Chipotle Mexican Grill

5800 Northgate Dr, San Rafael
(415) 507-0493

Recent Reviews

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Michael Sabella

Chipotle should be consistent regardless of which location you go to, but this one sometimes has a few issues. The portions sizes are inconsistent. The amount of protein and veg were different each of the three times I visited. All three times the food was under seasoned. The line was longer than it should have been based on the number of customers. I also noticed sanitation issues all three times.

Atmosphere: 3

Food: 4

Service: 3

Marty Wolf

Very satisfied with service, food quality and cleanliness. Their manager does a fantastic job.

Atmosphere: 5

Food: 5

Service: 5

Jennifer Bauer

Really really long wait. My chicken was so undercooked it was raw in parts and inedible. They gave me a literal mountain of sour cream, so it left most of the bowl swimming i. Sour cream. Rice was overcooked and they only had brown. The entire restaurant was also out of forks, so i had to eat my bowl with spoons.

I have eaten at chipotle countless times and this was by far the worst bowl I’ve ever been served.

Atmosphere: 1

Food: 1

Service: 1

David

got my big order of 4 men alrightly but they stick almost to the dot of the time you place ur order online

Atmosphere: 5

Service: 5

evan zarehparvar

I ordered a double wrapped burrito with queso I sat down in my car after A long day had a few bites realized it was not double wrapped with no queso I went back inside to bring it to their attention and I was told by the worker he personally made it and there was no way anything could be wrong I showed him it was wrong hi offed me an extra tortilla and I asked if I could be refunded or remade and he said “a tortilla is only 50 cents is it that big of an issue to you” I walked out. Some mid food and terrible service workers

Atmosphere: 1

Food: 1

Service: 1

kylee

Bro. When i’m chewing my burrito and i feel something stab the back of my throat, it’s a sharp piece of plastic. When i was there i was already displeased because the chicken had a burnt chemical taste but finding a sharp piece of plastic in my mouth made me decide to write this review.

Atmosphere: 1

Food: 1

Service: 1

Momen Khabbaz

Good customer service, associate guide me and explain to me each kind of food the extra pricey food and the drinks he also dressed me what to order because I don't eat pork The atmosphere was noisy crowdy and it's a narrow space,
Food was delicious tasty flavored and with a large portion
I recommend you guys to visit Chipotle and have a good time

Atmosphere: 2

Food: 3

Service: 4

David Shepperd

Not fresh, terrible service and skimp on portions

Atmosphere: 1

Food: 1

Service: 1

Konstantin Kovin

I will do not text anything bad. Food horrible. Anyone who managing this place, please do all refreshments on everything. Please!

Atmosphere: 1

Food: 1

Service: 1

Julie Meyer-Houston

Love ALL of this food chain’s FRESHLY PREPARED dishes!

Atmosphere: 5

Food: 5

Service: 5

Nadia Ellis

This location is really good! Orders are always right and out quick! Nice staff! Online orders are accurate too.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito Bowl, Guacamole, Quesadilla, Salad, Chips \u0026 Fresh Tomato Salsa

Laura Saunders

Yummy, easy, fast. I eat plant-based, so very happy to put together a bowl of brown rice, black beans, sofritas, corn, salsa, guacamole.

Atmosphere: 3

Food: 5

Service: 3

Mark Strosnider

Difficult to find if you punch in the address from the app into the map. However the food was nice. I feel like chipotle has been reducing the meat portions over the past year.

Atmosphere: 5

Food: 5

Service: 5

Stan B

Really Expensive for what you get - there is better Mexican food almost anywhere

Atmosphere: 1

Food: 1

Service: 1

Has Uyar

Perhaps the worst experience I have ever encountered coming to chipotle for the past 10 years. The store manager does not know her own corporate policy, and the other really intelligent employee with the busted up lips clearly has not gone through chipotles employee handbook!

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Quesadilla

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