McDonald's

550 Lawrence Expy, Sunnyvale
(408) 733-2730

Recent Reviews

Simon Zh

I will never go to Macdonald again. Keeps cheating on me. I asked for double quarter pounder with cheese but they only gave me regular quarter. I found this only after I get home. I’m so disappointed. Are you guys just trying to make more profit by cheating your customers? Why!?

Atmosphere: 1

Food: 1

Service: 1

Leen Castro

I ordered through the app for pick up, which wasn’t a biggie. It is when I arrived , after being notified my order was ready that I had concerns and issues. I waited for nearly 7 minutes for my order to arrive at my vehicle. The condensation on my drink cup led me to believe my order was ready when I initially was notified. No big deal it’s just a drink, I let it go. Grabbed my food bag from the tray drove off. Got home, noticed one of my Big Mac’s from the shareable meals I ordered was missing, again I was gonna let this go, I had a 10 piece nugget I could eat still! But nope, I was wrong! The nuggets must’ve been cooked and reheated a minimum of 2x’s they were so dry and not edible. So I decided to call the store to inform them I had missing items, my nuggets were cooked more times than allowed but the phone rang and rang! I tried back several times to no avail. I even tried calling days later to the same ring and no pickup! what could’ve been easily resolved has added another poor review. Not that it matters to the establishment. And these are the people that are getting $20/hr the people that have increased the cost of a basic French fry to over $5! No appreciation to the paying customers keeping them with a job! These workers want livable wages but won’t serve an order correctly or give fresh edible food!

Food: 1

Service: 1

John C

Mixed feelings here. They missed a couple of boxes of nuggets (ordered 60 pieces, got 40). Drove back, door closed but good thing there's a customer inside who let us in. Talked to the shift manager and got us the missing orders.

Atmosphere: 4

Food: 4

Service: 4

K K

Not 24/7

Atmosphere: 1

Food: 1

Service: 1

J Singh

Good but some time too busy

Atmosphere: 5

Food: 5

Service: 5

krunal patel

Probably one of the worst customer service ever experienced from the lady in drive through.I come here pretty often, so wasn’t expecting this kind of behavior.

Grigoriy Dubyago

I don’t know any the bread is always hard and kings stale. The pickles were cold. Disappointing when you know how good it can be.

Atmosphere: 4

Food: 3

Service: 5

Willis McGinnis

It's McDonald'

Atmosphere: 5

Food: 5

Service: 5

Manny Vega

Food was fine, but it was impossible to get help from a person.

Atmosphere: 4

Food: 4

Service: 2

Ross Olson

Not 24Hrs. Lies

David Campbell

Took 20 mins for a meal to be brought out to me and I was the only one I. The drive thru.....as I wait in the online order area they told me to wait.....Ten cars get meals and drive off....even had another car park next to me and get their food and then they remembered me....Never Going back to this location.....better on on great America Pkwy next block over GO THERE!!

Atmosphere: 2

Food: 4

Service: 1

nevaeh

typically i have no issues at this mcdonald’s (they have the best ice cream) but today i found a hair in my

Food: 1

Service: 3

Khushbu

Always our go to place for getting ice-cream. Their consistency has been constant for ice-cream all this

Food: 4

Duupz Pizza

They say open 24hr but is not! 1:20 am they closed!

Atmosphere: 1

Food: 1

Service: 1

Ethan Cafferty

Tried mobile order and they never called my number. 15 minutes after ordering, I got tired of waiting and went to the counter to complain. They asked my number and then gave me my food. It had been ready for 10+ minutes and they never called my number, they just let the food get cold.

Atmosphere: 3

Food: 3

Service: 1

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