El Pollo Loco

1720 E Edinger Ave, Santa Ana
(714) 259-0399

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Recent Reviews

Had some difficulties ordering using the self service, but didn't know how to scan.my rewards card. I asked the staff, but they didn't know.
Also I aske for limes, but there were none anymore.
Dined in and ordered a family meal. When they called our number, we took the meal back to the table and realized we didn’t get our drinks. My mom went up to the counter with her receipt to ask for our drinks and the worker said he would give us our drinks when they give us our food. My mom told him we got our food already but the guy just walked away. My mom stood there and waited and told another worker we needed our drinks, and felt ignored again. I finally walked up and asked...
I went on Sunday and it was very quiet, clean and the staff was very accessible, but I don't know if I'm just one more person who misses the fries, please put the fries back on the menu ?

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