Terra
5490 Hollister Ave, Santa Barbara
(805) 393-0492
Recent Reviews
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If you are looking for a casual fine dining experience in a bonafide hotel restaurant which is separate from your accommodations, this is not the place. This is more of a lobby cafe with a bar. I am local and as the property is listed as a signature property and their restaurant is advertised as full-service restaurant, I was eager to celebrate my daughter's birthday and thanksgiving dining here. The advertised buffet's menu looked lovely. Sadly, I was disappointed. Here were the good things about the experience: A The food, for the most part, was well-prepared. B) The service was friendly. Here were the things which needed work: Service was advertised from 4pm to 7:30. Our reservations were at 4:30pm. The dining area was at about 50 per cent capacity. At no point was there a time in the 90 minutes we dined in which we were able to enjoy all of the advertised dishes at once, including condiments and dessert. On our first visit to the buffet, 4 out of the 7 menu items were 80-90 per cent depleted. I politely and discretely notified staff. We proceeded to eat what was available although some of it was inedible as it had been sitting unattended for so long as to be somewhat dried out. Even after this, the depleted dishes came out in stages. There was turkey but no dressing for at least 30 minutes into the meal. The advertised root vegetables were misplaced at the 40 min mark into the area which was labeled for the potatoes. When the shrimp cocktail was replaced, the cocktail sauce was depleted. When it was time for dessert, there was an empty dessert board with only remnants of apple pie. It was another 10 minute wait until a new board of pumpkin and apple pie appeared. Service was unpolished, slow, disorganized and frazzled. It was obviously understaffed and certainly not on par with what one would expect in a sit-down restaurant where the bill for two people with two non-alcoholic beverages and tip came out to be 235.00.
Amazing service, great food, bespoke cocktails by a very passionate bartender. I would definitely recommend this place!!
Concept, setting and people are nice but found an orange rubber band in our Tostada. It was orange so the kitchen probably mistook it for a carrot, but it then makes us question the quality control of the food being served.
Go for the bar , super sweet bartender Alfredo and cute decor. Don't bother to stay for the food. The meal service and generally overwhelmed kitchen and staff can't quite keep pace
When we made this reservation on OpenTable, it came up as a brunch reservation. We saw a menu that was not breakfast, rather brunch or breakfast and lunch. However, when we got there only "breakfast" was available with a small handful of things on the menu. There were only two servers working for the entire inside and outside. They were doing absolutely everything as best they could, but it was ridiculous how long it took just to get a cup of coffee let alone place an order and then get food. Management needs to help them out. Too bad because it is such a beautiful little spot. I hope that either open table or the people who manage this space will figure this thing out because it was definitely not a BRUNCH as we were expecting prior to our daughter's graduation ceremony on a Saturday.
Got breakfast here and food was abysmal and overpriced.
Atmosphere: 4
Food: 1
Service: 3
Got breakfast here and food was abysmal and overpriced.
Atmosphere: 4
Food: 1
Service: 3
Chicken was dry, service a bit slow.
I was going to have another glass of wine or dessert but instantly when I sent back my chicken, I was presented with the bill so I left..
Atmosphere: 4
Food: 3
Service: 3
What a great place. As a local it's rare to discover something new. It feels as though you've been transported in place and time. Wonderful ambience, fantastic burgers & friendly staff. Staff could benefit from some allergy sensitivity & education. Otherwise a great experience.
I made a reservation on the Open Table app for 11:30am for breakfast/brunch. When we showed up to the hotel restaurant, they were closed! They are only open for breakfast from 8am to 11am and then they don't open up again until 4pm. Why was this even an option! VERY disappointed!
Restaurantji Recommends
I thought it was so expensive. The menu is limited and a burger and fries was 29.00. The service was excellent. The food was good. I would go back if they lowered the prices and had more options to choose from.
Very small restaurant, almost felt like we were in an extension of the lobby. Food was very good from a limited menu. Servers were excellent. Noise level high. This was our first time there. Because of the food & service, we'd come back.
We started our meal with excellent cocktails. Well-made and delicious. I had the kale salad as an entree. The dressing was so good. My husband had the salmon. Very moist and the accompaniments were interesting and tasty. Josiah was our very accommodating waiter. Nothing we asked was too much. He even had an adffogato concocted for our dessert. The restaurant is bright and airy with a fun ambiance.
Very quaint and comfortable. Very convenient to guests at the hotel. We just had appetizers and wine but the dinners being served looked very good.
Menu online was not up to date. We were surprised by the limited offerings. Food was good. Service a little slow.
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