McDonald's
550 Lawrence Expy, Sunnyvale
(408) 733-2730
Recent Reviews
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I don't know why they're so expensive.
Atmosphere: 4
Food: 3
Service: 4
McDonald's has been a goto for decades. But.. $5.49 for a large fries? Very salty double cheeseburgers. Little or no atmosphere in the store...it is not what it used to be. The people work hard.
Atmosphere: 1
Food: 3
Service: 4
Don't expect much and you won't be disappointed. It's McDonald's, so........
Atmosphere: 2
Food: 2
Service: 4
When there is a mistake with the drive thru order, why is it always missing something and not adding? And the lady hung up on me when I called to report it. WTH?
Food: 4
Service: 1
Recommended dishes: Fries
Terrible service at the window on Sunday, January 12, 2025, night shift, the workers refused to deliver my order, I canceled the order and returned divisions
Took my order on the app but closed on arrival even though they say 24h drive-thru.
Service: 1
Sat in the drive through for 15 minutes with a few other cars, waiting for someone to help us. Finally went to the window and no one was there until we pulled away and saw workers inside. Apparently they don’t like working, just getting paid.
For a multibillion dollar company, McDonalds could not even figure out how to update their Christmas hours on the McDonalds App. I ordered in advance a kids meal for my son and when I arrived, there was only drive thru. The line moved really slow and I could tell there was only 1 or 2 people working. I waited 30 minutes in the drive thru and when I got to call box, the attendant said the store was closed. There were no signs. And McDonalds so so frugal, they turned off all the lights in the area and it became pitch black. I was trying to ask the worker what will happen to my purchase and how I will get a refund because there was no option to cancel the order. The worker did not care and told me to come back tomorrow. As the area was pitch black, I tripped over something and fell hard on the ground and injured myself. Now injured and bleeding and without dinner for my son.
Do not come here. Manager would not honor buy one get one. Would not even let you order from the kiosk with the app. Never experienced this in any McDonald’s. Terrible place of service.
Atmosphere: 1
Food: 1
Service: 1
Unfortunately this visit to this particular McDonald's was very awful and only because of the customer service it was really really sad and I'm not here to bash anybody or talk about them so I just wanted simply state that at this time I'm not reading my experience here five stars because I feel like they could do better the staff at this time is very very unprofessional!!
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
A place where you need a code to enter the rest room, should tell you something about the area. Wake up California, fix the basic fundamentals in your residents living culture.
Atmosphere: 3
Food: 3
Service: 3
Special order wasn't followed
Says open 24 hrs online AND their sign states open 24 hours at the store. However, no one came to the window although cars were parked there.
Update: I parked to the side again and they told 2 people to park in the same spot, and kept bringing out the food to the wrong cars anyway.
Do not eat here! The fries are unsalted, and the last 4 consecutive times I've come here, they've made me wait in a parking spot for an order of a single meal. They also did it for the car in front and behind me today, and I wrote and posted this review while waiting for my food. It's not fast, and it's barely food. Sucks because it's convenient, but... honestly, not much anymore. Also, an employee charged me for the wrong thing once, and it was really uncomfortable sitting there while the manager fixed their mistake and roasted the employee in front of me. Being just super mean. Maybe some customers would appreciate that, but...
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Fries
The staffs are professional and kind.
Atmosphere: 5
Food: 5
Service: 5
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