Lotus Asian Cuisine and Bar

I am not sure if this place is closed for good, but it would not surprise me. We have tried them twice, the last time about a month ago and it was just as bad and when they first opened.The place is pretty. It is located in Downtown Santa Monica right near 4th street. It is large and each time we have been, it has been close to empty.First, the service is just horrible. They don't know the menu, they don't know what they are doing at all. We had to return the same dish 3 times for them to get it right, and it was straight off their menu.The dumplings and boring with so little meat and really tough like they had been sitting around. The rice was good. It was not great, but it was fine. The noodles were overcooked but okay.We are done now, and again, I am not even sure it is still open.It is too bad because the place is super pretty inside. You can tell they spent a lot of money on it. Maybe they should have thought about the food more and hiring people that actually can take an order and get it right on let's say the second try. Sad indeed.

Atmosphere: 4

Food: 2

Service: 1

I love this restaurant and the people who work there. They are very friendly and always helpful. I love their noodles and soups. Especially in winter you should try their soups.Restaurant is very big. And you can find a great table front of the window. There is a public parking area very close the building.

Atmosphere: 5

Food: 5

Service: 5

Dim Sum & Cocktails?! What a way to start your morning! The cocktails here are STRONG, but smooth, if that makes sense. George took care of us and not only was he a great bartender, but he gave great service during our visit! The dim sum menu has a huge selection, but what we loved the most was the Steamed Garlic Chicken Feet! This place makes a great option to grab some dim sum to go and head down to the beach nearby!* Pork Xiao Long Bao* Steamed Pork Siu Mai* Steamed Garlic Chicken Feet* Steamed Pork Spare Ribs* Shrimp Rice Noodle Roll* BBQ Pork Rice Noodle Roll* Beef Rice Noodle Roll* Cucumber Salad* Edamame* Shishito Peppers* Lotus Lychee Martini & Berry Mojito

Atmosphere: 5

Food: 5

Service: 5

Lotus is one of our favorite places to get food because the whole menu is healthy, flavorful , many dishes come with vegetables! Happy hour menu is great as well: I recommend crispy honey shrimp that comes with steamed broccoli! Soup dumplings are juicy and tender, we normally get a double of those?the portion of roasted Brussels sprouts is big and great for 3 people as an appetizer. Cucumber salad is a bomb!
Great portions and fair prices.
If you love light healthy food Lotus is the spot for it!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Shrimp & Scallop Dumpling A7, Wonton Soup

Says they are open holidays. Ordered Christmas night for delivery. Filled order. Driver 5 minutes away - cancelled order. Restaurant won’t answer phone, no message, no excuse. Bad form!

Lotus is one of our favorite places to get food because the whole menu is healthy, flavorful , many dishes come with vegetables! Happy hour menu is great as well: I recommend crispy honey shrimp that comes with steamed broccoli! Soup dumplings are juicy and tender, we normally get a double of those?the portion of roasted Brussels sprouts is big and great for 3 people as an appetizer. Cucumber salad is a bomb!Great portions and fair prices.If you love light healthy food Lotus is the spot for it!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pork Xiao Long Bao, Cucumber Salad, Wonton Soup

Did not receive half of my food in my delivery after my poor delivery man had to check TWICE. Horrible service.

Atmosphere: 1

Food: 1

Service: 1

Lotus is one of our favorite places to get food because the whole menu is healthy, flavorful , many dishes come with vegetables! Happy hour menu is great as well: I recommend crispy honey shrimp that comes with steamed broccoli! Soup dumplings are juicy and tender, we normally get a double of those?the portion of roasted Brussels sprouts is big and great for 3 people as an appetizer. Cucumber salad is a bomb!Great portions and fair prices.If you love light healthy food Lotus is the spot for it!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pork Xiao Long Bao, Cucumber Salad, Wonton Soup

What an absolute amazing place to go for lunch or dinner! We went during lunch and everything was superb!If you are ever in the area I highly recommend it! Definitely get their curry Singapore style noodles!Everything else we got was:Crispy pepper calamariChicken pot stickersTruffle salmon rollsBeef fried riceShrimp in lobster saucePork xiao long BaoI literally can’t wait to go back!

Atmosphere: 5

Food: 5

Service: 5

Placed an order for pick up via the Lotus website. Received a message from their system saying that the order is ready. I drive over there to pick it up and they say they have no record of the order in their system. I said fine then cancel my order and refund my money. Mike then proceeds to tell me he can’t do that till the manager James arrives. What? So you expect me to wait until your manager shows up. I have absolutely no faith that ill get this refund. Extremely unprofessional restaurant. I expect more when paying top dollar SM prices for Chinese food.

Atmosphere: 1

Food: 1

Service: 1

Nice food. Interesting setup. Good service. Enjoyable. Great menu selection.

Vegetarian options: Good choices.

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Hot and Sour Soup with Scallions

If you’re looking for dim sum in Santa Monica this place isn’t bad for to go. Orders are completed quickly and the staff is friendly and pleasant. Perhaps because I hit them right before closing on a Sunday night, the menu choices were not great. On a previous visit I’d gotten good pork buns and shrimp dumplings, but they were not available.

Atmosphere: 3

Food: 3

Service: 4

Recommended dishes: Dim Sum

Customer Service was awesome! We really enjoyed the atmosphere here. The food was okay. Thanks again.

Atmosphere: 5

Food: 3

Service: 5

The best restaurant in Santa Monica and the James was wonderful professional at the highest level thank you for serving us incredibly happy

Dietary restrictions: You can get everything here

Went here for a Sunday brunch, waited for an 1hr for only 4 small plates, ruining the travel plan.

Atmosphere: 3

Food: 3

Service: 1