The straws here make the drink taste like cardboard
J. Huang
The store was clean, with tables and chairs, and self-service ordering. The system said it would be ready in 20-30 minutes, so I had to wait. So I wandered around, and when I returned to the store after more than ten minutes, I found that it was ready, but the system didn't send a notification letter. Fortunately, I saw it, otherwise I would have wasted time waiting in vain. The pearls are good and have Q, but the milk tea is a bit watery. I don’t know if it’s an accident.
Yasmin Shaikh
One of the best boba tea spots around! The staff is incredibly helpful, especially for beginners, and the place perfectly captures the trendy Bandra vibe.
Manish Tripathi
Very slow service Tricked us into tipping
Service: 1
Subasna Regmi
I was the only person in the store and they took sooooooo long to make that one Thai iced tea like literally bro who takes that long for only one order yo ??? Really need to improve that please ??
Atmosphere: 3
Food: 5
Service: 1
Chaniel Abou-Ezzi
I like the chain, but this location took over 20m to make an iced Thai tea… wasn’t even busy, ~4 orders in front of me.
Atmosphere: 1
Food: 4
Service: 1
Carolina Zheng
Called to ask about the FFXIV promotion Gong Cha is running. They didn’t pick up and then when I called again, they picked up and hung up on me.
Service: 1
Kate Provolt
Took nearly 30 minutes to get drinks on 6/10. It was not busy, the two teenagers working insisted on gossiping and not making drinks.
Atmosphere: 2
Food: 5
Service: 1
junliang
It tastes delicious and is very similar to the taste in Taiwan. The pearls are a bit chewy.
Joe Pro
We first visited Gong Cha while we were on vacation in Vancouver, Canada. The girls spotted this Cupertino location. We each got a drink. They have great choices. We will definitely be going back soon.
I went there today to pick up my order, but the lady there she was so rude and told me she don’t have any order while I showed her confirmation. She didn’t even bother to check it. Through out the time she was doing something else didn’t even talk to me properly. Very bad rude customer service. Never going there
Atmosphere: 1
Food: 1
Service: 1
Gabrielle kray
Gong Cha was my favorite boba shop, absolutely delicious teas and perfectly cooked pearls. That is why I am extremely disappointed that this gong cha store has seemingly changed in boba pearl recipe, either buying smaller pearls, overcooking them, or something else wrong. What I thought was the best boba in the area turned into a drink so bad I dumped it before finishing half. I will be looking for another go to boba shop, but I'd prefer to continue going to gong cha if they fix this issue. Thank you!
Atmosphere: 4
Food: 2
Service: 5
Jason Liu
"Five Star Review for Gong Cha, Sunnyvale, CaliforniaI recently visited Gong Cha in Sunnyvale, California, and I must say, it was a delightful experience! The boba here is fresh and has the perfect chewiness, striking just the right balance between firmness and softness. Each sip brings a pleasant texture that's simply irresistible.Moreover, the tea itself is a standout. It's fresh and aromatic, leaving a lingering fragrance that enhances the overall taste. This quality of tea makes every drink special and sets Gong Cha apart from other boba places.What adds to the charm of this location is the ambiance. The store is warm and welcoming, creating a cozy atmosphere that makes you want to stay longer. Whether you're popping in for a quick drink or meeting up with friends, the environment is just perfect.Overall, my experience at Gong Cha in Sunnyvale was fantastic. Fresh, flavorful boba, exceptional tea, and a comforting atmosphere - it's everything you'd want in a boba shop. Definitely deserving of a five-star rating!"
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Star J Grapefruit Sparkling, Lychee Smoothie, Milk Foam
Bhuwan Khawas
Amazing bubble tea drinks
Atmosphere: 5
Food: 5
Service: 5
Tyler Angel
Wow! The drinks are amazing and it smells nice! They call your number when they are ready for you to pick up your drink.There is a bench that you can wait on and a washroom. It is a bit dirty but I do not care! I already love Gong Cha!!!
The straws here make the drink taste like cardboard
The store was clean, with tables and chairs, and self-service ordering. The system said it would be ready in 20-30 minutes, so I had to wait. So I wandered around, and when I returned to the store after more than ten minutes, I found that it was ready, but the system didn't send a notification letter. Fortunately, I saw it, otherwise I would have wasted time waiting in vain.
The pearls are good and have Q, but the milk tea is a bit watery. I don’t know if it’s an accident.
One of the best boba tea spots around! The staff is incredibly helpful, especially for beginners, and the place perfectly captures the trendy Bandra vibe.
Very slow service
Tricked us into tipping
Service: 1
I was the only person in the store and they took sooooooo long to make that one Thai iced tea like literally bro who takes that long for only one order yo ??? Really need to improve that please ??
Atmosphere: 3
Food: 5
Service: 1
I like the chain, but this location took over 20m to make an iced Thai tea… wasn’t even busy, ~4 orders in front of me.
Atmosphere: 1
Food: 4
Service: 1
Called to ask about the FFXIV promotion Gong Cha is running. They didn’t pick up and then when I called again, they picked up and hung up on me.
Service: 1
Took nearly 30 minutes to get drinks on 6/10. It was not busy, the two teenagers working insisted on gossiping and not making drinks.
Atmosphere: 2
Food: 5
Service: 1
It tastes delicious and is very similar to the taste in Taiwan. The pearls are a bit chewy.
We first visited Gong Cha while we were on vacation in Vancouver, Canada. The girls spotted this Cupertino location. We each got a drink. They have great choices. We will definitely be going back soon.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Milk Foam
Restaurantji Recommends
I went there today to pick up my order, but the lady there she was so rude and told me she don’t have any order while I showed her confirmation. She didn’t even bother to check it. Through out the time she was doing something else didn’t even talk to me properly. Very bad rude customer service. Never going there
Atmosphere: 1
Food: 1
Service: 1
Gong Cha was my favorite boba shop, absolutely delicious teas and perfectly cooked pearls. That is why I am extremely disappointed that this gong cha store has seemingly changed in boba pearl recipe, either buying smaller pearls, overcooking them, or something else wrong. What I thought was the best boba in the area turned into a drink so bad I dumped it before finishing half. I will be looking for another go to boba shop, but I'd prefer to continue going to gong cha if they fix this issue. Thank you!
Atmosphere: 4
Food: 2
Service: 5
"Five Star Review for Gong Cha, Sunnyvale, CaliforniaI recently visited Gong Cha in Sunnyvale, California, and I must say, it was a delightful experience! The boba here is fresh and has the perfect chewiness, striking just the right balance between firmness and softness. Each sip brings a pleasant texture that's simply irresistible.Moreover, the tea itself is a standout. It's fresh and aromatic, leaving a lingering fragrance that enhances the overall taste. This quality of tea makes every drink special and sets Gong Cha apart from other boba places.What adds to the charm of this location is the ambiance. The store is warm and welcoming, creating a cozy atmosphere that makes you want to stay longer. Whether you're popping in for a quick drink or meeting up with friends, the environment is just perfect.Overall, my experience at Gong Cha in Sunnyvale was fantastic. Fresh, flavorful boba, exceptional tea, and a comforting atmosphere - it's everything you'd want in a boba shop. Definitely deserving of a five-star rating!"
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Star J Grapefruit Sparkling, Lychee Smoothie, Milk Foam
Amazing bubble tea drinks
Atmosphere: 5
Food: 5
Service: 5
Wow! The drinks are amazing and it smells nice! They call your number when they are ready for you to pick up your drink.There is a bench that you can wait on and a washroom. It is a bit dirty but I do not care! I already love Gong Cha!!!
Parking: There are a lot of spots
Kid-friendliness: They are nice to the kids.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pearl
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