I recently purchased a bread from Hot Breads, and I was extremely disappointed to find hair inside the bread. As I opened the package, I noticed what looked like a tiny hair on the first slice. At first, I thought it might be something else, but when I pulled it out, it was clearly a strand of hair. I checked another slice, and the same thing happened — there was another hair embedded in the bread. If possible I can upload the video but video option is not there.
This experience was both unpleasant and unacceptable. As a customer, I did not expect such poor hygiene and quality standards from a reputed brand like Hot Breads. I genuinely feel this warrants a formal complaint, as no customer should have to deal with such contamination in their food.
Food: 1
Service: 1
Aditi Buchasia
Very friendly: lot of varieties. Yummy
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pastry
Niraj Kulkarni
Awesome eggless cakes
VIPUL BHANDARI
Best eggless cakes in the Bay area!!
Atmosphere: 5
Food: 5
Service: 5
Amtoj Sandhu
The pastries are good. The ice cream is good. However, the cake has too much cream. The staff are very nice. The inside is a bit small.
Atmosphere: 4
Food: 4
Service: 4
Parush Garg
Always good puffs available here!
Food: 5
Vasi Raji
Cakes are so good. But no good customer service. Rude behavior. They are not giving smile to the customer. They are not kind.Place was not clean. But before it was good. Cakes are so costly. I dont go here after. Dirty environment. No cleanliness.
This is my 5th time getting eggless cakes from them even though I live in Fremont. Always fresh, moist, perfectly sweet and neatly decorated. A small surprise for my kid was this Mango cake and it made his day! Loved all the flavors, butterscotch, black forest, mango etc. Also a fan of their Paninis, a nostalgia from Indian Street foods!
Atmosphere: 5
Food: 5
Service: 5
Harsh Bhanushali
Good food , good service
Atmosphere: 5
Food: 5
Service: 5
Ankush
I want to tell you something about the hotbrad restaurant. I went here to get my order. The counter staff did not give me a bad miss and they also delayed my order. I got my order half an hour late and nothing was right with my order. They made the order absolutely wrong. And when I told him that you have made the order wrongly, he started misbehaving with me and threw me out from there.
I recently purchased a bread from Hot Breads, and I was extremely disappointed to find hair inside the bread. As I opened the package, I noticed what looked like a tiny hair on the first slice. At first, I thought it might be something else, but when I pulled it out, it was clearly a strand of hair. I checked another slice, and the same thing happened — there was another hair embedded in the bread. If possible I can upload the video but video option is not there.
This experience was both unpleasant and unacceptable. As a customer, I did not expect such poor hygiene and quality standards from a reputed brand like Hot Breads. I genuinely feel this warrants a formal complaint, as no customer should have to deal with such contamination in their food.
Food: 1
Service: 1
Very friendly: lot of varieties. Yummy
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pastry
Awesome eggless cakes
Best eggless cakes in the Bay area!!
Atmosphere: 5
Food: 5
Service: 5
The pastries are good. The ice cream is good. However, the cake has too much cream. The staff are very nice. The inside is a bit small.
Atmosphere: 4
Food: 4
Service: 4
Always good puffs available here!
Food: 5
Cakes are so good. But no good customer service. Rude behavior. They are not giving smile to the customer. They are not kind.Place was not clean. But before it was good. Cakes are so costly. I dont go here after. Dirty environment. No cleanliness.
Atmosphere: 1
Food: 4
Service: 1
Great service!
Atmosphere: 3
Food: 5
Service: 5
Very good service
Atmosphere: 5
Food: 5
Service: 5
Only place to get fresh breads
Restaurantji Recommends
This is my 5th time getting eggless cakes from them even though I live in Fremont. Always fresh, moist, perfectly sweet and neatly decorated. A small surprise for my kid was this Mango cake and it made his day! Loved all the flavors, butterscotch, black forest, mango etc. Also a fan of their Paninis, a nostalgia from Indian Street foods!
Atmosphere: 5
Food: 5
Service: 5
Good food , good service
Atmosphere: 5
Food: 5
Service: 5
I want to tell you something about the hotbrad restaurant. I went here to get my order. The counter staff did not give me a bad miss and they also delayed my order. I got my order half an hour late and nothing was right with my order. They made the order absolutely wrong. And when I told him that you have made the order wrongly, he started misbehaving with me and threw me out from there.
Service: 1
Fresh and tasty
Atmosphere: 5
Food: 5
Service: 5
Fresh Indian Breads!
Atmosphere: 4
Food: 4
Service: 4
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