floor was very clean“