Did a mobile order, went in to pick it up and after waiting about 10 minutes I finally was able to ask about my pickup only to be told that there was nothing under my name. Everyone was being rude to me the entire time and even though I showed them everything it took me having to pull up an email and showing them to get them to give me my order. What should've taken a couple minutes took 20 because of the terrible customer service. Don't go here unless you're just as rude and miserable as the people working here.
Atmosphere: 1
Food: 1
Service: 1
Marvin Bundy
Quick take out, always busy
Kid-friendliness: Yes!
Wheelchair accessibility: Yes!
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Plate, Honey Walnut Shrimp
wil baird
A fine panda!
Cheli B
Well it had been a while since I have Panda and what a disappointment. I had Conpowchkn and lemon sesame. I had 2 pieces of chicken in the Conpowchkn and the lemon sesame had pea size chicken and a hole lot of green beans. I will never go there again.
Atmosphere: 3
Food: 1
Service: 2
Renee
Was the next person in line when the employee says to move the line a group of mex moved over in front of me so I moved back in front becuz I was next in line. Then the employee at panda conviently lost my order so the mex got their order first. After they found my order no problem. That discrimination big time. Never been treated so badly at a food place. I will never go to any panda express again ever
Justin Martin
Granted they were busy when I walked in, but the floor was a sticky mess. I ordered a place with orange chicken and blazing bourbon. Both taste like they were cooked in the burned remnants of the dish before. The food it's self wasn't burned, but something was. It was terrible. I don't expect much from fast food Chinese, but this was subpar even for Panda. In addition, I stood there trying to order my side, and the guy in front of me conpletely ignored me. He went from helping the cashier to the next person in line. All I wanted was an egg roll and rangoons. Egg roll was also over cooked. Rangoons were clearly rushed and borderline undercooked. Its really hard to mess everything up this bad. Hoping it was a single off day for them. I give every restaurant 2 chances.
Atmosphere: 1
Food: 1
Service: 1
Francisco Puga
If you want to feel like you are screaming at the person sitting right next to you will you dine, because of the loud and unpleasant choice of music ... ?A+ I went to ask the manager to please do something about the loud music, he said he would lower it for me but never did.
Atmosphere: 2
Food: 3
Service: 4
Recommended dishes: Family Meal
Emelia Ponce
Sat there for 30 minutes waiting on my food which they had just sitting on the counter as they made the "easy orders" instead of packing and handing me mine. Not until I said something did they even attempt to bag my food. Asked for a refund which I obviously did not get.
Service: 1
Lupita Tafolla
I usually love panda and it’s never bad, but today i decided to order online to pick it up. My food should’ve been done by 6:55 as the website said that. I was waiting there for about 40 minutes well after my food should’ve been ready. I didn’t get my food until 7:38. Very disappointed.
I personally work at a food work place and GEEZ, that customer services when taking my order was not welcoming. I understand we have our hard days but hey, it can always be worse. Ps. Joanna look pretty all you want but your attitude for customers AKA soft skills you need some work girl.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Chow Mein
L Bustamante
Ordered delivery today, both my husband and I ordered broccoli beef. The broccoli was in huge size pieces(we got mostly broccoli) and each got 3 small pieces of beef each. The broccoli beef had no flavor to mention. I also had the honey walnut shrimp which I found a small metal piece. It the worst meal We have ever had. So disappointed. I don’t know who was cooking or in charge today, but someone needs to pay better attention to detail and employees. This was from the Panda location in Santa Maria, Ca.
Food: 1
Gicela Mendez
Ordered for pickup using online app @ 11:10 am for 11:45am pick up .Arrived @11:50 and still had to wait 15 minutes for my food while 5 people who arrived after I did , got to order and all got their food . The whole point of mobile orders for pick up is to arrive and pickup . Additionally the cashier gave no update on the wait time for my order and kept giggling and talking with her co workers .ONTOP OF THAT. They didn’t even give me my correct order. Very very disappointed in the service here .
Atmosphere: 2
Food: 1
Service: 1
Kevin Pule
Food probably would have been good. But frickin terrible service to watch your food go cold waiting to pay due to 1 cashier. More worried about online orders than the customers right in front of you. Pathetic spent nothing and walked out. To much waiting.
Atmosphere: 1
Food: 1
Service: 1
Chris Vargas
Order online it's a lot faster than waiting in line and placing these orders 0 panda panda panda panda panda panda panda panda panda panda panda panda panda oh oh
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 2 Item Combination Chow Mein, Side Chow Mein, Mushroom Chicken, Bigger Plate, Confused Employee Curry, Fried Rice, Beijing Beef, Plate, Quinoa Brown Fried Rice, Honey Walnut Shrimp, Black Pepper Chicken, Build Your Own Bigger Plate - 2 Half Sides, Chow Mein, Broccoli Beef Cub Meal, Broccoli Beef
Did a mobile order, went in to pick it up and after waiting about 10 minutes I finally was able to ask about my pickup only to be told that there was nothing under my name. Everyone was being rude to me the entire time and even though I showed them everything it took me having to pull up an email and showing them to get them to give me my order. What should've taken a couple minutes took 20 because of the terrible customer service. Don't go here unless you're just as rude and miserable as the people working here.
Atmosphere: 1
Food: 1
Service: 1
Quick take out, always busy
Kid-friendliness: Yes!
Wheelchair accessibility: Yes!
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Plate, Honey Walnut Shrimp
A fine panda!
Well it had been a while since I have Panda and what a disappointment. I had Conpowchkn and lemon sesame. I had 2 pieces of chicken in the Conpowchkn and the lemon sesame had pea size chicken and a hole lot of green beans. I will never go there again.
Atmosphere: 3
Food: 1
Service: 2
Was the next person in line when the employee says to move the line a group of mex moved over in front of me so I moved back in front becuz I was next in line. Then the employee at panda conviently lost my order so the mex got their order first. After they found my order no problem. That discrimination big time. Never been treated so badly at a food place. I will never go to any panda express again ever
Granted they were busy when I walked in, but the floor was a sticky mess. I ordered a place with orange chicken and blazing bourbon. Both taste like they were cooked in the burned remnants of the dish before. The food it's self wasn't burned, but something was. It was terrible. I don't expect much from fast food Chinese, but this was subpar even for Panda. In addition, I stood there trying to order my side, and the guy in front of me conpletely ignored me. He went from helping the cashier to the next person in line. All I wanted was an egg roll and rangoons. Egg roll was also over cooked. Rangoons were clearly rushed and borderline undercooked. Its really hard to mess everything up this bad. Hoping it was a single off day for them. I give every restaurant 2 chances.
Atmosphere: 1
Food: 1
Service: 1
If you want to feel like you are screaming at the person sitting right next to you will you dine, because of the loud and unpleasant choice of music ... ?A+
I went to ask the manager to please do something about the loud music, he said he would lower it for me but never did.
Atmosphere: 2
Food: 3
Service: 4
Recommended dishes: Family Meal
Sat there for 30 minutes waiting on my food which they had just sitting on the counter as they made the "easy orders" instead of packing and handing me mine. Not until I said something did they even attempt to bag my food. Asked for a refund which I obviously did not get.
Service: 1
I usually love panda and it’s never bad, but today i decided to order online to pick it up. My food should’ve been done by 6:55 as the website said that. I was waiting there for about 40 minutes well after my food should’ve been ready. I didn’t get my food until 7:38. Very disappointed.
Atmosphere: 1
Food: 3
Service: 2
Very good atmosphere and exquisite food
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
I personally work at a food work place and GEEZ, that customer services when taking my order was not welcoming. I understand we have our hard days but hey, it can always be worse.
Ps. Joanna look pretty all you want but your attitude for customers AKA soft skills you need some work girl.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Chow Mein
Ordered delivery today, both my husband and I ordered broccoli beef. The broccoli was in huge size pieces(we got mostly broccoli) and each got 3 small pieces of beef each. The broccoli beef had no flavor to mention. I also had the honey walnut shrimp which I found a small metal piece. It the worst meal We have ever had. So disappointed. I don’t know who was cooking or in charge today, but someone needs to pay better attention to detail and employees. This was from the Panda location in Santa Maria, Ca.
Food: 1
Ordered for pickup using online app @ 11:10 am for 11:45am pick up .Arrived @11:50 and still had to wait 15 minutes for my food while 5 people who arrived after I did , got to order and all got their food . The whole point of mobile orders for pick up is to arrive and pickup . Additionally the cashier gave no update on the wait time for my order and kept giggling and talking with her co workers .ONTOP OF THAT. They didn’t even give me my correct order. Very very disappointed in the service here .
Atmosphere: 2
Food: 1
Service: 1
Food probably would have been good. But frickin terrible service to watch your food go cold waiting to pay due to 1 cashier. More worried about online orders than the customers right in front of you. Pathetic spent nothing and walked out. To much waiting.
Atmosphere: 1
Food: 1
Service: 1
Order online it's a lot faster than waiting in line and placing these orders 0 panda panda panda panda panda panda panda panda panda panda panda panda panda oh oh
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 2 Item Combination Chow Mein, Side Chow Mein, Mushroom Chicken, Bigger Plate, Confused Employee Curry, Fried Rice, Beijing Beef, Plate, Quinoa Brown Fried Rice, Honey Walnut Shrimp, Black Pepper Chicken, Build Your Own Bigger Plate - 2 Half Sides, Chow Mein, Broccoli Beef Cub Meal, Broccoli Beef
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