Just leaving honest feedback. This location isn’t consistent with iced caramel macchiatos and makes them shaken, while every other McDonald’s I go to makes them like the one in the attached photo from the Augustine Drive location.
I’ve gone in twice to mention it and wasn’t acknowledged or helped either time. Even a quick explanation or remake would’ve been appreciated.
Consistency and basic customer service would really help here.
Food: 1
Service: 1
Руслан Шевкаров
Caramel Frappe and the Deluxe chicken burger were just incredible.
Food: 5
Service: 5
Elyas Rasti
They make you pay for ice cream and then tell you the machine is broken
Atmosphere: 1
Food: 1
Service: 1
Jay Alexander
No playground
Atmosphere: 2
Robert Wu
Sometimes they forgot there is already a car at the pickup area one so two car try to parking the pick up area one and stock the entire drive through traffic
Atmosphere: 1
Food: 4
Service: 1
Xavier Soto
Do not go to this Mcdonalds if you like forcefully paying for an item you already paid for. Here’s what happened. I pull up to the drive thru and order just a measly oatmeal and large hot coffee. Nothing special. I pull up yo the first window to see a woman. I pay with my digital credit card. She offers a receipt but since its only 6 bucks I pass. That was a mistake due to the fact the second window guy and girl both try to lie to me that I didn’t pay even though I confirm the purchase on my mobile banking app. Now I will have to dispute the charge since it’s showing two charges. The whole reason why I’m upset is not due to 12 bucks. It’s the fact that employees lie, scam, or just dont know what theyre doing or asking for help (even listening to the customer when the customer clearly shows they’ve paid). It’s the principle of things that matters and if you’re reading this and need a reason to not go here. Think again. I highly wouldn’t recommend this place or their attention to detail. Do better.
Muthukrishnan Hariram
Nice place to have food and best price. Recently I've tried ice cream, which I didn't expect in the menu. Surprisingly it was good.
Atmosphere: 3
Food: 3
Service: 3
laura sanabria
Every time I come through the drive thru they tell me to park !!! Every time !!!
Amy K.
Store was closing 2 hours early with no signage or warning. I placed my order thru the app prior to having this knowledge and was able to go inside and retrieve it since it was prepaid (the drive-thru was blocked). The McCrispy was nice and fresh but the fries weren't so hot. Staff was kind under the circumstances.
Are you hiring rude, careless staff on purpose? Orders are always wrong and the service is awful. We’re done coming to this McDonald’s.
Atmosphere: 1
Food: 4
Service: 1
Eustacio Valencia
Wow beautiful sevice so thanks McDonald's
Atmosphere: 5
Food: 5
Service: 5
Shikhar Sharma
Worst mc Donald’s ever. Rude staff. Poor service. I ordered a spicy delux. There was nothing inside it. The guy named Ikra who could not even spell his name was all time rude.
MC Donalds: Please maintain minimum standard. Like really. I have beautiful childhood memories.
Food: 1
Service: 1
Yolanda
Ordered our food thru DoorDash. The food was cold and the filet of fish was dry and it smelt really bad. Tried calling McDonalds and they didn’t answer the phone. My boyfriend threw up 1/2 hour after eating and I feel sick to my stomach.
Tommy Ho
Drive thru says till 1am, and the app allowed me to order at 12am too. When I got to the store, there was absolutely no one. Is it fun to scam customers?
Open in holidays !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac
Just leaving honest feedback. This location isn’t consistent with iced caramel macchiatos and makes them shaken, while every other McDonald’s I go to makes them like the one in the attached photo from the Augustine Drive location.
I’ve gone in twice to mention it and wasn’t acknowledged or helped either time. Even a quick explanation or remake would’ve been appreciated.
Consistency and basic customer service would really help here.
Food: 1
Service: 1
Caramel Frappe and the Deluxe chicken burger were just incredible.
Food: 5
Service: 5
They make you pay for ice cream and then tell you the machine is broken
Atmosphere: 1
Food: 1
Service: 1
No playground
Atmosphere: 2
Sometimes they forgot there is already a car at the pickup area one so two car try to parking the pick up area one and stock the entire drive through traffic
Atmosphere: 1
Food: 4
Service: 1
Do not go to this Mcdonalds if you like forcefully paying for an item you already paid for. Here’s what happened. I pull up to the drive thru and order just a measly oatmeal and large hot coffee. Nothing special. I pull up yo the first window to see a woman. I pay with my digital credit card. She offers a receipt but since its only 6 bucks I pass. That was a mistake due to the fact the second window guy and girl both try to lie to me that I didn’t pay even though I confirm the purchase on my mobile banking app. Now I will have to dispute the charge since it’s showing two charges. The whole reason why I’m upset is not due to 12 bucks. It’s the fact that employees lie, scam, or just dont know what theyre doing or asking for help (even listening to the customer when the customer clearly shows they’ve paid). It’s the principle of things that matters and if you’re reading this and need a reason to not go here. Think again. I highly wouldn’t recommend this place or their attention to detail. Do better.
Nice place to have food and best price. Recently I've tried ice cream, which I didn't expect in the menu. Surprisingly it was good.
Atmosphere: 3
Food: 3
Service: 3
Every time I come through the drive thru they tell me to park !!! Every time !!!
Store was closing 2 hours early with no signage or warning. I placed my order thru the app prior to having this knowledge and was able to go inside and retrieve it since it was prepaid (the drive-thru was blocked). The McCrispy was nice and fresh but the fries weren't so hot. Staff was kind under the circumstances.
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Are you hiring rude, careless staff on purpose? Orders are always wrong and the service is awful. We’re done coming to this McDonald’s.
Atmosphere: 1
Food: 4
Service: 1
Wow beautiful sevice so thanks McDonald's
Atmosphere: 5
Food: 5
Service: 5
Worst mc Donald’s ever. Rude staff. Poor service.
I ordered a spicy delux. There was nothing inside it.
The guy named Ikra who could not even spell his name was all time rude.
MC Donalds: Please maintain minimum standard. Like really. I have beautiful childhood memories.
Food: 1
Service: 1
Ordered our food thru DoorDash. The food was cold and the filet of fish was dry and it smelt really bad. Tried calling McDonalds and they didn’t answer the phone. My boyfriend threw up 1/2 hour after eating and I feel sick to my stomach.
Drive thru says till 1am, and the app allowed me to order at 12am too. When I got to the store, there was absolutely no one. Is it fun to scam customers?
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