Slowest Starbucks ever…. The drive through took more than 35minutes to get a drink when there was only 3 cars ahead.
Service: 1
Staff Sergeant Jose Martinez
Starbucks never disappoints—whether it’s bold, smooth black coffee for a strong start or the refreshing, fruity Dragonfruit Refresher for a cool pick-me-up.
Atmosphere: 5
Food: 5
Service: 5
Kim Johnson
The customer service was great.
Atmosphere: 5
Food: 5
Service: 5
Nayeli Almanza
Either they make some really bad espresso shots, or they straight up gave me just regular coffee.. with coffee bean residues...
Food: 1
Leo Juarez
Not good service
Service: 1
Melissa Garcia
I always go to this Starbucks and I always take my dog with me. Most of the time it’s offered FOR FREE but sometimes i ask for a pup cup. A very rude young lady told me she had to charge me for a pup cup. (Unheard of) I asked her if this is a new thing and she kept calling me mam in the snotty condescending way and told me that Starbucks always charges for pup cups. I wouldn’t mind paying whatever but when that comes with an attitude, no. And this would be the first Starbucks to do this. Not going back. Good thing they are on every corner.
phuong le
Could not order inside today. Online order only. I didn't have the app so a bought something nearby and came back to wait for my friends. I was immediately told to leave as I didn't order anything at Starbucks. Very bad customer service. People need to be retrained. Now I know why we're using robots instead.
Atmosphere: 1
Food: 3
Service: 1
Kevin Casillas
They did make a mistake on the drink order but the moment they realized it they corrected it and even offered us the mistaken drink for free
Atmosphere: 5
Food: 5
Service: 5
Ivan Rodriguez
Was amazing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramelo Flappe
Guadalupe Perez R
El servicio en este lugar es súper malo, el 23 de marzo por la mañana mire como la manager de raza Afroamericana le gritaba a la señora de limpieza de shopping center de El Portal. La humilló en frente de todos y fue muy grosera y racista, esa mujer debería de ser despedida y nunca volver a contratar en un trabajo de serivicio al cliente.
I saw how the manager was yelling at an old lady I think she cleans the plaza, really rude
Atmosphere: 1
Food: 1
Service: 1
Valerie Price
we accidentally ordered and the wrong store and michelle went above and beyond to help us!
Esmeralda Gomez
Messy and they have no outlets, bathroom has wet tissue stuck on the ceiling, no soap in restrooms, employees don’t seem eager to help fix a customer’s problem. You also have to buy an item to use the restroom. horrible.
Atmosphere: 2
Food: 2
Service: 2
Riyad Almadlhoom
Amazing place they're friendly
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Pike Place Roast
Virgil Looney
There’s one outlet available if you need to charge a device. The rest are covered up. I assume to discourage long stays? I wonder who they don’t want in the store… Staff is friendly to me and the coffee is coffee.
Slowest Starbucks ever…. The drive through took more than 35minutes to get a drink when there was only 3 cars ahead.
Service: 1
Starbucks never disappoints—whether it’s bold, smooth black coffee for a strong start or the refreshing, fruity Dragonfruit Refresher for a cool pick-me-up.
Atmosphere: 5
Food: 5
Service: 5
The customer service was great.
Atmosphere: 5
Food: 5
Service: 5
Either they make some really bad espresso shots, or they straight up gave me just regular coffee.. with coffee bean residues...
Food: 1
Not good service
Service: 1
I always go to this Starbucks and I always take my dog with me. Most of the time it’s offered FOR FREE but sometimes i ask for a pup cup. A very rude young lady told me she had to charge me for a pup cup. (Unheard of) I asked her if this is a new thing and she kept calling me mam in the snotty condescending way and told me that Starbucks always charges for pup cups. I wouldn’t mind paying whatever but when that comes with an attitude, no. And this would be the first Starbucks to do this. Not going back. Good thing they are on every corner.
Could not order inside today. Online order only. I didn't have the app so a bought something nearby and came back to wait for my friends. I was immediately told to leave as I didn't order anything at Starbucks. Very bad customer service. People need to be retrained. Now I know why we're using robots instead.
Atmosphere: 1
Food: 3
Service: 1
They did make a mistake on the drink order but the moment they realized it they corrected it and even offered us the mistaken drink for free
Atmosphere: 5
Food: 5
Service: 5
Was amazing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramelo Flappe
El servicio en este lugar es súper malo, el 23 de marzo por la mañana mire como la manager de raza Afroamericana le gritaba a la señora de limpieza de shopping center de El Portal. La humilló en frente de todos y fue muy grosera y racista, esa mujer debería de ser despedida y nunca volver a contratar en un trabajo de serivicio al cliente.
Atmosphere: 1
Service: 1
Restaurantji Recommends
I saw how the manager was yelling at an old lady I think she cleans the plaza, really rude
Atmosphere: 1
Food: 1
Service: 1
we accidentally ordered and the wrong store and michelle went above and beyond to help us!
Messy and they have no outlets, bathroom has wet tissue stuck on the ceiling, no soap in restrooms, employees don’t seem eager to help fix a customer’s problem. You also have to buy an item to use the restroom. horrible.
Atmosphere: 2
Food: 2
Service: 2
Amazing place they're friendly
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Pike Place Roast
There’s one outlet available if you need to charge a device. The rest are covered up. I assume to discourage long stays? I wonder who they don’t want in the store… Staff is friendly to me and the coffee is coffee.
Atmosphere: 1
Food: 3
Service: 3
Loading...