Jack In The Box

802 Santa Monica Blvd, Santa Monica
(310) 458-3584

Recent Reviews

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IHUFS

This Jack in the Box is a total disaster. Walked in and nearly turned around — no working AC, stifling heat inside. One tiny bathroom with a stiff “customers only” door that’s harder to open than a bank vault.

The counter was run by one very elderly lady, clearly overwhelmed, and apparently allergic to customer service. Asked if the AC was working — she smiled and lied: “Always.” I asked for ketchup and what condiments they had. She said, “I don’t know, what do you want?” If I don’t know what you have, how can I order it? At other locations, they list options or at least ask what you’d like. Here, they act like condiments are coming out of their personal paycheck.

Then came the sandwich— flat like a tire, slapped together with zero care, drowning in cheap sauce, nothing like the menu photo. I had to eat in my car with the AC on because inside felt like a sauna.

This place is a disgrace to the brand: rude, dishonest, hot, and serving food that looks like it’s been run over. Do yourself a favor — go anywhere else.

Atmosphere: 1

Food: 1

Service: 1

Danielle Prasad

Food was great and hot but it took 25 minutes through drive-thru

Atmosphere: 3

Food: 5

Service: 3

Sheila

Ok now the food I ordered was really good and the cashier was nice BUT whoever thought it was a good idea to make paper straws and utensils needs to be FIRED!!!!!!! Bad idea!!!!!! 😔

Atmosphere: 5

Food: 5

Service: 5

Sunny G

Not very sanitary and no restroom

Atmosphere: 1

Food: 2

Service: 3

Monique Garcia

Lot of homeless

Atmosphere: 1

Food: 2

Service: 1

Lastat

Hor and fast..24 7

Queen MomBoss

They serve cold food and have rude awful customer service by some employees. They won't let you use the restroom but refuse but refused to let me use the restroom while being a customer. Employee's don't wash their hands.

Atmosphere: 1

Food: 2

Service: 1

Elizabeth Lascheid

I see a lot of bad reviews for any Jack in the Box, but they seem to miss that this is cheap, junk food, and it is great for what it is. If you want a huge burger with special meat and all sorts of fun stuff, go elsewhere. Although I have to say they have the best shakes for any place, pricey or otherwise.

We love this Jack in the Box. It is always clean outside, we use the drive thru, and the service is super. They get your order right the first time. If you want to eat there you can, they also have free parking.

Right now, I am hooked on their breakfast items and their tiny tacos. Their croissants are so good. Now, this is not some huge thing from a pricey bakery, but it is tasty. It has egg, ham and cheese and it really hits the spot.

The tiny tacos are so yummy. They come in a little box and are deep fried.

Their shakes are the best. I don't care where you go, you will not find better. Oh, and the machine is never broken.

It can get a long line for lunch so we try very early for breakfast and later for dinner.

If you want health food go someplace else. But if you are on a budget and just want some great food, go to Jack in the Box.

Atmosphere: 5

Food: 5

Service: 5

Tom

Everything was excellent. The smash burgers were so good. Fast drive-thru and perfect food.

Food: 5

Service: 5

Recommended dishes: Burger

Hyden T

The food was cold and the fries were soggy and very little portions for large fries, the sandwich was cold and tasteless and there were a lot of homeless people asking for money

Atmosphere: 1

Food: 3

Service: 3

Emi Morrison

Classic greasy fast food.
The food cooked was good and exactly what it was supposed to be.
Did have a slight mix up on my order, but the staff realized before I even did and got it all corrected.

Pop machine only had a couple selections, no diet available at the time I was there. I assume this was just my bad timing.

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Burger

Jorrell Watkins

One of the better locations in the area. The fries and popcorn chicken are A+

Atmosphere: 3

Food: 4

Service: 4

Mario Peiro

Expensive and bad

Food: 1

Service: 4

Mr Dean

Thier machine didn’t work, I had to pay with cash. Breakfast sampler was overall gross. Not worth $12. IHOP is better

Atmosphere: 1

Food: 1

Service: 1

mystikal line

Small establishment.

Atmosphere: 1

Food: 3

Service: 5

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