Popeyes Louisiana Kitchen

Customer service so bad no one picking up phone. Don't do your business close down the place 👎👎👎👎👎👎👎😡😡😡😡😡

Service: 1

Wow... I never tend to leave reviews but this place was BAD. I'm going to go through everything that happened in order. After I ordered I walked over to the counter to wait for my food. As I'm waiting at the counter for my food and I see a guy with just a tank top and shorts on and he has his kid with him. This kid is about 4-5 years old and he's just chilling behind the counter with all of the food. After a few minutes I decided to get a coffee from the place right across from the Popeyes. It takes about 4 minutes and when I walk back over to the counter and THEN the lady (I believe her name was Doris) starts to make my order. She was nice and it takes her about a minute and a half. Which would be fine if I didn't have to wait roughly 15 minutes for my food when all I ordered was a chicken sandwich, fries, and a drink (plus I was the only person there).
Also I'm not picky about it but I ordered a regular chicken sandwich and got a spicy sandwich instead. Overall, I'm not going there again lol

Atmosphere: 1

Food: 3

Service: 1

Easy to order at the kiosk. I ordered the Cajun Fries Small Size and it was a good portion. Very delicious. My first time ordering from Popeyes!! Fast service ? I got a rewards for a Free Sandwich with a spend of $10 for next time. Enjoyed it!

Atmosphere: 5

Food: 5

Service: 5

Extremely poor customer service as per the other reviews. Got scammed as they charged me a large order when I got a small and said no refunds when I brought it back. Remember to use your credit card! So you can cancel or dispute the charge if this happens to you!

Atmosphere: 1

Food: 1

Service: 1

After we got our order, our kid dropped his cup. We asked for a new cup, and the lady said that was our problem, not hers. Lady needs to touch grass if that triggered her so much.

Atmosphere: 1

Food: 1

Service: 1

Employees are so stingy. You pay $16 for a meal and they don’t want to give you sauce. It’s. Like the sauce comes out of their pay. It’s not worth it go to chipotle or Nick the Greek.

Atmosphere: 1

Food: 1

Service: 1

No glass of water. Not cool. Only bottled water.

Atmosphere: 1

Food: 4

Service: 1

I think it made me sick

Ordered Wings 12pcs, so tiny lol. Taste good, ghost pepper just line normal spicy wings. Friendly staff.

Atmosphere: 5

Food: 4

Service: 5

Won't give out cup of water for my kid on $20 order (where we ordered drinks, but one cannot have soda/sugar). Lost my business, and staff didn't care one bit.

Atmosphere: 1

Food: 4

Service: 1

Location is wrong. It is on the second floor of Macy’s.

ordered through app, drive 6mins to here, and they close. XXXk!

I think it made me sick

Bro the prices are to high? here i recomend you to go to the one in san carlos cause i asked for 4 bbq sauces at the one in valleyfair and i got charged 2$ the bbq should be free either way plus all they want is to rip the customers off they make excuses saying oh the prices are high in 2023 i dont belive that cause as a matter of fact most other fast food restraunts give out free condiments after you purchase a meal and the bbq sause isnt on sale the cashiers just wanna sell it to make more profit for themselves. I hope there popeyes gets shut down so ppl wouldent have to pay an extra 10$ for nothing

Atmosphere: 1

Food: 1

Service: 1

1/5 bc there’s no 0 star option.They swore at me in Spanish thinking I wouldn’t understand for getting my order wrong which they thought the default drink size was x large.

Atmosphere: 1

Food: 1

Service: 1