McDonald's
18578 Prospect Rd, Saratoga
(408) 446-5092
Recent Reviews
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Terrible location, way too busy, staff are podantic about weird rules. Takes forever to get through the drive thru and the inside, when open, is also frustratingly slow since they prioritize drive thru and delivery orders
Atmosphere: 1
Food: 2
Service: 1
They make dashers wait out in the cold between 11pm and 6am dashers are not allowed to use the drive through and stay in a warm car.
Atmosphere: 1
Food: 1
Service: 1
I've only done take-out but I can say this McDonald's is one of the good ones. This is another business where the employees are slammed constantly, but they've always been friendly to me in the drive-thru lane. Service with a smile! Definitely get the McD app so you can earn points and it makes paying for your food fast and easy too, you just provide them with the code once you get your app all setup. Be sure to pick up a bacon McGriddles here when you're on your way to the airport!
Food: 3
Service: 4
I usually don’t complain about the food or service but I had to. The women that work there are so damn rude and disrespectful. I’ve gone through the drive-through
And they have slammed the door at me not the mention rude remarks and roll their eyes at me. The food is always cold and the fries are always salty. The soda is always flat. I only go to this one because it’s close to me and it’s 24 hours. The customer service needs to be better, maybe if They didn’t have a salty Attitude their food wouldn’t be so salty, and if they had more time keeping up with food temperature rather than rolling their eyes things wouldn’t be so bad.
Atmosphere: 1
Food: 1
Service: 1
This is a double cheeseburger as the manager said so. What a horrible looking burger. And the manager was like “That is a double cheeseburger!!” Looks beat up
Atmosphere: 1
Food: 1
Service: 1
Drive thru is fast, quick and always a pleasant service. Each time the cashier, Sakat has always been friendly and recants my order back to me. The food servers at the window are friendly and pleasant. I never feel rushed with them. My big mac could have been a little bit warmer. Fries were hot, plenty of napkins in my bag.
Atmosphere: 5
Food: 4
Service: 5
Well this kinda got me flustered but I ordered from the app and while this is the monopoly game I ordered from. Upon opening I didn't see any game peice. Okay I was wrong I got the digital pieces now I guess
Atmosphere: 4
Food: 4
Service: 4
You can't go wrong with McDonald's! Occasionally they have monopoly and other things to do plus the app! Stack those points!
Atmosphere: 5
Food: 5
Service: 5
Dine-in lobby hours are 6am-11pm every day. Otherwise, convenient 24 hour drive thru that can get backed up sometimes.
Atmosphere: 5
Food: 5
Service: 4
Good service and food
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Not bad. Drive thru line was crazy long.
Atmosphere: 1
Food: 3
Service: 3
Messed up kids burgers, forgot to put any of the sauces, and the chicken was way over-fried.
Delivery was fine, she had asked me if everything was in the bag and everything was in the bag but my condiments. So I had to go back inside and ask for the condiments I ordered originally. When inside and I asked for ketchup and salsa picante for for moderate sized order. They gave me two ketchups and 1 salsa picante… I asked for extra salsa picante and the guy handed me one more ketchup… like bruh are you serious? Are they charging you guys for every sauce packet you give out? Like load me up with my sauce!!! Pissed me off this morning.
Food: 3
Service: 1
What can I say. McDonald's is McDonald's. You know what you're going to get, and you get what is expected. Three stars for, well it's not exactly healthy food. Okay, I'll change it to 4 stars because I already know that, yet I continue to occasionally get meals there. My only complaints are, the ever-increasing prices, and what is just a pet peeve, I find it annoying, having to open a sandwich every time I get it, and spread the condiments evenly around the sandwich, and take pickles, when applicable, remove them from the single pile in one part of the sandwich and disperse them so I don't get them all in one bite in one part of the sandwich. So annoying! And complaining doesn't seem to have much effect. So be it. It's all good. 😁
Very clean
Atmosphere: 5
Food: 5
Service: 3
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