Waited for 20 mins in curbside and never got my food, went inside and they said the power was out and that they were closed, it would have been nice to know before I wasted my lunch in the parking lot.
Atmosphere: 1
Food: 1
Service: 1
David Bickmore
It's mcdonald's the same as you would expect
Atmosphere: 3
Food: 4
Service: 5
melody rains
Shafter McDonald’s should be ashamed of their food and service!! Decided to drive through for a quick meal to take home after getting released from the hospital, oh did I say quick, I ordered in the app we were about the 6th car back 45 minutes later we got our food they were oblivious of the havoc and the customers angry and some who drive away if the could get out of the line! I will never go back again,
Atmosphere: 1
Food: 1
Service: 1
Richard Rains
We had a call in order, and from the time we got in the drive thru it took 45min. The line was out to the street. When we finally got our food it was cold inside the bag. This is the worst McDonalds I’ve ever been to. I have lived in this are for years and this place never changes. I won’t be back .
Atmosphere: 1
Food: 2
Service: 1
Jennifer Billings
Horrible experience with curbside they never came out to #8, I talked to four different employees and waited 25 minutes to get my order only for me to go home and it be a completely different order. I called to complain but no one answer the phone so I drove back and they just said ok and got the order right. How incompetent 4 employees and still the wrong order they don’t care about customer service. They need a manager, if you want two new employees my husband and I will get this place running right in a week.
Atmosphere: 1
Food: 1
Service: 1
Martha b murrieta
Came at 7:02 and girl in drive thru totally ignored us at the window and we tried to order inside and lobby was closed so early
Oscar Toledo
I'm not the kind to write negative reviews but I think something has to be done here. I think not only me but all customers deserve better. Who ever is in charge please do something about it. I been here multiple times and is the same or worst.
Atmosphere: 1
Food: 3
Service: 3
Maria G Manzo
Don’t like the manager the manager is rude as hell always kicking my kids out when they try to order something and I know, it’s the manager . if the owner from McDonald’s won’t do nothing, I’m gonna take out a petition to fire the manager
Atmosphere: 1
Food: 1
Service: 1
Armando Flores
Too much comadres there always gossiping about people
Atmosphere: 1
Food: 5
Service: 1
Sergio Cazares
Manager Irene is very unprofessional she is yelling at her staff and yelling at customers. Given her supervisor position she should set the example for other employees and show professionalism towards customers and staff.
Employees seem like they do not want to be bothered. Not friendly or hospitable. And these guys make $20 now? Not to mention the restaurant is dirty, trashed or over full and there are wet floor signs all over the dry, dirty floor.
Atmosphere: 1
Service: 1
Debbie Escobar-Stamour
I used to love to come to this McDonald’s but they have changed some employees and they just don’t seem to like there jobs not to mention that the manager or shift supervisor middle age Hispanic lady burned my hand with hot coffee and then she blamed me for how I grabbed the cup didnt offer an apology or even a napkin she usually is there in the late afternoon early evening hours
Atmosphere: 4
Food: 3
Service: 1
Aakcoc
alex the supervisor doesn't know how to do his job properly i highly don't recommend this job for no one all this store is about is favorites very toxic and a lazy general manager that wants everything handled to them. alica can be in the back all day not doing nothing but talking or eating.
Atmosphere: 1
Food: 1
Service: 1
Yesica Delamora
Ok first off, I used the mobile app to order my strawberry cream pies (8)! Changed my drive thru order to over the counter instead as it was long line. Went inside lady said yes they are ready will get them asap and got my order #! Then she said there was somebody who ordered a lot of pies and they only have apple pie ( 😡 😡😡) I told manager I’ll wait 12 minutes. Then they gave me 4 so I corrected them but when they gave me the bag it was like all the pies was just tossed and not stacked correctly! The managers name who helped me was ASHLEY!!! So I emptied the bag and showed the guy how they should be stacked as they are freshly made!!! So much for mobile order or ordering ahead as they give your food and now you have to wait even longer!!!!
Waited for 20 mins in curbside and never got my food, went inside and they said the power was out and that they were closed, it would have been nice to know before I wasted my lunch in the parking lot.
Atmosphere: 1
Food: 1
Service: 1
It's mcdonald's the same as you would expect
Atmosphere: 3
Food: 4
Service: 5
Shafter McDonald’s should be ashamed of their food and service!! Decided to drive through for a quick meal to take home after getting released from the hospital, oh did I say quick, I ordered in the app we were about the 6th car back 45 minutes later we got our food they were oblivious of the havoc and the customers angry and some who drive away if the could get out of the line! I will never go back again,
Atmosphere: 1
Food: 1
Service: 1
We had a call in order, and from the time we got in the drive thru it took 45min. The line was out to the street. When we finally got our food it was cold inside the bag. This is the worst McDonalds I’ve ever been to. I have lived in this are for years and this place never changes. I won’t be back .
Atmosphere: 1
Food: 2
Service: 1
Horrible experience with curbside they never came out to #8, I talked to four different employees and waited 25 minutes to get my order only for me to go home and it be a completely different order. I called to complain but no one answer the phone so I drove back and they just said ok and got the order right. How incompetent 4 employees and still the wrong order they don’t care about customer service. They need a manager, if you want two new employees my husband and I will get this place running right in a week.
Atmosphere: 1
Food: 1
Service: 1
Came at 7:02 and girl in drive thru totally ignored us at the window and we tried to order inside and lobby was closed so early
I'm not the kind to write negative reviews but I think something has to be done here. I think not only me but all customers deserve better. Who ever is in charge please do something about it. I been here multiple times and is the same or worst.
Atmosphere: 1
Food: 3
Service: 3
Don’t like the manager the manager is rude as hell always kicking my kids out when they try to order something and I know, it’s the manager . if the owner from McDonald’s won’t do nothing, I’m gonna take out a petition to fire the manager
Atmosphere: 1
Food: 1
Service: 1
Too much comadres there always gossiping about people
Atmosphere: 1
Food: 5
Service: 1
Manager Irene is very unprofessional she is yelling at her staff and yelling at customers. Given her supervisor position she should set the example for other employees and show professionalism towards customers and staff.
Service: 1
Restaurantji Recommends
Employees seem like they do not want to be bothered. Not friendly or hospitable. And these guys make $20 now? Not to mention the restaurant is dirty, trashed or over full and there are wet floor signs all over the dry, dirty floor.
Atmosphere: 1
Service: 1
I used to love to come to this McDonald’s but they have changed some employees and they just don’t seem to like there jobs not to mention that the manager or shift supervisor middle age Hispanic lady burned my hand with hot coffee and then she blamed me for how I grabbed the cup didnt offer an apology or even a napkin she usually is there in the late afternoon early evening hours
Atmosphere: 4
Food: 3
Service: 1
alex the supervisor doesn't know how to do his job properly i highly don't recommend this job for no one all this store is about is favorites very toxic and a lazy general manager that wants everything handled to them. alica can be in the back all day not doing nothing but talking or eating.
Atmosphere: 1
Food: 1
Service: 1
Ok first off, I used the mobile app to order my strawberry cream pies (8)! Changed my drive thru order to over the counter instead as it was long line. Went inside lady said yes they are ready will get them asap and got my order #! Then she said there was somebody who ordered a lot of pies and they only have apple pie ( 😡 😡😡) I told manager I’ll wait 12 minutes. Then they gave me 4 so I corrected them but when they gave me the bag it was like all the pies was just tossed and not stacked correctly! The managers name who helped me was ASHLEY!!! So I emptied the bag and showed the guy how they should be stacked as they are freshly made!!! So much for mobile order or ordering ahead as they give your food and now you have to wait even longer!!!!
Atmosphere: 1
Food: 2
Service: 1
It's what's expected of a McDonald's
Atmosphere: 3
Food: 4
Service: 5
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