They would not take a diningadventures.com purchased coupon... there was also no manager on duty.. i will reach out to corp to find out why the hastle for a 20% off coupon
Atmosphere: 1
Food: 3
Service: 1
Anthony Diaz
Nicr staff, delicious sandwiches as always. Hot Pastrami!
Food: 5
Sean Albrecht
Employees have no interest in customer satisfaction. They intentionally sold me the wrong sandwich out of spite. The owner needs to retrain these folks as they clearly more focused about what's going on in gossiping.
Atmosphere: 1
Food: 2
Service: 1
Arati P
My favorite sandwiches are made here !! Over the years the service has been becoming less friendly. But will still go back for the sandwich.
Atmosphere: 3
Food: 5
Service: 2
A_ Par
My favorite sandwiches are made here !! Over the years the service has been becoming less friendly. But will still go back for the sandwich.
Atmosphere: 3
Food: 5
Service: 2
Tony B
Had a roast beef. The roll was like wonder bread. The meat was not very good at all. Sorta soft and had an after taste. Quality in this location has absolutely tanked.
Food: 2
Julie Deignan
The male employee making my sandwich was great- he was very nice and made a good quality sandwich. The female employee (manager) who had started closing down >30 minutes prior to closing time had already put some ingredients away such as.the au jus dip and pastrami. My boyfriend wanted a pastrami sub and he almost didn't get what he wanted, but the employee making subs was super nice and was able to get out some fresh pastrami to make him the sandwich he wanted. I still was unable to get the au jus dipping sauce, so not happy about that. I'm guessing it takes more than just unwrapping to make the au jus ready to serve in a reasonable amount of time. Unhappy with the other employee who had put away the food too early. I am hoping she doesn't do this often which would cause your company to lose business. This makes me hesitant from going to ToGos in the future, especially if they aren't going to have ingredients to make the types of subs that I like.
Atmosphere: 3
Food: 2
Service: 3
Radhika Kamath
Avocado was spoilt. Not coming back to this location. May try different one.Disappointed!
Atmosphere: 1
Food: 1
Service: 1
Michael
I just want to make sure that this review is for the Santa Clara California location on Benton, I've always liked togos, but this location is not a togos location that you're going to want to go to, they are rude, make the sandwiches very sloppy, it's like they're upset to be working and don't want to be there, if you add pepperchinis to your sandwich they'll seemingly sarcastically, put so many on your sandwich that it makes it un edible, it also seems (I may be wrong) like the quality of their meats at this location are not up to par, bottom line, they are rude, they do not make a quality sandwich at this location and they seem to show you how unhappy they are by purposely making your sandwich horrible.Go to another location where they care about their customers and reviews of their store locations reputation, corporate should probably replace the entire staff and start over or just close this location all together.
When I'm on this side of town this is my new favorite Togo the diner is well clean bathrooms super clean the girls behind the counter do a great sandwich and helpful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Caesar Salad, Avocado
Jose Valtierra
What a bad time coming to eat here. Not only where the employees clearly in a bad mood. It showed how my sandwich and my co-worker's sandwich were made. I asked for a 6 inch pastrami melt, and it seemed like I asked for a peperoncini sandwich instead. There was more peperoncini than pastrami. I asked if we could sit in the dining area to eat and was told no because it was going to be cleaned at 11:30 am. when most people started going to lunch. We couldn't even use the restroom to wash our hands cause it was about to be cleaned as well. 3 lady's in the counter, and none of them seem to even want to be there. I understand that customers can get out of hand, but no one wants to come into a restaurant and greeted with an attitude. Paid 20 bucks for a meal that wasn't good at all, especially having to dig out 10 peperoncini out of my sandwich and be left with a comical portion of pastrami. What a bummer this place was.
Atmosphere: 1
Food: 2
Service: 1
Wendel Fabris
Good to close.
Service: 1
Diana Kentzell
Wheelchair accessibility: My wheelchair fit just fine in the store, and in line no problems.
Charlotte Lacy
Great sandwiches served here, came here with my husband and the cheesesteaks are always delicious. Great service by alix and brietney. My onlyComplaint is there bathrooms seem to be out of service quite often in the mornings.
They would not take a diningadventures.com purchased coupon... there was also no manager on duty.. i will reach out to corp to find out why the hastle for a 20% off coupon
Atmosphere: 1
Food: 3
Service: 1
Nicr staff, delicious sandwiches as always. Hot Pastrami!
Food: 5
Employees have no interest in customer satisfaction. They intentionally sold me the wrong sandwich out of spite. The owner needs to retrain these folks as they clearly more focused about what's going on in gossiping.
Atmosphere: 1
Food: 2
Service: 1
My favorite sandwiches are made here !! Over the years the service has been becoming less friendly.
But will still go back for the sandwich.
Atmosphere: 3
Food: 5
Service: 2
My favorite sandwiches are made here !! Over the years the service has been becoming less friendly.
But will still go back for the sandwich.
Atmosphere: 3
Food: 5
Service: 2
Had a roast beef. The roll was like wonder bread. The meat was not very good at all. Sorta soft and had an after taste. Quality in this location has absolutely tanked.
Food: 2
The male employee making my sandwich was great- he was very nice and made a good quality sandwich. The female employee (manager) who had started closing down >30 minutes prior to closing time had already put some ingredients away such as.the au jus dip and pastrami. My boyfriend wanted a pastrami sub and he almost didn't get what he wanted, but the employee making subs was super nice and was able to get out some fresh pastrami to make him the sandwich he wanted. I still was unable to get the au jus dipping sauce, so not happy about that. I'm guessing it takes more than just unwrapping to make the au jus ready to serve in a reasonable amount of time. Unhappy with the other employee who had put away the food too early. I am hoping she doesn't do this often which would cause your company to lose business. This makes me hesitant from going to ToGos in the future, especially if they aren't going to have ingredients to make the types of subs that I like.
Atmosphere: 3
Food: 2
Service: 3
Avocado was spoilt. Not coming back to this location. May try different one.Disappointed!
Atmosphere: 1
Food: 1
Service: 1
I just want to make sure that this review is for the Santa Clara California location on Benton, I've always liked togos, but this location is not a togos location that you're going to want to go to, they are rude, make the sandwiches very sloppy, it's like they're upset to be working and don't want to be there, if you add pepperchinis to your sandwich they'll seemingly sarcastically, put so many on your sandwich that it makes it un edible, it also seems (I may be wrong) like the quality of their meats at this location are not up to par, bottom line, they are rude, they do not make a quality sandwich at this location and they seem to show you how unhappy they are by purposely making your sandwich horrible.Go to another location where they care about their customers and reviews of their store locations reputation, corporate should probably replace the entire staff and start over or just close this location all together.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Hot Pastrami
Variety of sandwiches
Atmosphere: 3
Food: 5
Service: 4
Restaurantji Recommends
When I'm on this side of town this is my new favorite Togo the diner is well clean bathrooms super clean the girls behind the counter do a great sandwich and helpful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Caesar Salad, Avocado
What a bad time coming to eat here. Not only where the employees clearly in a bad mood. It showed how my sandwich and my co-worker's sandwich were made. I asked for a 6 inch pastrami melt, and it seemed like I asked for a peperoncini sandwich instead. There was more peperoncini than pastrami. I asked if we could sit in the dining area to eat and was told no because it was going to be cleaned at 11:30 am. when most people started going to lunch. We couldn't even use the restroom to wash our hands cause it was about to be cleaned as well. 3 lady's in the counter, and none of them seem to even want to be there. I understand that customers can get out of hand, but no one wants to come into a restaurant and greeted with an attitude. Paid 20 bucks for a meal that wasn't good at all, especially having to dig out 10 peperoncini out of my sandwich and be left with a comical portion of pastrami. What a bummer this place was.
Atmosphere: 1
Food: 2
Service: 1
Good to close.
Service: 1
Wheelchair accessibility: My wheelchair fit just fine in the store, and in line no problems.
Great sandwiches served here, came here with my husband and the cheesesteaks are always delicious. Great service by alix and brietney. My onlyComplaint is there bathrooms seem to be out of service quite often in the mornings.
Atmosphere: 5
Food: 5
Service: 5
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