Carl’s Jr.

270 Saratoga Ave, Santa Clara
(408) 243-1234

Recent Reviews

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Bradley T

Wayyyyyy overpriced. A burger and a chicken sandwich and a drink for $25. What a joke.

Atmosphere: 2

Food: 3

Service: 3

Michael

Food is Good .

Food: 3

Ruby Wong

Ordered natural cut fries in the drive thru and after paying, the employee insisted that they were the same as waffle cut fries and proceeded to give me waffle cut fries. I have a gluten intolerance so he gave me something I can't even have.

Atmosphere: 1

Food: 3

Service: 1

Heather W.

Gross. This place is filthy. It was empty there, yet tables were so dirty and sticky, I had to cover it with napkins. The food was cold as well. Won't be back for more.

Atmosphere: 1

Food: 1

Service: 1

Rondy Armstrong

Just came in order food after a hard day of work. This is the second time I've Had to deal with Gabriela. The first time I came She is very rude on the mic in drive throw. I asked her for ranch and she got mad and yels at me That is very unprofessional. Tonight I come for food And I have to deal with gabriela's Attitude again. I order my food And then I repeat it back to her so I can make sure I was Correct And she gets upset about that she's very rude. I trying to ask her for ranch again and be I get to finish what I say she yels again by saying it's already in the bag. That witch is ride. She should find a new job if she doesn't want to be there. Please talk to her and train her properly. She sucks at he little high school job

Atmosphere: 2

Food: 3

Service: 1

krla amberpreaux

Just good, nothing more, it's fast food

Atmosphere: 4

Food: 3

Service: 5

Walker Pennington

They don't serve coffee anymore past 11am anymore, it seems? So I guess I gotta get my lunches somewhere else because people need coffee to keep going ?

Parking: Lots of parking, it shares a huge lot with a grocery store.

Wheelchair accessibility: Easy to enter with wheelchair.

Atmosphere: 4

Food: 5

Service: 3

Recommended dishes: Star Cheese Hamburger, Grilled Cheese Breakfast Sandwich Combo, The Big Carl

Rick Gaeta

Paid for food & delivery on the app? Order was canceled and failed to answer phones or take any responsibility after basically stealing my $28 dollars. I even left a note for the manager to call me to discuss my refund? NOTHING. At this rate this place will be out of business very very soon!

Atmosphere: 1

Food: 1

Service: 1

Trianon Alex

The food was hot and made right when I ordered it,and the place and kitchen where spotless .

Atmosphere: 5

Food: 4

Service: 3

Stephen Rendon

i dont know exactly when, summer 2023. just a simple lunch and its just another chained fast food joint. nothing bad and nothing great.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Western Bacon Cheeseburger Combo

JR McKee

Unfortunately this Carl's Jr has gone way downhill. There used to be a friendly, safe, comforting feeling here, but no more. No more salt and pepper shakers on the tables, no napkins to be found anywhere, it's dark, dim and it's got a cold feeling and strange "on death row" vibe.As we're standing in line waiting to order a customer came up to complain that there was no syrup in the Dr. Pepper for the soda machine. After standing in line for 10/ish minutes, I ordered what I thought was the posted menu price for the bacon guacamole burger of $14. The cashier asked me, did I want a medium or large, I said medium assuming that was the smallest size. The price rang up at $16 plus per combo instead of the $14 shown on the menu. When I questioned her she said "oh the $14 is for the small" which she never offered, so there was some bait and switch situation going on that just felt dirty. The post the small price on the menu board and ask if you want medium or large, very deceptive. OK, so the experience is going from weird and cold to now I'm extremely turned off as if I had been lied to, it simply wasn't right. As if the cold, dreary depressing environment isn't bad enough, other customers are complaining about the soda machine not working right, getting cheated at the counter, now, my bacon guacamole burger is flat and lifeless, unlike Carls Jr burgers of days gone by. Check out the picture I posted, it doesn't look anything like the picture featured on the menu, talk about a let down. OK, so I head over and yes, the syrup levels on the soda machine were very low so it was almost as if we were drinking plain soda water across the board on the three different sodas I tried (I'm a mixer). The whole experience was just so very disappointing at this location, and nowhere near the standard it should be and I'm accustomed to for Carls Jr.I'm sure this restaurant is struggling after covid, but $16 for a combo that was advertised at $14, wasn't good, watered down soda and deceptive sales practices is a SURE WAY TO CLOSE A BUSINESS and turn customers away. There's a reason this location is doing poorly, and somebody clearly doesn't care.Unfortunately I won't be coming back here again.....disapointed to say the least. Caveat Emptor, be ware...

Atmosphere: 1

Food: 1

Service: 1

SYPH Lau

Just bought the Fund Raiser book last week, and today tried to use it, was told their computer will not accept it. What a joke.

Life Inbound

Came her for breakfast around 9:30 am. Was really craving a breakfast sandwich. Other fast food breakfast sandwiches always give me a stomach ache. Food came out nice and hot. Coffee was at a good temperature, not too hot but not luke warm either. Enough to drink in gulps. The lady up front who took my order was super nice. Didn't catch her name, but whoever worked cashier on the day i posted this in the AM. Thank you ?

Atmosphere: 5

Food: 5

Service: 5

Cash Castaneda

Whole restaurant smelled bad

Alexander Sokolov

this is not the first time I notice that the taste of french fries and nuggets is bitter. Please change your fryer oil more often.

Atmosphere: 5

Food: 2

Service: 5

Recommended dishes: Famous Star with Cheese Combo

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