Chick-fil-A

1452 Mendocino Ave, Santa Rosa
(707) 542-2456

Recent Reviews

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Angela Gutierrez

They were super nice as usual, they gave someone else our order and we had to wait longer but they were extremely apologetic. They gave us a free milkshake and brownies 🥰. Thank you for having such great workers and manners.

Atmosphere: 5

Food: 5

Service: 5

Basant Pokhrel

One of the best Chick-fil-A locations I have visited. The customer service was outstanding. The only issue was that the outside table was a bit dirty, but overall, the service was excellent.

Atmosphere: 5

Food: 5

Service: 5

Daniela Perez

Disappointed – Didn’t Get My Free Brownie

I placed an order online through the Chick-fil-A app and added the freebie brownie I had a reward for. I went through the drive-thru to pick up my order, and everything else was there except the brownie. I even double-checked my receipt, and it was clearly listed.

I get that mistakes happen, but part of the reason I ordered was to enjoy the reward I earned. Hoping the location can be more careful in checking the order and honoring rewards moving forward.

Atmosphere: 3

Food: 3

Service: 3

Daniel Li

This is a newly renovated Chick-fil-A restaurant. It is super popular, filled with customers who dine in and drive-through. Despite how busy it was, I was able to get decent attention from the employees. Very happy.

Atmosphere: 5

Food: 4

Service: 5

Cody Bryant

Great service

Shawn Cardin

Pretty good for fast food chicken. The chicken is always cooked perfectly, but the tomatoes are usually pretty sad. The spicy sauce they have is more sweet than hot.

Atmosphere: 5

Food: 4

Service: 5

Kristen

Friendly staff and fresh food and quick and easy

Atmosphere: 5

Food: 5

Service: 5

Ed Feigenberg

Busy place, sometimes a wait for orders

Atmosphere: 5

Food: 5

Service: 5

Royce Miller

The servers were a delight as always. My nuggets were a little dry but otherwise delicious. The parking lot was dirty, like a lot of trash everywhere, and a couple tables had trash left on them also.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Sauce, Spicy Chicken Sandwich, Nuggets, Chick-Fil-A Waffle Potato Fries, Grilled Chicken Sandwich, Chick-Fil-A Deluxe Sandwich

Chyrisse Ballard

It's the nicest I've ever been to including beautiful fresh flowers on the tables. It was a busy evening, but the food was great and the service too! Thank you!

Eddie Martinez

This has to be the worst Chick-fil-A we have been too. The floors were dirty, the trash was overflowing, there were big flies inside. There was a table where people left their trash on that no one bothered to clean. I get that it's the customer that should clean up after their mess but if they didn't do it then a worker should clean it as soon as possible. What were the employees doing?? They had no customers ordering so they were just standing behind the counter talking and laughing. We have been to other locations and the employees are cleaning and offering refills. They also didn't have any napkins out so we had to ask to get extra napkins. If they don't care how the area where the customers can see how must the area where customers don't see be?? I'm glad we don't live around here and won't be going back. I do not recommend.

Atmosphere: 1

Food: 4

Service: 1

A G

It’s almost like they try and get your order wrong.

Atmosphere: 3

Food: 4

Service: 1

lindasb1

Yummy food

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Nuggets

Ray

Ordered through drive through and was told to wait 3 minutes for food. 20 minutes later had to walk in and pick it up. Other than that food was great!

Atmosphere: 1

Food: 5

Service: 2

Recommended dishes: Spicy Chicken Sandwich

chudid dhdbbf

I ordered through the drive through and it took a bit which is expected since it’s a popular place but if you are spending 5+ minutes chatting with your friend that pulled up to the window then maybe you should be moved to a different position. On top of that because i waited so long for the conversation to end my soda was completely watered down and the ketchup was on top of my fries so it seemed that they put more then they actually did. I do really enjoy chick fil a but this costumer service was terrible. Chick-fil-a do better!

Atmosphere: 2

Food: 3

Service: 1

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