Starbucks
1900 Lincoln Blvd, Santa Monica
(310) 664-7049
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Got small vanilla latte and it was half full and was not flavored. Is that normal it's already a tiny cup.
The energy here is splendid. Came with my fiancé today and omg I’m loving it. They do not have indoor seating. There are tables but you have to stand at them. There’s a ton of space inside now. Everyone inside was so full of life. The cashier was great. I really loved the ‘PEZS’ wall. That was so cute to look at while we waited for our order. We ordered a ham & Swiss croissant, iced white chocolate mocha, birthday cake pop, iced water, and a turkey bacon sandwich. All of them came out perfect and tasty the first time. We may be returning.
Atmosphere: 5
Food: 5
Service: 5
Just had another stellar Starbucks experience.
My son saw a sign for a “brownie” and asked for it, so I ordered one. Only later did we discover he actually wanted the coffee cake—which had been mislabeled. Brownie and coffee cake signs were swapped. You’d think that after working there a while, someone might figure out where a sign goes. But hey, maybe expecting accuracy is asking too much.
I also ordered a decaf drink and repeated it, just to be safe (because, yes, they’ve messed it up before). That’s when Vanessa, stepped into her starring role: disinterested, mildly irritated, and radiating that special “please don’t speak to me” energy. Still, I left a tip—because somehow, I’m still trying to be polite.
When my son realized he got the wrong pastry, I calmly pointed out the sign mistake. Vanessa, without even bothering to look up—because she was picking at her nails, of course—responded with a bored, “So… what do you want?” An absolute masterclass in hospitality.
I asked her name and whether she was the manager, while my son panicked, terrified we’d now be labeled “Karens” for the audacity of asking for what we actually ordered and manager word. She even threw in a sarcastic comment to match—something about how “this is where the Karen story starts,” as if pointing out a mistake means I’m a meme instead of a paying customer.
And then, of course, the cherry on top: giggling behind the counter. Because yes—customers asking for the correct item is hilarious.
But the real encore came after I finally got the right pastry. One of the young guys behind the counter looked at me and asked, “What are you waiting for Miss?”
Well, my drink. You know—the one I also ordered? Apparently, they’re quick with sarcasm but not so much with actually making drinks.
Maybe this is all normal in the Starbucks universe. I’m not a regular, so I can’t say if the “we’re good at everything except service” vibe is part of the training or just an in-store tradition. Either way, it’s impressive how confidently they deliver it.
At this point, I honestly welcome the robot barista takeover. At least a machine wouldn’t be grooming its nails mid-sentence or turning a simple correction into a punchline.
Atmosphere: 1
Food: 2
Service: 1
I went in there and asked politely if I could use the restroom and a lady answered in a really rude way so I walked away and sat back down and she came over and told my friend and I that we had to purchase something ( I didn’t know that until she had told me) so I said “ ok we didn’t know that, that’s good to know” she turned her head and said what was that again with a lot of attitude. She may be a manager based of her expressions, she has glasses and like sort of red hair.
Atmosphere: 1
The drink was really good don’t get me wrong, but honestly, the baristas gave the impression that they hated both their job and me for coming in, which, like fair, but I didn’t really feel welcome. Like no hello when walking in, no polite niceties when taking my order, just stoic and lowkey miserable and sis, it really showed. Fake a smile please.
Atmosphere: 1
Food: 5
Service: 1
They didn’t even let me use the restroom before ordering food — even though I just wanted to wash my hands.
Atmosphere: 1
Food: 1
Service: 1
I came in at 5am and the truth is, the manager Brenda, super bad attitude and bad service, also super bad attitude... she speaks Spanish and English but God acts like she doesn't know when you try to explain, get a translator and those who don't know also act like they do :) it's like they wake up in a bad mood and pay for it with the clients.
Service: 1
No outlets :(
I asked to use the restroom and the employee opened the door and let me in then proceeded to knock on the door threatening to call the police if I didn't come out right then I wasn't even in the bathroom but for like 3 mins
Atmosphere: 1
Food: 1
Service: 1
Normally, I love this Starbucks BUT today I left feeling disrespected. Every day, I order 1 or 2 triple espressos with 1/4"milk and extra foam. It was not crowded, no rush, and I ordered espresso with only foam to make it easier. But one barista, who knows me, said things were changing with the new CEO, my drink took too long to make and would stop, and it wasn't fair to other customers. What??? I sympathized with him the other day when there was a wrong order (not mine) and he got frazzled. As for my order, if someone can't measure 1/4 milk and just eyeballs it, that's not my fault. The crew that has been there is tops and this was a mistake. I don't think it's the vib that the new Speedbucks is supposed to send out. Cathy
Atmosphere: 3
Service: 5
Restaurantji Recommends
Don’t come here the cashier lady is so rude and restaurant was filthy, please hire new staff
Atmosphere: 1
Food: 1
Service: 1
manager did not follow company policy correctly and made her own interpretation with the rudy demeanor. No willing to follow company refill guidelines. Believe her name was Britney
I'm a student on the go. It's nice to be able to hook up my laptop and study away from home. The outlets have been covered so I can't come here after work to do school work before going home.
Atmosphere: 4
Food: 5
Service: 5
To many homeless people,it's extremely uncomfortable
Atmosphere: 2
Food: 5
Service: 5
The staff spend way too much time talking about irrelevant things. This isn’t a book club—nobody cares about where you go to community college or if there’s a fire around the corner. A ton of these “regular customers” are just as irritating, as they like to chat them up too long and they need to learn how to handle that and cut the conversation appropriately when it’s 20 people in the store. Just focus on making the drinks. The orders need to be made faster, or maybe it’s time to find another job!
Atmosphere: 1
Food: 1
Service: 1
Loading...