Chipotle Mexican Grill

I didn't want to write a review until I've tried it multiple times. Recently (last year or so) I noticed the significant reduction in their protein portions. It is getting ridiculous. Last time I ordered the chicken and I swear it was almost like a spoonful of chicken. That's it. Crazy. You pay about $13 and get nothing but a spoon of chicken and some rice and beans. You will loose your business if you continue to be this greedy.

Food: 3

Service: 3

Paid $16 for a salad with two tiny scoops of brisket and chicken.

Atmosphere: 3

Food: 1

Service: 3

Worst customer service ever and manager Nathan tsang didn't even know how to refund trying charge me a little portion chicken for 4 dollars for 2 little chicken pieces

Atmosphere: 1

Food: 1

Service: 1

This place is extremely ugly, every time I go here they are out of one of the ingredients. Once they did not had corn, other time they were out of sourr cream. All my 3 visits I experienced they were out of veggies which is extremely bad for people who are vegetarian. The first time I purchased from here they served me uncooked rice and after letting the managers know they just refunded and no sorry or explanation from them.

Hygiene standards are zero they don’t wear gloves while handling food, doesn’t talk about rewards or scan them properly.

I work at the mall and have purchased food here for lunch 3 times, the service was extremely ugly. Spoiling such a great brand name.

Atmosphere: 1

Food: 1

Service: 1

Slow service. Told me they would charge me for double MEAT if I added vegetables. And would only get half meat. Told them never mind because that is bizarre. Still had an extremely small portion of meat. Asked him if that was it because that was a small child portion and he added a couple more pieces. That was after a very small serving of rice but I let that go. I’m not sure what happened to their serving sizes and service

Atmosphere: 2

Food: 2

Service: 1

Short on stock and slow service, since is in a food court inside the mall there’s plenty of seating. They don’t have lemons/limes anymore.

Atmosphere: 2

Food: 3

Service: 2

Recommended dishes: Burrito Bowl

They turned 2 kids meals and 3 tacos into rocket science. It was diddicult to watch the struggle honestly.

Food: 4

Service: 1

They are so lazy, and slow idk whats going on here

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Side of Guacamole, Burrito Bowl, Chips

Went on Saturday morning at 11:30 there was a girl serving with a very bad attitude, no smile and actually rude! Put extremely little steak (like not even a kid’s portion) and when I kindly asked for more she mentioned it will be add on in a very rude way!
It’s like I’m paying to eat lettuce and rice!

Atmosphere: 3

Food: 2

Service: 1

Went on Saturday morning at 11:30 there was a girl serving with a very bad attitude, no smile and actually rude! Put extremely little steak (like not even a kid’s portion) and when I kindly asked for more she mentioned it will be add on in a very rude way!
It’s like I’m paying to eat lettuce and rice!

Atmosphere: 3

Food: 2

Service: 1

wow great customer service and i love chipotle so much. i hope whoever served me has a great day

Atmosphere: 5

Food: 5

Service: 5

Great place!!!!!!!

Atmosphere: 5

Food: 5

Service: 5

Employees take the order extremely slow. Long lines there but no employees want to take the new orders.

Service: 1

Small portions, like very little protein. No special requests on orders either. Chips we got in the morning were stale. No soda refills. Otherwise, the food tastes good.

Atmosphere: 3

Food: 5

Service: 2

Recommended dishes: Vegetarian Salad Bowl

Love Chipotle but this store was a mess and the emoyees do not clean.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Burrito