Beat chocolate cookies. Friendly staff. I get their birthday cupcakes for all of my friend's birthdays. I have been a customer of theirs for many years.
Shabnam Nikzad
I usually order cakes a few days ahead from this place but this time it was a last minute thing. Walked in and was greeted by a very kind woman whose name tag said she was in training. She was a joy! Made my day. I always alternate between the coconut and red velvet and they’ve consistently been outstanding for years. 10/10
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tropical Coconut Cake
sfarsh
I bought a carrot cake for my wife’s birthday. It was extremely and unpleasantly sweet. I could barely finish my slice. The carrot cake had so much raisins, cinnamon, heavy cream, super thick/sweet icing and other super sweet stuff that I couldn’t tell I was eating a carrot cake. I’d take any cake from a generic grocery store over this cake health AND taste wise. I am not happy with my purchase at all and I wish I bought something else.
Atmosphere: 4
Food: 2
Service: 5
lola f.
Super nice staff. Extremely accommodating. I went in to get some cupcakes for a friend that recently had surgery. They were awesome and so compassionate. My new favorite place
Marjorie Ann B.
Ambiance is very open and welcoming. The place is clean, organized and delicious treats, etc. are always fresh and always a hit with parties and just for you to enjoy! I wish they had their own parking though, but all in all my go for cupcakes and cakes for any occasion. Service is top notch!
Diane S.
I came upon this store by accident. Customer service, superb. Andrea took great care of us. She talked me into the flourless peanut butter cookie. I was saying no way, is it vegan, etc. gross, lol. She swore by the flourless, not vegan by the way. Good texture, not too sweet, no nuts, it's a really good cookie. I tried the cupcake. Chocolate cake with chocolate frosting. The cupcake is devils food cake. Delicious, moist, i wish there were more of it. A lot of frosting. It's buttercream which i like, but i wasn't thrilled with their frosting. It wasn't bad, just a little waxy and somehow just didn't thrill my palet. It was good without the frosting and no need for sprinkles. They gave me a free chocolate chip cookie. The cookie itself , you bite into it. At first the flavor doesn't grab you, then the after taste comes in while you're chewing-delicious. Then you bite the cookie with a chip. Excellent chip choice. This is a very large cookie and a great tasting cookie. :)
Jenny A.
I love trying new bakeries and I was so excited to try Susie's as I've heard nothing but good things! As soon as you walk in, you're hit with a wonderful smell of baked goods and the display case is beautiful! You can order cakes, cookies, cupcakes and sometimes they have seasonal goodies! As it was our first time here, the woman working the counter was so kind and gave us a free cookie! We ended up getting a marble cake, strawberry cupcake and chocolate chip cookies My favorite was the cookies! You can really taste the brown butter in these and they are huge!! I wasn't a big fan of the cakes, thought it was too dry but I will always come back here for the service and cookies!
Joel Weiss
It's extraordinary place with the greatest cakes and the greatest people working there! It's like walking into the Wizard of Oz and seeing the Tin Man, scarecrow and the Cowardly Lion and the munchkins greeting you! It's a great place and fun people an extraordinary nice people!Dietary restrictions: Vanilla cake is extraordinary taste good and it's gluten free you got to have it!!
Vibe: Modern and Minimalistic. Bright atmosphere Staff: friendly and gives many recommendations to your needs Food: my family is obsessed with their cupcakes and cakes. For a while this was a weekly treat spot for us, but their cupcakes are definitely on the sweeter side. If you're not much of a sweet tooth, I'd recommend sharing a cupcake with someone. Great with coffee. Our favorites include the red velvet, strawberry, and I think the last I had tried was a pumpkin chai type? The cakes and cupcakes are moist and keep really well for events Pro tip- they mention not refrigerating the cake if serving that day to prevent it becoming dry
Rachel C.
The first time I experienced SusieCakes was when our friend sent us a carrot cake for a special occasion. It arrived nicely packaged and was the BEST carrot cake I'd ever had. I absolutely LOVED that it had a lot of nuts and substance other than cake. Last Thanksgiving, my favorite pie place sold out my must-have pecan pies. In a pinch, I ordered one from SusieCakes. It was a delicious pecan pie with a good amount of of pecans, but it was significantly pricier than my fav pie place and smaller. Nevertheless, I acknowledge that SusieCakes makes delicious desserts. I've never had their cupcakes - I am not into cupcakes at all.
Worst Susie cakes experience EVER! I ordered online, and when I got to the store it was super chaotic and unorganized! I went to the pick up line and the employee almost gave me someone else’s order because we had the same last name. Just careless! I got four slices of cake, and they all didn’t taste that fresh! The chocolate was the best! Although it made my stomach turn every time I ate a good portion of it! I soon discovered after eating almost the whole slice, that a STRAND of HAIR WAS INSIDE!!! It was NOT my hair because it was a brunette color. It was just one thing after another with these cakesfrom Studio City. super disappointed and will never come back!!!
Atmosphere: 1
Food: 1
Service: 1
Christopher Hull
I'm so tired of this place. Their slices keep getting smaller, the taste of the frosting changes due to, I assume, being cut with shortening or using cheaper ingredients. But I support them because they are still decent. I called in an order because I wanted a big cake. They told me to just fill out the form online. Dear, I called you to give you over a hundred bucks for a cake. You can give me a few minutes to help me order it!I'm tired of the cheapness and the lack of customer service.
Atmosphere: 1
Food: 3
Service: 1
Nancy S.
3.5 stars. Ambiance is good, staff is attentive. While we were there, it became obvious that most people go to pick up cakes for occasions, etc. Half the display case is full sized cakes, and the other half is for cupcakes and cookies. I didn't find the cupcakes to be very impressive, and for the price (2 are about $10), they are quite small. Mint chocolate - This one was good, but I believe it's seasonal. Tiny candy cane sprinkles but unfortunately they are fondant sprinkles and not actual candy canes. Cake was a little heavy compared to the frosting Chocolate - A little frosting goes a long way here. It's quite sweet while the cake is not. The frosting is only a lick better than Ralph's bakery frosting for similarly sized cupcakes, which really disappointed me. On a better note, packaging was cute and protective of the goods. Rewards program seems to be good - download an app, and get a free cupcake the next time you come in. However nothing really blew me away with this location, and I won't be reaching back for it.
delmi Olivera
I had an amazing experience at Susie's. They were so kind and helpful with the beautiful and delicious birthday cake. My family loves the variety of cakesthat they have. My personal favorite is the carrot cake and the red velvet. Susie's cakes never disappoint!!!! I highly recommend all of their cakes!!!Parking: Parking is a little hard to find. There is an entrance in the back where there was Additional parking.Kid-friendliness: The staff is very kind and helpful and everything is on display and they give you detailed information about what's inside.
Beat chocolate cookies. Friendly staff. I get their birthday cupcakes for all of my friend's birthdays. I have been a customer of theirs for many years.
I usually order cakes a few days ahead from this place but this time it was a last minute thing. Walked in and was greeted by a very kind woman whose name tag said she was in training. She was a joy! Made my day. I always alternate between the coconut and red velvet and they’ve consistently been outstanding for years. 10/10
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tropical Coconut Cake
I bought a carrot cake for my wife’s birthday. It was extremely and unpleasantly sweet. I could barely finish my slice. The carrot cake had so much raisins, cinnamon, heavy cream, super thick/sweet icing and other super sweet stuff that I couldn’t tell I was eating a carrot cake. I’d take any cake from a generic grocery store over this cake health AND taste wise. I am not happy with my purchase at all and I wish I bought something else.
Atmosphere: 4
Food: 2
Service: 5
Super nice staff. Extremely accommodating. I went in to get some cupcakes for a friend that recently had surgery. They were awesome and so compassionate. My new favorite place
Ambiance is very open and welcoming. The place is clean, organized and delicious treats, etc. are always fresh and always a hit with parties and just for you to enjoy! I wish they had their own parking though, but all in all my go for cupcakes and cakes for any occasion. Service is top notch!
I came upon this store by accident. Customer service, superb. Andrea took great care of us. She talked me into the flourless peanut butter cookie. I was saying no way, is it vegan, etc. gross, lol. She swore by the flourless, not vegan by the way. Good texture, not too sweet, no nuts, it's a really good cookie. I tried the cupcake. Chocolate cake with chocolate frosting. The cupcake is devils food cake. Delicious, moist, i wish there were more of it. A lot of frosting. It's buttercream which i like, but i wasn't thrilled with their frosting. It wasn't bad, just a little waxy and somehow just didn't thrill my palet. It was good without the frosting and no need for sprinkles. They gave me a free chocolate chip cookie. The cookie itself , you bite into it. At first the flavor doesn't grab you, then the after taste comes in while you're chewing-delicious. Then you bite the cookie with a chip. Excellent chip choice. This is a very large cookie and a great tasting cookie. :)
I love trying new bakeries and I was so excited to try Susie's as I've heard nothing but good things! As soon as you walk in, you're hit with a wonderful smell of baked goods and the display case is beautiful! You can order cakes, cookies, cupcakes and sometimes they have seasonal goodies! As it was our first time here, the woman working the counter was so kind and gave us a free cookie! We ended up getting a marble cake, strawberry cupcake and chocolate chip cookies My favorite was the cookies! You can really taste the brown butter in these and they are huge!! I wasn't a big fan of the cakes, thought it was too dry but I will always come back here for the service and cookies!
It's extraordinary place with the greatest cakes and the greatest people working there! It's like walking into the Wizard of Oz and seeing the Tin Man, scarecrow and the Cowardly Lion and the munchkins greeting you! It's a great place and fun people an extraordinary nice people!Dietary restrictions: Vanilla cake is extraordinary taste good and it's gluten free you got to have it!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cupcakes, 2 Specialty Cake Slices
Vibe: Modern and Minimalistic. Bright atmosphere Staff: friendly and gives many recommendations to your needs Food: my family is obsessed with their cupcakes and cakes. For a while this was a weekly treat spot for us, but their cupcakes are definitely on the sweeter side. If you're not much of a sweet tooth, I'd recommend sharing a cupcake with someone. Great with coffee. Our favorites include the red velvet, strawberry, and I think the last I had tried was a pumpkin chai type? The cakes and cupcakes are moist and keep really well for events Pro tip- they mention not refrigerating the cake if serving that day to prevent it becoming dry
The first time I experienced SusieCakes was when our friend sent us a carrot cake for a special occasion. It arrived nicely packaged and was the BEST carrot cake I'd ever had. I absolutely LOVED that it had a lot of nuts and substance other than cake. Last Thanksgiving, my favorite pie place sold out my must-have pecan pies. In a pinch, I ordered one from SusieCakes. It was a delicious pecan pie with a good amount of of pecans, but it was significantly pricier than my fav pie place and smaller. Nevertheless, I acknowledge that SusieCakes makes delicious desserts. I've never had their cupcakes - I am not into cupcakes at all.
Restaurantji Recommends
Worst Susie cakes experience EVER! I ordered online, and when I got to the store it was super chaotic and unorganized! I went to the pick up line and the employee almost gave me someone else’s order because we had the same last name. Just careless! I got four slices of cake, and they all didn’t taste that fresh! The chocolate was the best! Although it made my stomach turn every time I ate a good portion of it! I soon discovered after eating almost the whole slice, that a STRAND of HAIR WAS INSIDE!!! It was NOT my hair because it was a brunette color. It was just one thing after another with these cakesfrom Studio City. super disappointed and will never come back!!!
Atmosphere: 1
Food: 1
Service: 1
I'm so tired of this place. Their slices keep getting smaller, the taste of the frosting changes due to, I assume, being cut with shortening or using cheaper ingredients. But I support them because they are still decent. I called in an order because I wanted a big cake. They told me to just fill out the form online. Dear, I called you to give you over a hundred bucks for a cake. You can give me a few minutes to help me order it!I'm tired of the cheapness and the lack of customer service.
Atmosphere: 1
Food: 3
Service: 1
3.5 stars. Ambiance is good, staff is attentive. While we were there, it became obvious that most people go to pick up cakes for occasions, etc. Half the display case is full sized cakes, and the other half is for cupcakes and cookies. I didn't find the cupcakes to be very impressive, and for the price (2 are about $10), they are quite small. Mint chocolate - This one was good, but I believe it's seasonal. Tiny candy cane sprinkles but unfortunately they are fondant sprinkles and not actual candy canes. Cake was a little heavy compared to the frosting Chocolate - A little frosting goes a long way here. It's quite sweet while the cake is not. The frosting is only a lick better than Ralph's bakery frosting for similarly sized cupcakes, which really disappointed me. On a better note, packaging was cute and protective of the goods. Rewards program seems to be good - download an app, and get a free cupcake the next time you come in. However nothing really blew me away with this location, and I won't be reaching back for it.
I had an amazing experience at Susie's. They were so kind and helpful with the beautiful and delicious birthday cake. My family loves the variety of cakesthat they have. My personal favorite is the carrot cake and the red velvet. Susie's cakes never disappoint!!!! I highly recommend all of their cakes!!!Parking: Parking is a little hard to find. There is an entrance in the back where there was Additional parking.Kid-friendliness: The staff is very kind and helpful and everything is on display and they give you detailed information about what's inside.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rice Krispies Treats, Cupcakes, Lemon Cupcake, 2 Specialty Cake Slices, Southern Red Velvet Cake, Tropical Coconut Cake, Flourless Peanut Butter Cookie, Celebration Cake, Chocolate Cake, Carrot Cake, Thank You Cupcake 4 Box
Thank you team for my amazing birthday cake!
Atmosphere: 5
Food: 5
Service: 5