Chipotle Mexican Grill

Name: Chipotle Mexican Grill
Address: 266 Mt Hermon Rd T, Scotts Valley, California, 95066, US
Telephone: (831) 266-4647
Price range: $
Rating: 2.6

$ • Mexican, Fast Food, Pet Friendly

Hours:
266 Mt Hermon Rd T, Scotts Valley
(831) 266-4647

About Chipotle Mexican Grill

Chipotle Mexican Grill offers a variety of experiences for diners. Customers appreciate the good portion sizes and flavorful food, with some noting that the food quality is high and suitable for those with dietary restrictions. Online ordering can be quick and convenient, with some orders arriving promptly and including extras like napkins and forks. The service at this location is generally friendly, with one reviewer praising a server for being very helpful and kind.

However, there are areas for improvement. Some customers have experienced slow line and ordering processes, and indoor seating is limited, with outdoor seating often affected by wasps. There have been occasional issues with order accuracy, such as receiving wrong items or incomplete portions, which sometimes requires additional wait time. Drinks can be expensive, and some items like chips and aguafrescas may not meet expectations, with complaints about chips not being crisp and drinks tasting unpleasant.

Overall, the restaurant has potential, especially for those seeking flavorful meals and good service. Still, it faces challenges with efficiency, seating, and consistency, making it a place that customers might revisit but hope to see improvements.