Food is good, but every time it takes forever for order, while everyone working in back are playing around. 45 plus minutes and every other order went out before us? Then to see the people that are supposed to be preparing the food screwing around does not equal good experience.
Brittany A. Knox
Do yourself a favor and stay far away from this Wing Stop or any Wing Stop. The company is not reputable! I was visiting Myrtle Beach for my birthday back in January and stopped in Publix for supplies for the rental property we were staying in. Saw Wing Stop from the parking lot and decided it would be a good and quick dinner idea! BIG MISTAKE! I placed an order online totaling roughly $55, finished shopping at Publix- about 20-25 minutes, and headed over to Wing Stop where I was told by employee, NOAH that they were short staffed and it would be AT LEAST ANOTHER HOUR before they were able to complete my order! I told him I wasn’t waiting that long and that I would just take a refund. He explained to me that he was unable to provide a refund as I placed an online order but told me that he would pass my information along to the GM who would process my refund for me. It should go without saying that no one ever reached out to me and instead I began the grueling task of tracking down a number that actually allowed me to speak with a person. The representative took down my name and contact information and assured me that someone from the Myrtle Beach location would call me back within 24-48 hours. The GM, DAVINA (980-234-9301) did call back and requested the total amount of my purchase, the time and date that I placed the order and told me that she would pass this information along to another manager who handles refunds. Long story short, I never received my refund! I called the customer service number and called the number DAVINA called me from leaving my contact information and voicemails on multiple occasions to no avail. I even tried to dispute the charge with my bank but was unable to obtain documentation from Wing Stop proving that I never received my order. Sadly, I, like so many other reviews that I’ve read am out of money so it goes without saying that I will NEVER patron another Wing Stop again! SLOW SERVICE. POOR CUSTOMER SERVICE. UNRESPONSIVE. ZERO STARS. WOULD NOT RECOMMEND!
Chuck Hodge
Long story short: JUST DON’T GO THERE
My first experience, I got home and found out my order was incomplete. No big deal it happens.
My second trip there, A few weeks later I got home and found out that my order was incomplete.
3ed visit Ordered on line, I was to pick it up at 5:30 and it was not ready until 5:55. They assured me that I had everything but when I got home, you guessed it I had nothing for the grand children.
At this point I had not left a review but I did contact the corporate office. They offered to replace my order.
The next week, the day that they were to replace my order I received an email from corporate assuring me that my order would be ready at 5:00pm. I called at 4:10 “yes we have your order and it will be ready”.
I entered the restaurant 5 minutes early and they had no idea what was going on. So once again I get home to my family of 13, this time with nothing.
I contacted corporate again. They offered to replace the order and have it delivered to my home today. I was not at all surprised today when I received an email today telling me that they CANNOT fulfill my order at this time.
I have eaten at hundred’s of restaurants in my life and I have never experienced one like this. The food, well it’s chicken wings how bad or how good can it really be? The customer service is beyond unsatisfactory, it is horrible.
Do yourself a favor and go somewhere’s else.
To WS restaurant and corporate office, you should be ashamed of yourself for the lack of customer service and attention to details.
Cindy Gray
They could not give me cold wings and cold fries plus my drink was nasty
Ryan Smith
Hello and welcome to another Hungry Guy in a Wheelchair restaurant review.. Today’s review is Wingstop in Manchester, NH… If you’re rolling in hungry and craving some solid wings, WingStop has got you covered. Let’s break it down: Getting in was smooth. The parking lot had reasonable wheelchair-accessible spaces, and the entrance didn’t give me any trouble. Inside tho the curb cut was way off on the other side of the lot, the layout was open enough to navigate without playing bumper cars with tables 😂. The place has a casual, clean vibe with an open kitchen, so you can see your food being made. Staff were friendly and quick to help if needed. Now for the food and they give you 3 choices of sauces—honey mustard, ranch, and blue cheese. We all went for the 3 piece wings with a side of spicy fries too shares my friend Anna Costa-Turner went with the original hot flavor . I went with the Atomic flavor (hottest they have and it did its job well), if you ever wonder why it’s called Atomic you’ll see why. My mom went for chicken tenders with the mild.. Big portions, fair prices. Everything came in takeout containers with plastic utensils, which actually made life easier when it was time to pack up leftovers. Good food, good service, and easy access—what more could a hungry guy in a wheelchair ask for? If you’re in the area and craving wings, this spot’s worth the stop. I give this spot an overall rating of 9.1/10.
Rebecca Sphar
I loved Wingstop. I keep going back expecting better. I’ve gone to multiple locations around St.Louis. I guess I’m finally done, I’m tired is being disappointed. They give you options for well done and extra seasoning. It is never well done and very rarely do you get extra seasoning. Just sell me the lemon pepper seasoning and fries seasoning. It’s not worth the money to have your order wrong every time.
ajinkya s
Good wings- tried mango habanero, original, Korean bbq, atomic. Service was exceptional- Josh at the billing counter and guy inside
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chicken Wings
Dylan Bouzigues
Don’t go here if you’re looking to waste your time. I called in for a mobile order around 8:20 PM, and showed up to the restaurant at about 8:30 PM. It took them an additional 30 minutes to prepare my order at which point I was fed up. I left and asked for a refund because that is ridiculous, why would I call in a meal in the first place if I wanted to wait an extra 30 minutes at the store, SMH.
Service: 1
Gerald Richardson
This place is a sham. Forgot part of our order. When I went in, there were people in front of me waiting for change. The guy working there took a five out the drawer and walked across the parking lot to break it. All the while I'm next trying to fix the issue I had. They missed four tenders in my order. Soothe girl asks do you have the order or the bag with you. I said no my family is at home eating what's there. She said I needed to take a picture of the bag. I said so you want me to go home and take a pic of the bag and come back before you're going to do anything about this? She said no we are going to fix it, the picture is a nice to have so we know who messed up. I said ok. Called wife, wife sent pic, I showed the girl, she asked AF if the initials on the bag are his and he confirmed then she proceeded to fix the issue. I don't understand how places like this stay in business. I'd would be embarrassed to be associated with this place tbh....
Christian Castro
I really enjoyed this visit to Wingstop, the cashier was very kind to me, he was very understanding, and I also enjoyed the delicious food they have, the great atmosphere that is formed and a super clean restaurant and also, they delivered my order super fast.
I really enjoyed the food at this wingstop. The food is fresh, well cooked, well seasoned and well seasoned. I loved the service. The staff is friendly and fast, and they were willing to answer any questions I asked them. The atmosphere, the temperature, the music, and also the cleanliness were incredible. I will definitely come back here.
Atmosphere: 5
Food: 5
Service: 5
Chen Yang
Ordered Louisiana Rub, they forgot to put seasoning in it, no flavor at all. No one answer the phone call.
Atmosphere: 5
Food: 2
Service: 2
Recommended dishes: Chicken Wings
N
I will come here again. The help was awesome from Natalie and Kaylee, they were very helpful. They recommended what is good and the food came out delicious! Will be coming back!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
Angelina Martinez
Ordered 150 boneless wings and was only given 8 sauces. When I called to complain. The manager tried to tell me that fifteen wings can be covered by one container of sauce. I hung up. Also only got two containers of veggies when I was supposed to get six. They put them in a bigger container, making it look like they gave you more when they don't. very disappointed. Wanted to give the west central cheerleaders a great meal before their first away football game and it was completely a bust. Not enough sauce. Not enough ranch.
Tammy Naumer Weidinger
I did not get the correct order and they don’t answer their phone….EVER.
Food is good, but every time it takes forever for order, while everyone working in back are playing around. 45 plus minutes and every other order went out before us? Then to see the people that are supposed to be preparing the food screwing around does not equal good experience.
Do yourself a favor and stay far away from this Wing Stop or any Wing Stop. The company is not reputable! I was visiting Myrtle Beach for my birthday back in January and stopped in Publix for supplies for the rental property we were staying in. Saw Wing Stop from the parking lot and decided it would be a good and quick dinner idea! BIG MISTAKE! I placed an order online totaling roughly $55, finished shopping at Publix- about 20-25 minutes, and headed over to Wing Stop where I was told by employee, NOAH that they were short staffed and it would be AT LEAST ANOTHER HOUR before they were able to complete my order! I told him I wasn’t waiting that long and that I would just take a refund. He explained to me that he was unable to provide a refund as I placed an online order but told me that he would pass my information along to the GM who would process my refund for me. It should go without saying that no one ever reached out to me and instead I began the grueling task of tracking down a number that actually allowed me to speak with a person. The representative took down my name and contact information and assured me that someone from the Myrtle Beach location would call me back within 24-48 hours. The GM, DAVINA (980-234-9301) did call back and requested the total amount of my purchase, the time and date that I placed the order and told me that she would pass this information along to another manager who handles refunds. Long story short, I never received my refund! I called the customer service number and called the number DAVINA called me from leaving my contact information and voicemails on multiple occasions to no avail. I even tried to dispute the charge with my bank but was unable to obtain documentation from Wing Stop proving that I never received my order. Sadly, I, like so many other reviews that I’ve read am out of money so it goes without saying that I will NEVER patron another Wing Stop again! SLOW SERVICE. POOR CUSTOMER SERVICE. UNRESPONSIVE. ZERO STARS. WOULD NOT RECOMMEND!
Long story short: JUST DON’T GO THERE My first experience, I got home and found out my order was incomplete. No big deal it happens. My second trip there, A few weeks later I got home and found out that my order was incomplete. 3ed visit Ordered on line, I was to pick it up at 5:30 and it was not ready until 5:55. They assured me that I had everything but when I got home, you guessed it I had nothing for the grand children. At this point I had not left a review but I did contact the corporate office. They offered to replace my order. The next week, the day that they were to replace my order I received an email from corporate assuring me that my order would be ready at 5:00pm. I called at 4:10 “yes we have your order and it will be ready”. I entered the restaurant 5 minutes early and they had no idea what was going on. So once again I get home to my family of 13, this time with nothing. I contacted corporate again. They offered to replace the order and have it delivered to my home today. I was not at all surprised today when I received an email today telling me that they CANNOT fulfill my order at this time. I have eaten at hundred’s of restaurants in my life and I have never experienced one like this. The food, well it’s chicken wings how bad or how good can it really be? The customer service is beyond unsatisfactory, it is horrible. Do yourself a favor and go somewhere’s else. To WS restaurant and corporate office, you should be ashamed of yourself for the lack of customer service and attention to details.
They could not give me cold wings and cold fries plus my drink was nasty
Hello and welcome to another Hungry Guy in a Wheelchair restaurant review.. Today’s review is Wingstop in Manchester, NH… If you’re rolling in hungry and craving some solid wings, WingStop has got you covered. Let’s break it down: Getting in was smooth. The parking lot had reasonable wheelchair-accessible spaces, and the entrance didn’t give me any trouble. Inside tho the curb cut was way off on the other side of the lot, the layout was open enough to navigate without playing bumper cars with tables 😂. The place has a casual, clean vibe with an open kitchen, so you can see your food being made. Staff were friendly and quick to help if needed. Now for the food and they give you 3 choices of sauces—honey mustard, ranch, and blue cheese. We all went for the 3 piece wings with a side of spicy fries too shares my friend Anna Costa-Turner went with the original hot flavor . I went with the Atomic flavor (hottest they have and it did its job well), if you ever wonder why it’s called Atomic you’ll see why. My mom went for chicken tenders with the mild.. Big portions, fair prices. Everything came in takeout containers with plastic utensils, which actually made life easier when it was time to pack up leftovers. Good food, good service, and easy access—what more could a hungry guy in a wheelchair ask for? If you’re in the area and craving wings, this spot’s worth the stop. I give this spot an overall rating of 9.1/10.
I loved Wingstop. I keep going back expecting better. I’ve gone to multiple locations around St.Louis. I guess I’m finally done, I’m tired is being disappointed. They give you options for well done and extra seasoning. It is never well done and very rarely do you get extra seasoning. Just sell me the lemon pepper seasoning and fries seasoning. It’s not worth the money to have your order wrong every time.
Good wings- tried mango habanero, original, Korean bbq, atomic.
Service was exceptional- Josh at the billing counter and guy inside
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chicken Wings
Don’t go here if you’re looking to waste your time. I called in for a mobile order around 8:20 PM, and showed up to the restaurant at about 8:30 PM. It took them an additional 30 minutes to prepare my order at which point I was fed up. I left and asked for a refund because that is ridiculous, why would I call in a meal in the first place if I wanted to wait an extra 30 minutes at the store, SMH.
Service: 1
This place is a sham. Forgot part of our order. When I went in, there were people in front of me waiting for change. The guy working there took a five out the drawer and walked across the parking lot to break it. All the while I'm next trying to fix the issue I had. They missed four tenders in my order. Soothe girl asks do you have the order or the bag with you. I said no my family is at home eating what's there. She said I needed to take a picture of the bag. I said so you want me to go home and take a pic of the bag and come back before you're going to do anything about this? She said no we are going to fix it, the picture is a nice to have so we know who messed up. I said ok. Called wife, wife sent pic, I showed the girl, she asked AF if the initials on the bag are his and he confirmed then she proceeded to fix the issue. I don't understand how places like this stay in business. I'd would be embarrassed to be associated with this place tbh....
I really enjoyed this visit to Wingstop, the cashier was very kind to me, he was very understanding, and I also enjoyed the delicious food they have, the great atmosphere that is formed and a super clean restaurant and also, they delivered my order super fast.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I really enjoyed the food at this wingstop. The food is fresh, well cooked, well seasoned and well seasoned. I loved the service. The staff is friendly and fast, and they were willing to answer any questions I asked them. The atmosphere, the temperature, the music, and also the cleanliness were incredible. I will definitely come back here.
Atmosphere: 5
Food: 5
Service: 5
Ordered Louisiana Rub, they forgot to put seasoning in it, no flavor at all. No one answer the phone call.
Atmosphere: 5
Food: 2
Service: 2
Recommended dishes: Chicken Wings
I will come here again. The help was awesome from Natalie and Kaylee, they were very helpful. They recommended what is good and the food came out delicious! Will be coming back!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
Ordered 150 boneless wings and was only given 8 sauces. When I called to complain. The manager tried to tell me that fifteen wings can be covered by one container of sauce. I hung up. Also only got two containers of veggies when I was supposed to get six. They put them in a bigger container, making it look like they gave you more when they don't. very disappointed. Wanted to give the west central cheerleaders a great meal before their first away football game and it was completely a bust. Not enough sauce. Not enough ranch.
I did not get the correct order and they don’t answer their phone….EVER.
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