One star for the drive thru take out service. I drive thru every Saturday to get lunch. Average $50. There’s often missing items in my order. Sometimes a side and sometimes even an entree. How frustrating it is to find a missing waffle fries when we got home! Will they make it up if I drive all the way back and ask? Probably yes. Does it worth spending extra gas and 30 minutes for a $3.59 waffle fries? Definitely not. That’s how frustrating it is.
Sunnyvale store used to be top notch in service compared to other fast food places, but their drive thru takeout service is very disappointing recently. Guess I’ll have to spend extra time checking my order at the pick up window. It’s a waste of time for both customers and the store. Sunnyvale Chick Fil A, please treat and train your employees well.
The restaurant service in a fast food setting is very appealing and nice. Very enjoyable concept. Great food, polite service, clean area are all reasons I go back here.
Atmosphere: 5
Food: 5
Service: 5
Dr. Vijay Sah, DDS
Good place to eat lunch.
Atmosphere: 5
Food: 5
Service: 5
Steve
Amazing.friendly efficient and helpful.
Atmosphere: 5
Food: 5
Service: 5
Sophie Hitchon
I tried to get 30 piece grill but they said they only do 30 in fried. Unsure if it's just this location because I can get it at others and online. They didn't give me any alternatives so didn't purchase anything
Service: 1
Cyanide Spitz
Best chicken sandwich I ever had, rly good in house ranch dressing for the sandwich, too expensive
This Chick-fil-A’s parking lot is so small, and they cannot offer parking pickup, I tried to communicate and their staff couldn’t speak
Atmosphere: 1
Food: 4
Service: 2
Sujin Lee
The staffs were very kind and they saved my life😭I lost my driver’s license there and they helped me find it. I tried to tip them but they refused. (Also the food was good, too) I don’t know how to express my gratitude for them. Thank you so much! You folks are the best!🌺🌻💐🌷Wish you the best and happy new year!
Atmosphere: 5
Food: 5
Service: 5
Victor Lim
Wow. The sauce makes the difference.
My 2nd experience with Chick-fil-a and this time round the server (counter) informed me that I can get any number and any flavour or sauces.
Order Spicy Chicken Sandwiches which are good and tasty. Family loves the sandwiches.
Had a bunch of nuggets and plenty of sauces to go around. Everyone enjoyed the meal.
Only challenge was the outlet was really busy for some reason unknown to me.
They had a roach issue at the fountain drinks machine.
My third visit overall - the chicken, both nuggets and stripes were rather small, but crispy and juicy at the same time. Really delicious. Unfortunately the waffle fries are quite dry. Ambience very clean and service very friendly.
One of the best southwest chicken salads I've gotten from the chain along with those amazing waffle fries.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Southwest Chicken Salad, Chick-Fil-A Waffle Potato Fries
Great chicken sandwiches
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sausage Egg & Cheese Biscuit, Mac & Cheese, Spicy Chicken Sandwich Deluxe Meal, Spicy Southwest Chicken Salad, Grilled Chicken Sandwich, Chicken Strips, Potato Fries, Sauce, Grilled Chicken, Spicy Deluxe Chicken Sandwich Meal, Salad, Cobb Salad, Dr Pepper, Chick-Fil-A Deluxe Sandwich, Spicy Chicken Sandwich, French Fries
Taste was good
One star for the drive thru take out service. I drive thru every Saturday to get lunch. Average $50. There’s often missing items in my order. Sometimes a side and sometimes even an entree. How frustrating it is to find a missing waffle fries when we got home! Will they make it up if I drive all the way back and ask? Probably yes. Does it worth spending extra gas and 30 minutes for a $3.59 waffle fries? Definitely not. That’s how frustrating it is.
Sunnyvale store used to be top notch in service compared to other fast food places, but their drive thru takeout service is very disappointing recently. Guess I’ll have to spend extra time checking my order at the pick up window. It’s a waste of time for both customers and the store. Sunnyvale Chick Fil A, please treat and train your employees well.
Atmosphere: 3
Food: 5
Service: 1
Great as always
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Nuggets, Sauce, Grilled Chicken
The restaurant service in a fast food setting is very appealing and nice. Very enjoyable concept. Great food, polite service, clean area are all reasons I go back here.
Atmosphere: 5
Food: 5
Service: 5
Good place to eat lunch.
Atmosphere: 5
Food: 5
Service: 5
Amazing.friendly efficient and helpful.
Atmosphere: 5
Food: 5
Service: 5
I tried to get 30 piece grill but they said they only do 30 in fried. Unsure if it's just this location because I can get it at others and online. They didn't give me any alternatives so didn't purchase anything
Service: 1
Best chicken sandwich I ever had, rly good in house ranch dressing for the sandwich, too expensive
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Chicken Strips, Spicy Chicken Sandwich
Restaurantji Recommends
Great as always!
Atmosphere: 5
Food: 5
Service: 5
This Chick-fil-A’s parking lot is so small, and they cannot offer parking pickup, I tried to communicate and their staff couldn’t speak
Atmosphere: 1
Food: 4
Service: 2
The staffs were very kind and they saved my life😭I lost my driver’s license there and they helped me find it. I tried to tip them but they refused. (Also the food was good, too) I don’t know how to express my gratitude for them. Thank you so much! You folks are the best!🌺🌻💐🌷Wish you the best and happy new year!
Atmosphere: 5
Food: 5
Service: 5
Wow. The sauce makes the difference.
My 2nd experience with Chick-fil-a and this time round the server (counter) informed me that I can get any number and any flavour or sauces.
Order Spicy Chicken Sandwiches which are good and tasty. Family loves the sandwiches.
Had a bunch of nuggets and plenty of sauces to go around. Everyone enjoyed the meal.
Only challenge was the outlet was really busy for some reason unknown to me.
They had a roach issue at the fountain drinks machine.
Overall still a good dinner.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Spicy Chicken Sandwich Deluxe Meal
My third visit overall - the chicken, both nuggets and stripes were rather small, but crispy and juicy at the same time. Really delicious. Unfortunately the waffle fries are quite dry. Ambience very clean and service very friendly.
Atmosphere: 5
Food: 4
Service: 5
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