Starbucks
$ • Coffee Shops
Hours:
3970 Rivermark Plaza, Santa Clara
(408) 855-0980
Starbucks Reviews
I went here with my friends and the lady didn't give me the right amount of change, she owed me 4 dollars and just gave me 2. Customer service was very slow and they charged me more for the same drink I usually get compared to other Starbucks nearby. They also took extremely long to make my drink and when we asked them she just glared. Overall would not come back here.
Second time this happens. I bought a venti and this is what I got; cup half empty. I should have just purchased a grande. I'm not sure what is going on here but it's ridiculous. I unfortunately did not have the time to go back and show them (as I had my 1 year old son with me). This has also happened to my mother-in-law at the same location. Please be mindful of your customers.
Ratings
Hours
Monday | 6AM - 7PM |
Tuesday | 6AM - 7PM |
Wednesday | 6AM - 7PM |
Thursday | 6AM - 7PM |
Friday | 6AM - 7PM |
Saturday | 6AM - 7PM |
Sunday | 6AM - 7PM |
Give them credit for always working so hard and multitasking to serve customers here. This Starbucks inside Safeway at Rivermark plaza is always busy. Long lines expected and being understaffed shouldn't be a surprise. Give them a break! Lady cashier was very welcoming and friendly. I think she was the same person serving me a few months ago too. Love having her fill my orders. Expect orders to be handled with care as they prepare it for you. I always come for a good cup of holiday...read full review