El Pollo Loco

101 S Harbor Blvd, Santa Ana
(714) 839-3498

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Parking lot little bit small , other than that food was delicious 100 % recommended want to mention a lady working front counter she is very nice and sweet , always helping costumers , if I don’t mistake her name is Maribel and Carlos good team .
They get really busy and are under staffed! They have a great attitude about being swamped so just know you're gonna be there a while whether you drive thru or dine in.If you can do that you'll receive your food as soon as they can get it to you with a smile and a real desire to give you the best customer service possible!They are honest and upfront. They tell you right away, if it's going to be up to an hour to get your food. They ask if you are ok with whatever...
Visit was extremely busy,drive thru,and dinning room,but not to busy to patiently wait on customers,while I was present in Dinning room,I witnessed , excellent customer service,Cleanliness sanitation,quality Hit delicious meals quickly and efficiently,You are all my favorite staff, jimiblingbling Google maps reviewer positive influence 6.2M

Wheelchair accessibility: All access ♿

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