McDonald's
301 E 1st St, Santa Ana
(714) 972-3140
Recent Reviews
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It is a very bad restaurant. If you go drive through, remember to check your order. They didn't give us the complete order. Miss some items. It's not a honest restaurant.
Atmosphere: 1
Food: 1
Service: 1
It’s a really busy location but the staff work hard to get your order to you quick! Curbside is super convenient and quick too!
Atmosphere: 5
Food: 5
Service: 5
horrible service!!!
Service: 1
Please double and triple check your kids drinks! I was given an already opened chocolate milk with my daughter’s happy meal. Thankfully I was able to notice before she could drink. (She’s small and unable to open the milk alone hence why I noticed it). Immediately called the store within 20 minutes of my order and was never answered. I called about 40 times back to back. This is completely unacceptable, disgusting and unsanitary to say the least! WHO WAS DRINKING THE MILK AND PUT IT BACK?? HEALTH DEPARTMENT IMMEDIATELY!!
Customer service, it's okay, but all employees or on their phones.Instead of checking orders to be on time,
Atmosphere: 2
Food: 3
Service: 2
The drive thru was empty so fast check out
Atmosphere: 5
Food: 5
Service: 5
it has a good big mac bundle deal best price
Atmosphere: 3
Food: 4
Service: 2
Awesome as always experience
Atmosphere: 5
Food: 5
Service: 5
Whoever works at 12:10 am and is a girl, HORRIBLE service. Giving straight attitude to my mother, I understand she’s probably tired and over this job but doesn’t give right to disrespect customers. and we asked her if she had put all the food in our bag. And forget our burgers and sandwiches, AND OUR FRIES HAVE NO SALT! Like damn dawg how much do you hate ur job😭😭
Atmosphere: 1
Food: 1
Service: 1
Clean place and great customer service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This location provided excellent customer service. There was an employee waiting to assist you with the ordering kiosk, I've never seen that before. She was very pleasant and helpful. The food was good, hot, fresh and presentable. The restaurant itself has some slight noticeable wear & tear, but was clean & in good order so overall we had a great experience. Good job team!
Atmosphere: 2
Food: 4
Service: 5
Google said you had a playground 😳 No luck, you must have been remodeled. Please update, as kids are disappointed 😞 and it makes for an unpleasant situation. Other than the situation, they had nice employees.
Atmosphere: 4
Food: 5
Service: 5
Very bad service.
Atmosphere: 1
Food: 1
Service: 1
I visited McDonald’s in Huntington Beach, and found it generally clean, efficient, and convenient for a quick meal. Drive-thru is usually smooth and staff are friendly. The classic menu is consistent, though portion sizes feel slightly smaller than they used to be. I did encounter a couple service hiccups with mobile orders, but overall it’s a dependable fast-food choice.
Atmosphere: 5
Food: 5
Service: 5
Shows you how much people pay attention to detail now days smfh.
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