I dont know what is going on with the drive through like service. you just have a bunch of people standing around waiting for their food. I stood there for 15 minutes looking at my order just sitting there. People were ok but the new system in horrible.
Atmosphere: 1
Food: 3
Service: 1
Breeanna Sahagun
WORST MONEY AND TIME SPENT EVER. Horrible service from the cashier as well. We came home to sit down for dinner just to eat noodles that were hard as rocks, no flavor at all and the same for our main sides. Beef and broccoli had NO BEEF. Chicken teriyaki had absolutely no flavor. The pork meat with peanuts was sour and tasted disappointing and disgusting. We went back for a refund and the shift leader or manager was very nice and helpful. However the cashier who initially charged us was extremely rude. Some young dude with tattoos all over his arms. He rudely told his manager out loud “what was wrong with it?” And if they were getting the food back? Yes dude why would we ask for a refund and keep the horrible food? He was extremely rude when handling the money back to us. Would definitely NEVER return to this location or any other Panda Express in my life. I recommend the place in the mall Combo expresses or Magic Dragon on broadway. 👍🏼
Atmosphere: 1
Food: 1
Service: 1
Monica Delgado
I'd give this place a big fat ZERO if I could and still leave a review! We ordered dinner for the family and 1 whole dinner was missing, 1 order of spring rolls was missing, there was no teriyaki sauce for the teriyaki bowl and no sauce for any of the rolls we did recieve. The food we did get was not very good either. This was the 2nd time I've ordered from here and they completely messed up the 1st time as well. I gave it a second chance more than a year later and it was even worse this time! I will NEVER order from this place again! I do NOT recommend it! Eat anywhere else!
Atmosphere: 1
Food: 1
Service: 1
Dave Roush
This place blows. We ordered 3 bowls and 1 plate using DoorDash. We got two bowls and 1 plate and the order contained none of the sauces. They also didn’t include 1 of the side orders. If you are in the mood for Chinese food, look anywhere else.
Atmosphere: 1
Food: 1
Service: 1
Jaime Almaraz
Never disappoints!
Atmosphere: 5
Food: 5
Service: 5
Thomas Lawson
It’s not even packed they are just always slow. 5-10 people lined up waiting to order while no foods being prepared or no ones being taken care of at the register. What is everyone else doing?
Mr Aaron Robles
It was great
Atmosphere: 5
Food: 5
Service: 5
Live Life
The worst Panda ever. The manager needs training or to be replaced ....an absolute disaster.. you walk in and can't look at what there is to order, Then you are asked to go to the register, The girls in the front act like no one is there waiting and don't take your order because they are trying to figure out the order process for previous orders, 20 minutes I waited for my food. The cook doesn't cook the food properly if you know you know This chow mein and rice taste like nothing... Please train workers.. There were 14 people behind the counter, and they still couldn't get it together. New Management Needed.
Atmosphere: 1
Food: 1
Service: 1
Mini Dominguez
New management Please!!!
Atmosphere: 1
Food: 1
Service: 1
Diana Cardona
Always packex on Sundays...but the employees look like they work well under pressure...GOOD JOB!
A bad and mediocre service and the food is not the case horrible too.
Atmosphere: 2
Food: 2
Service: 2
Jerry Beatty
The only thing that is good about panda express in Santa Maria is the fact that the chow mein is vegetarian friendly.
It used to be, when you would walk into the restaurant, that you walked up to the counter and placed your order. Not so anymore. Now, they have you go over to the registers, where it is already crowded with customers, and you place your order with them there. Add to that the confusion of having to wait for your order in the same place, which also interrupts the soda station, and all of the phone in and web orders that have been placed Adding to the confusion.
The only thing redeeming about this place, is the fact that you can get a single order of chow mein or less than seven dollars.
The employees are rude, do not know how to count change, and don’t even know how to create a duplicate receipt.
Atmosphere: 1
Food: 2
Service: 1
Clint Gracia
Always packed and dirty. Despite the large number of staff you'll get ignored unless you cut off other customers or get in an employee's face. They consistently forget the teriyaki sauce for the teriyaki chicken every time for the past several years. A whole lot of action going on but not a lot of productivity. Never leave without checking your food.
I dont know what is going on with the drive through like service. you just have a bunch of people standing around waiting for their food. I stood there for 15 minutes looking at my order just sitting there. People were ok but the new system in horrible.
Atmosphere: 1
Food: 3
Service: 1
WORST MONEY AND TIME SPENT EVER. Horrible service from the cashier as well. We came home to sit down for dinner just to eat noodles that were hard as rocks, no flavor at all and the same for our main sides. Beef and broccoli had NO BEEF. Chicken teriyaki had absolutely no flavor. The pork meat with peanuts was sour and tasted disappointing and disgusting. We went back for a refund and the shift leader or manager was very nice and helpful. However the cashier who initially charged us was extremely rude. Some young dude with tattoos all over his arms. He rudely told his manager out loud “what was wrong with it?” And if they were getting the food back? Yes dude why would we ask for a refund and keep the horrible food? He was extremely rude when handling the money back to us. Would definitely NEVER return to this location or any other Panda Express in my life. I recommend the place in the mall Combo expresses or Magic Dragon on broadway. 👍🏼
Atmosphere: 1
Food: 1
Service: 1
I'd give this place a big fat ZERO if I could and still leave a review! We ordered dinner for the family and 1 whole dinner was missing, 1 order of spring rolls was missing, there was no teriyaki sauce for the teriyaki bowl and no sauce for any of the rolls we did recieve. The food we did get was not very good either. This was the 2nd time I've ordered from here and they completely messed up the 1st time as well. I gave it a second chance more than a year later and it was even worse this time! I will NEVER order from this place again! I do NOT recommend it! Eat anywhere else!
Atmosphere: 1
Food: 1
Service: 1
This place blows. We ordered 3 bowls and 1 plate using DoorDash. We got two bowls and 1 plate and the order contained none of the sauces. They also didn’t include 1 of the side orders. If you are in the mood for Chinese food, look anywhere else.
Atmosphere: 1
Food: 1
Service: 1
Never disappoints!
Atmosphere: 5
Food: 5
Service: 5
It’s not even packed they are just always slow. 5-10 people lined up waiting to order while no foods being prepared or no ones being taken care of at the register. What is everyone else doing?
It was great
Atmosphere: 5
Food: 5
Service: 5
The worst Panda ever. The manager needs training or to be replaced ....an absolute disaster.. you walk in and can't look at what there is to order, Then you are asked to go to the register, The girls in the front act like no one is there waiting and don't take your order because they are trying to figure out the order process for previous orders, 20 minutes I waited for my food. The cook doesn't cook the food properly if you know you know This chow mein and rice taste like nothing... Please train workers..
There were 14 people behind the counter, and they still couldn't get it together.
New Management Needed.
Atmosphere: 1
Food: 1
Service: 1
New management Please!!!
Atmosphere: 1
Food: 1
Service: 1
Always packex on Sundays...but the employees look like they work well under pressure...GOOD JOB!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Yummy 😋
Atmosphere: 5
Food: 5
Service: 5
Just like a normal Panda Express
Atmosphere: 3
Food: 3
Service: 3
A bad and mediocre service and the food is not the case horrible too.
Atmosphere: 2
Food: 2
Service: 2
The only thing that is good about panda express in Santa Maria is the fact that the chow mein is vegetarian friendly.
It used to be, when you would walk into the restaurant, that you walked up to the counter and placed your order. Not so anymore. Now, they have you go over to the registers, where it is already crowded with customers, and you place your order with them there. Add to that the confusion of having to wait for your order in the same place, which also interrupts the soda station, and all of the phone in and web orders that have been placed Adding to the confusion.
The only thing redeeming about this place, is the fact that you can get a single order of chow mein or less than seven dollars.
The employees are rude, do not know how to count change, and don’t even know how to create a duplicate receipt.
Atmosphere: 1
Food: 2
Service: 1
Always packed and dirty. Despite the large number of staff you'll get ignored unless you cut off other customers or get in an employee's face. They consistently forget the teriyaki sauce for the teriyaki chicken every time for the past several years. A whole lot of action going on but not a lot of productivity. Never leave without checking your food.
Atmosphere: 1
Food: 3
Service: 1
Loading...