Jamba

Took around 15 min for our drink to be ready. We asked for an extra cup to share our smoothie (which cost $14 after tax) and learned it was an extra dollar (!!!) for an extra (empty) cup

Placed an order for a smoothie and the worker just disappeared nowhere to be seen for 10 minutes. I had to run to my gate to make it for my plane in time so I couldn't even get my smoothie. Myself and another customer in line kept trying to wave down an employee to no avail. Very disappointing experience as there were no other orders except for mine and this girl. Would like to get a refund for this order that I wasn't able to receive in a timely fashion as this is unacceptable.

Atmosphere: 1

Food: 1

Service: 1

Finally got a good Smoothie! We have been to two previous locations around the Anaheim area and they were all very mid. This smoothie was fresh and made correctly! Done minutes after ordered and staff was very friendly!

Food was good. Airport prices so expect to pay more.
Customer service is terrible. Worker was very rude and angry the entire time. Based on other reviews, this seems to be the norm.

Atmosphere: 3

Food: 4

Service: 1

Way too overpriced for what you get and terrible quality the cashier was really rude as well. Horrible experience to start my trip in LA.

Atmosphere: 1

Food: 1

Service: 1

Fast service and knowledgeable staff

Atmosphere: 5

Food: 5

Service: 5

With other people in the party ordering drinks, tell me why I cant order a large ice water. You have ice and water. I would have paid but instead got a 'we don't do that' well, I see why the reviews are mention customer service that leave a lot to be desired.

Atmosphere: 1

Food: 3

Service: 1

The Jamba Juice employee was rude and disrespectful from the moment I approached the counter. She tossed my drink straw toward me without a word, showing no basic courtesy or friendliness. Her demeanor was unprofessional, and she clearly had no interest in assisting customers. The register area was unattended for extended periods, leaving customers waiting unnecessarily. The location itself was in a shameful state, with visible messes and poor upkeep. Overall, the experience reflected a complete lack of customer service standards and store pride.

Atmosphere: 1

Food: 5

Service: 1

Looking at the reviews now I can see I should have expected the service I got. I placed an order at the kiosk and waited while both workers left the front and disappeared. I wanted a while before going back up to ask about my order and they said they didn’t have one. He flipped around his screen and said where is it? And I had to point it out.

When he said, “sorry I was busy” is what really threw me off. Busy doing what? Not busy serving the paying customers.

Abysmal service. Is suppose the drink was fine.

Atmosphere: 3

Food: 4

Service: 1

Okay correct me if I’m wrong, but i honestly didn’t see any signs at the front that said they didn’t accept cash. So i got to the front, and the worker kept walking past me and looking at me then finally got up to me, who had a $20 bill in my hand, and i ordered. She asked if i was paying cash. I said yes and i handed it to her and said “we don’t do cash” and walked away. I got my money but i still feel like its odd no?

Service: 1

I visited
with my two little girls, and the large açaí bowl is the perfect portion for them to share. I politely asked to pay for an extra cup so they could split it easily, but the owner responded with, “Are you trying to save money?”—and said it in a very rude tone. I was surprised and disappointed by such unnecessary attitude. Definitely not the kind of service you’d expect when you’re willing to pay extra for a simple request.

Atmosphere: 1

Food: 1

Service: 1

The only food place that I have ever rated one star because they broke the cardinal rule. As a paying customer after purchasing three smoothies, I asked them for a glass of water and they said they have no water😂

Atmosphere: 3

Food: 3

Service: 1

The guy that’s working is literally hiding in the back and pretending not to hear anyone and also took all of the self service kiosks so no one can order. This was on 6/22/2025 at 830am. The guy has long hair and a beard. I hope owner sees this to correct this type of work ethic.

Atmosphere: 1

Food: 1

Service: 1

I ordered at the self-service kiosk since no one was at the counter. When an employee finally appeared, he didn’t acknowledge me, just started making my drink. After blending it, he placed it on the counter and walked away without a word—no greeting, no straw, no thank you. The lack of customer service was disappointing.

Atmosphere: 2

Food: 4

Service: 1

I’ve come here numerous times between 3:30 and 5:30 but it’s completely shut down and no one working. Don’t waste your time coming here!

Atmosphere: 5

Food: 5

Service: 1