Wetzel's Pretzels

This location is HORRIBLE. Horrible staff, horrible service!!!

Atmosphere: 1

Service: 1

Wetzel's Pretzels Northgate Lemonade & Pizza cups saved my life.
Oh well, ...$19.00 for a beverage, pizza pretzel cup, & dip sauces for lunch seemed fair.

Wetzel's Pretzels Northgate Lemonade & Pizza cups saved my life.
Oh well, ...$19.00 for a beverage, pizza pretzel cup, & dip sauces for lunch seemed fair.

Wetzel's Pretzels Northgate Lemonade & Pizza cups saved my life.
Oh well, ...$19.00 for a beverage, pizza pretzel cup, & dip sauces for lunch seemed fair.

I want cinna bitz but the store was not open even though I came before closing. There was not a person in sight. I am extremely disappointed in Wetzel's Pretzels for closing so early. I was looking forward to enjoying one of their delicious pretzels as a mid-afternoon snack, only to arrive and find the store dark and locked up tight. I understand that businesses have their own operating hours, but closing so early in the day is not only inconvenient for customers but also reflects poorly on the company's commitment to providing quality service.Not only did I waste my time and effort stopping by Wetzel's Pretzels, but I also missed out on the opportunity to enjoy one of their tasty treats. I had been craving one of their signature pretzels for weeks, and to have the door slammed in my face was a huge letdown.I understand that businesses can have unforeseen circumstances that may require them to close early, but it is unacceptable to do so without any notice or warning to customers. If there was an emergency or unavoidable situation that caused the store to close early, Wetzel's Pretzels should have made an effort to inform their customers through social media or signage on the door.Overall, I am extremely disappointed in Wetzel's Pretzels for closing so early and leaving customers like myself feeling frustrated and let down. I will think twice before giving them my business in the future, as I cannot trust that they will be open and available when I am in need of a snack.

Atmosphere: 1

Food: 5

Service: 1

Showed up at 6:15pm and they are closed. Hours say they are open till 8. Waste of time coming here

The most delectable pretzels ever 🙏🙏🙏

Lousy service. Lemonade weak. Food just ok. Overpriced. Not returning.

Atmosphere: 1

Food: 2

Service: 1

I showed up at 6:50 for a pretzel and they had already fully closed up and no one was there. They don’t close till 7

Don't do it. Been here twice and wont be back. I don't like the food, service, or price. I would expect a place that specializes in pretzals to have good ones......nope. Not even close.

I come here so many times and it's unpleasant when you are given attitude while the other employee leaning on counter laughing on her phone

They don't keep the store hours.I went there 2pm they closed the store.

The most delectable pretzels ever ???

You should not go to this place, 2 years ago we went here and they did not had what what I wanted, today we came back again and still didn’t have what we wanted. It’s Ridiculous.

The one star because we have to.. one of the worse places to buy anything. The Lemonade it's say fresh squeeze but we saw the lady mix it from a gallon. So we decided to order frozen mocha. So the lady she gave us frozen ice with color only we asked politely to add some mocha she refused. So we threw it away infront of her in the trash. Rude employee disgusting drinks.