I am only taking the time to write this review because this is the second time I’m extremely disappointed with the customer service of one specific attendant. During my first encounter with this employee, I felt extremely uncomfortable with their cold and rude demeanor. And once my order was done, they just placed it on the tray and turned away. I even said thank you and they never turned back to acknowledge me. During that visit, I thought maybe they are having a bad day and didn’t think further about this unfriendly treatment. Today was my second encounter with this employee, and the same pattern repeated itself. I would love the management to have a conversation with this individual and make sure they value their job and know the importance of customer service .
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Signature Acai Smoothie - PB & Jam 16 Oz
Shahan Mir
The bowl is a smoothie with a spoon, very soupy, also served in a cup where all toppings fall out as you dip the spoon!Service was no existent, the girl seemed annoyed I cane to order. Didn’t even mention to call out or say “your order” is ready!For the price much better options elsewhere!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Acai Bowl - Crunchy - 16 Oz
Margaux Gussoni
The bowl we had was very tasty but the customer service was very bad. She was very cold and obviously didn't want ti he at work that day.
Atmosphere: 3
Food: 4
Service: 2
Megan Miller
I came here with my boyfriend, who is allergic to peanut butter. The employee working did not understand English very well, and did not understand the difference between almond butter and peanut butter. We had to get the manager involved, because she almost put peanut butter on his bowl multiple times. My boyfriend was so flustered, he dropped and broke his phone. It was a very unpleasant experience, and I hope that the owner will ensure his employees are properly trained in the future before leaving them alone. It was fine that her English was poor, but he needs to ensure that she is familiar with the menu items in English, and understands what they all look like.
Atmosphere: 2
Food: 4
Service: 1
Edward Klosowski
Amazing bowls and smoothies. Very reasonable prices and I love the fact that they don’t close at like 3:00 like some other local bowl places.Dietary restrictions: Gluten free options
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Oak - Acai Smoothie - 24 Oz 710 ml - Up to 3 Toppings
Amber S.
Ordered the 12 oz. crunchy acai bowl and the 24 oz. signature acai smoothie on Uber Eats. The smoothie was amazing! I loved the balance between the acai and peanut butter flavors, and the granola was nice and crunchy, providing a unique texture that also made the smoothie rather filling. Despite it being a large smoothie, I found myself not getting bored of the flavor due to all the interesting ingredients in it. The acai bowl was also delicious, especially with the fresh fruit and chia seeds in it, though I think I'll try one without the cacao nibs inside next time--just wasn't what I was looking for! Overall, this is one of the better acai places I have tried in LA.
Daniel Salem
Incredible açaí! Incredible atmosphere!
Atmosphere: 5
Food: 5
Service: 5
Ann-Marisa Wada
Sweet employees. The works never disappoints!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Works - Acai Bowl - 16 Oz 475 ml - Unlimited Toppings
I love this place it is so much cheap than the other placesKid-friendliness: It is a good space
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Works
Melissa Briggs
Love Oakberry! Especially the PB crumbs!Vegetarian options: Great vegan/vegetarian place!Dietary restrictions: Great place for dietary restrictionsParking: Plenty of meters along streetKid-friendliness: Great places for friends, family, etc!Wheelchair accessibility: Great place for wheelchair access as it is floor level.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Works
Adriana A Fernandes
Delicious Yummy and beautiful!?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Works
Marjorie U.
My fellow Yelpers highly recommend Oakberry Acai Bowls & Smoothie in Santa Monica for a healthier dessert. I decided to try The Works, which allowed me to select various ingredients for my acai bowl. The possibilities included regular acai, granola, goji berries, chia pudding, almonds, cashews, cacao nibs, bananas, strawberries, and blueberries. I made the mistake of including too many toppings in my bowl. It became overwhelming and took away from the overall experience. I would recommend choosing a few ingredients to maintain a balanced flavor profile. Despite my error, the acai bowl was still refreshing and satisfying. The acai base was smooth and had a pleasant taste, while the fresh fruits added a burst of natural sweetness. The chia pudding and crunchy nuts provided a nice texture contrast.
Adalia P.
This place was great! A lot of street parking for a weekday night. My dad and I wanted something a bit healthier to drink so we found this place! Quite expensive, but for what you're getting, it makes sense. You want high quality açaí then this is it. The gentleman that helped us was so patient and answered all our questions. We ended up getting smoothies, and you can choose up to 3 add ins. I have to say, the cacao nibs were not the right move for me. If you're wanting to drink a smoothie, it's going to get in your way with every sip. So next time I know to get it without it.
I am only taking the time to write this review because this is the second time I’m extremely disappointed with the customer service of one specific attendant. During my first encounter with this employee, I felt extremely uncomfortable with their cold and rude demeanor. And once my order was done, they just placed it on the tray and turned away. I even said thank you and they never turned back to acknowledge me. During that visit, I thought maybe they are having a bad day and didn’t think further about this unfriendly treatment. Today was my second encounter with this employee, and the same pattern repeated itself. I would love the management to have a conversation with this individual and make sure they value their job and know the importance of customer service .
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Signature Acai Smoothie - PB & Jam 16 Oz
The bowl is a smoothie with a spoon, very soupy, also served in a cup where all toppings fall out as you dip the spoon!Service was no existent, the girl seemed annoyed I cane to order. Didn’t even mention to call out or say “your order” is ready!For the price much better options elsewhere!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Acai Bowl - Crunchy - 16 Oz
The bowl we had was very tasty but the customer service was very bad. She was very cold and obviously didn't want ti he at work that day.
Atmosphere: 3
Food: 4
Service: 2
I came here with my boyfriend, who is allergic to peanut butter. The employee working did not understand English very well, and did not understand the difference between almond butter and peanut butter. We had to get the manager involved, because she almost put peanut butter on his bowl multiple times. My boyfriend was so flustered, he dropped and broke his phone. It was a very unpleasant experience, and I hope that the owner will ensure his employees are properly trained in the future before leaving them alone. It was fine that her English was poor, but he needs to ensure that she is familiar with the menu items in English, and understands what they all look like.
Atmosphere: 2
Food: 4
Service: 1
Amazing bowls and smoothies. Very reasonable prices and I love the fact that they don’t close at like 3:00 like some other local bowl places.Dietary restrictions: Gluten free options
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Oak - Acai Smoothie - 24 Oz 710 ml - Up to 3 Toppings
Ordered the 12 oz. crunchy acai bowl and the 24 oz. signature acai smoothie on Uber Eats. The smoothie was amazing! I loved the balance between the acai and peanut butter flavors, and the granola was nice and crunchy, providing a unique texture that also made the smoothie rather filling. Despite it being a large smoothie, I found myself not getting bored of the flavor due to all the interesting ingredients in it. The acai bowl was also delicious, especially with the fresh fruit and chia seeds in it, though I think I'll try one without the cacao nibs inside next time--just wasn't what I was looking for! Overall, this is one of the better acai places I have tried in LA.
Incredible açaí! Incredible atmosphere!
Atmosphere: 5
Food: 5
Service: 5
Sweet employees. The works never disappoints!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Works - Acai Bowl - 16 Oz 475 ml - Unlimited Toppings
I love oak berry. So good.
Atmosphere: 5
Food: 5
Service: 5
Always good, and great friendly service!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I love this place it is so much cheap than the other placesKid-friendliness: It is a good space
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Works
Love Oakberry! Especially the PB crumbs!Vegetarian options: Great vegan/vegetarian place!Dietary restrictions: Great place for dietary restrictionsParking: Plenty of meters along streetKid-friendliness: Great places for friends, family, etc!Wheelchair accessibility: Great place for wheelchair access as it is floor level.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Works
Delicious Yummy and beautiful!?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Works
My fellow Yelpers highly recommend Oakberry Acai Bowls & Smoothie in Santa Monica for a healthier dessert. I decided to try The Works, which allowed me to select various ingredients for my acai bowl. The possibilities included regular acai, granola, goji berries, chia pudding, almonds, cashews, cacao nibs, bananas, strawberries, and blueberries. I made the mistake of including too many toppings in my bowl. It became overwhelming and took away from the overall experience. I would recommend choosing a few ingredients to maintain a balanced flavor profile. Despite my error, the acai bowl was still refreshing and satisfying. The acai base was smooth and had a pleasant taste, while the fresh fruits added a burst of natural sweetness. The chia pudding and crunchy nuts provided a nice texture contrast.
This place was great! A lot of street parking for a weekday night. My dad and I wanted something a bit healthier to drink so we found this place! Quite expensive, but for what you're getting, it makes sense. You want high quality açaí then this is it. The gentleman that helped us was so patient and answered all our questions. We ended up getting smoothies, and you can choose up to 3 add ins. I have to say, the cacao nibs were not the right move for me. If you're wanting to drink a smoothie, it's going to get in your way with every sip. So next time I know to get it without it.