Charlie's Best Burgers

140 S Grand Ave, Santa Ana
(714) 836-9300

Recent Reviews

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Yaxley Crisanto

i used to come here as a kid and it was honestly the best, however as time past this place has gotten worse. For starters customer service is bad, they ignore you and act like you arent there at times and when you ask for something or complain about them messing up an order they are so rude. In addition to the service the food quality has gotten worse, they cook the meat for too long and burn your fries, if you get fried zucchinis they are almost always burned and bitter. If you get a family pack they will most like forget to give you your beverage and later give you attitude when you ask for it. The only thing I would get here if I come again would be their milkshakes because they dont manage to mess that up.

Atmosphere: 2

Service: 2

Terrala Fuentes

Best breakfast burritos ever

Monica Hernandez

Great place for breakfast or lunch

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burgers and Fries

Raul Ledesma

Bad experience with my order, I order a teriyaki bowl and when I open the bag it was a salad instead of the teriyaki bowl, also my drink was wrong, this was a awful experience

Food: 3

Service: 1

Guera Oc

I eat here almost everyday the service is great. Martha is a great manager and her staff are outstanding. You can feel the family atmosphere there. I love it and I recommend it to anyone who wants great service and great food.

Atmosphere: 5

Food: 5

Service: 5

Roselia Gomez

French fries and chicken tenders came out very dark and salty.

Food: 2

aaron windham

I’ve never had a bad meal here until recently. They served me a teriyaki chicken bowl with Spanish rice twice. I guess that’s how they serve it now instead of white rice. Teriyaki doesn’t mix well with Spanish rice and is inedible. I usually drive out of my way to come here. I guess all good things come to an end. They do have great burgers and great customer service so if you are in the mood for a burger check it out.

Atmosphere: 5

Food: 3

Service: 5

nick ventura

This place got super delicious burgers! Get the BIG CHARLIE BURGER!!πŸ” So much flavor and the taste is on point and the fries i cant stop eating! πŸ”₯πŸ”₯πŸ”₯I just the vibes here so nice and amazing food

Atmosphere: 5

Food: 5

Service: 5

Denise Olague

Burger was Bombdiggity

Atmosphere: 5

Food: 5

Service: 5

Lonnie D

Good food but poor service. Did not advise me that the cheeseburger combo is cheaper than just buying the burger and fries. Pretty dumb. Wouldn't give me a drink either when I noticed and asked about it. Not a company that cares about the customer at all.

Atmosphere: 4

Food: 4

Service: 1

Jesus Gutierrez

Food is great here πŸ˜‹ service is well and reliable respectful πŸ™ staff Greek salad and burgers are great πŸ‘

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burritos, Mexican, Hamburger, Chili, Onion Rings, Tacos

Joe Becerra

I was time limited and kept my meal simple. I ordered a Beacon Breakfast Sandwich.
The lady taking the order was very helpful and pleasant.
There were a few persons having their meals in the Dining area upon my arrival. Soon after I order, as soon as the customers in the dining area were done eating and a second lady came out to clean and wipe down all the tables that was previously occupied.
I told her it was my first time there and she gave me a tip on how to order for my next time there.
My Breakfast Sandwich was Great!

Atmosphere: 4

Food: 4

Service: 4

Eddie

Some of the best burgers out there they also sell them for reasonable prices

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Burgers and Fries

Jason Laughead

The burger was good. Lacked seasoning but the was still good with the perfect amount of veggies on it.

Atmosphere: 5

Food: 4

Service: 5

gutez

Charlie's Best definitely lives up to being the 'Best.' My girlfriend and I have been going to Charlie's Best since 2007 and love their food and not only their burgers & sandwiches but more so their Rib Eye Steak Dinner is excellent! For under $20 you get a sizeable dry rubbed delicious steak, hearty garden salad, garlic bread pieces, fries & onion rings that's probably good for two people like us. Try it next time!

Atmosphere: 4

Food: 5

Service: 5

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