Food is great of course, but service was the best we’ve had at any fast food place.
Michael Cushman
I do not know how they will survive in a ghost town mall as Northgate mall. No foot traffic means not much food will be sold, means you better get it in the first part of the day. If there is no business, the food sits there until someone wonders into this empty mall.
Star Crawford
Sophia made me want to come back to this place. She offered me help and support on dipping sauce. I’ve always questioned if I should go to Wetzel pretzel or actual pizza. Sophia made it an easy answer with her customer service and now I know the answer is clear. Thank you Sophia
Liann Amagan
Located at the food court in the Northgate Mall in San Rafael. They're open the mall hours and it's a pretty empty spot. I don't think I've seen and Sbarro in a long time. They have plenty of options of pizza, salads, drinks, strombolis and all different types of pizzas. I was just stopping by in the area and I knew I needed something and quick and easy to eat. It smelled so good and everyone I was with devours their slices. It's so good especially when fresh. The pizza may be out for a while but they heat up for you. Service was quick and there's plenty of seating in this food court. You can probably also orders and plan ahead for pick up.
Kid-friendliness: Kid and family friendly
Wheelchair accessibility: Wheelchair accessible and lots of space
Atmosphere: 4
Food: 4
Service: 4
deep Sekhon
Long time 20 t0 30 mint waiting , bad serivice , unprofessional, don’t know how behave to customer…
Atmosphere: 1
Food: 1
Service: 1
Angelica Chable
Very bad experience, I wanted to order pizza and one of the employees was combing his hair in front of a mirror on the side where they have what they use to prepare the meals and I told him that what he is doing is unhealthy and he responded very rudely when I asked to speak to a manager or the manager and he said he is the manager. ???
Derek Arnell
Pizza was great, just like the one in New York City!
Atmosphere: 5
Food: 5
Service: 5
Kartier
Service is quick and friendly when I came. They have amazing NY style pizza that I remember just like when I was a kid ??
Atmosphere: 5
Food: 5
Service: 5
josue Ordonez
Rafael is a disrespectful and a rude manager shut this place down. They don’t use gloves and charge extra for a cup of water. Plus they gave me a dirty
Atmosphere: 1
Food: 1
Service: 1
Saraí Cruz
The employee had a bad attitude when I asked for napkins, and I saw her making food without gloves and then going to the cash register and touch the money and going back to make food without washing her hands.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Individual Spinach Stromboli with Creamy Ricotta Asiago and Mozz
Bad customer service.Employee is unsanitary employee doesn't wear gloves. The employee went to the cashier and touched money went back on making the dough without washing their hands.
Atmosphere: 1
Food: 1
Service: 1
Jada Ragle
Judith was very kind and sweet. Food was very good, especially on a rainy day!
Alfredo
Good food
Summer Smith
Through no fault of their own they're in a defunct Mall. While my mom's Stromboli had plenty of filling, mine had next to none. The staff seemed like they were tired of working there, although they were not rude. Maybe everyone would just be happier if they close this and move to a better location.
Atmosphere: 1
Food: 2
Service: 2
Amy Shaneyfelt
This place has excellent service and the people here are very helpful ?
Food is great of course, but service was the best we’ve had at any fast food place.
I do not know how they will survive in a ghost town mall as Northgate mall. No foot traffic means not much food will be sold, means you better get it in the first part of the day. If there is no business, the food sits there until someone wonders into this empty mall.
Sophia made me want to come back to this place. She offered me help and support on dipping sauce. I’ve always questioned if I should go to Wetzel pretzel or actual pizza. Sophia made it an easy answer with her customer service and now I know the answer is clear. Thank you Sophia
Located at the food court in the Northgate Mall in San Rafael. They're open the mall hours and it's a pretty empty spot. I don't think I've seen and Sbarro in a long time. They have plenty of options of pizza, salads, drinks, strombolis and all different types of pizzas. I was just stopping by in the area and I knew I needed something and quick and easy to eat. It smelled so good and everyone I was with devours their slices. It's so good especially when fresh. The pizza may be out for a while but they heat up for you. Service was quick and there's plenty of seating in this food court. You can probably also orders and plan ahead for pick up.
Kid-friendliness: Kid and family friendly
Wheelchair accessibility: Wheelchair accessible and lots of space
Atmosphere: 4
Food: 4
Service: 4
Long time 20 t0 30 mint waiting , bad serivice , unprofessional, don’t know how behave to customer…
Atmosphere: 1
Food: 1
Service: 1
Very bad experience, I wanted to order pizza and one of the employees was combing his hair in front of a mirror on the side where they have what they use to prepare the meals and I told him that what he is doing is unhealthy and he responded very rudely when I asked to speak to a manager or the manager and he said he is the manager. ???
Pizza was great, just like the one in New York City!
Atmosphere: 5
Food: 5
Service: 5
Service is quick and friendly when I came. They have amazing NY style pizza that I remember just like when I was a kid ??
Atmosphere: 5
Food: 5
Service: 5
Rafael is a disrespectful and a rude manager shut this place down. They don’t use gloves and charge extra for a cup of water. Plus they gave me a dirty
Atmosphere: 1
Food: 1
Service: 1
The employee had a bad attitude when I asked for napkins, and I saw her making food without gloves and then going to the cash register and touch the money and going back to make food without washing her hands.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Individual Spinach Stromboli with Creamy Ricotta Asiago and Mozz
Restaurantji Recommends
Bad customer service.Employee is unsanitary employee doesn't wear gloves. The employee went to the cashier and touched money went back on making the dough without washing their hands.
Atmosphere: 1
Food: 1
Service: 1
Judith was very kind and sweet. Food was very good, especially on a rainy day!
Good food
Through no fault of their own they're in a defunct Mall. While my mom's Stromboli had plenty of filling, mine had next to none. The staff seemed like they were tired of working there, although they were not rude. Maybe everyone would just be happier if they close this and move to a better location.
Atmosphere: 1
Food: 2
Service: 2
This place has excellent service and the people here are very helpful ?
Atmosphere: 5
Food: 5
Service: 5
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