Went to a kid's birthday party that All American Softy was supposed to serve at, and even though the host has confirmed with this vendor just before the event, they never showed up. The host called All American Softy to see what is going on, and got a variety of different stories, like there was too much traffic, or their tire blew out, etc. Last I heard the host was arguing with the vendor over getting a refund for the deposit, which sounds like a ludicrous thing to need to do.
After looking at other recent reviews, it seems like others have similar stories. I wonder if this is even a legitimate business anymore, or if they stopped the service a long time ago and are still collecting money for orders.
Blake Mullins
We had an event with All American Softy booked out for over a week. I called the day of to confirm with the owner and he gives a ton of different reasons on why they’re not gonna be able to make it. He mentions cancer, can’t find our booking, gotta try to find one of his guys. Mind you, he has our deposit and our exact booking info. When talking to other soft serve companies, they said to stay away from All American Softy because they’re likely gonna flake out and turns out all of them were right. I tried to get our deposit back and the guy said he can’t refund our credit card but he’ll send us out a check. I advise folks do not book with this company cause they’re not gonna show up. Now I’ve got an entire community of kids upset because of this guy. Thanks All American Softy.
Nicholas Murchison
DO NOT USE ALL AMERICAN SOFTY FOR A FUNDRAISER!Our school used them in August 2023 as a fundraiser for a class council and they never provided the money raised to our class. They ducked calls from the students and were very rude about the whole situation. When the Class Council Staff Advisor contacted them, they claimed to have filed bankruptcy to avoid providing the money we were owed from the fundraiser. Unethical and Bad Business Practices.... Scamming High School students is not a good look for a business!
Boston Mazza
Mrsoftees is so good and the soft serve yum ?I love it but I can't find there ice cream truck ???
S M
Terrible
Greg Schatell
I came across this ice cream truck at Lake Balboa and it was the highlight of my day. The vanilla/chocolate swirl hit the absolute spot. Hope to see All American Softy back at the lake in the future!
Barbara Murphy
My family is moving across the country And my two little girls are leaving all their friends. I wanted a nice and easy ice cream truck to give my girls and their friends a nice goodbye. To my delight we had a WONDERFUL event that all the parents were raving about. Our driver was lovely and flexible and the owner, Micheal was so easy to work with. Thank you guys for making my little girls' last hurrah so very memorable!
The owner is a nightmare to deal with. He’s extremely unprofessional and rude. If I wasn’t dependent on him last minute for a party I would have canceled. My friend recently called to inquire about their services and she said the same thing. The guy keeps on ranting about how busy he is and then starts talking about his personal life. He’s so rude and condescending when you ask him questions. He didn’t deserve my money.
Nisreen Naja
The owner Michael is super rude!!!
Violet Barcena
Very rude customer service, not worth it
Aaron Collette
I work for this company....and let me tell ya, fresh soft serve ice cream just can't be beat!This is a real ice cream truck!No, there ain't no spongebob squarepants.....Tweety bird won't be found here.And ice cream sandwiches just don't make the cut?I'm talking Banana Splits!Shakes... Sundaes and Root Beer Floats!The real deal..... real GOOD deal
Academy Automotive 805
All American Softy Was a great hit with all of the students and residents surrounding our shop!! We will definitely be using them again next summer.
Went to a kid's birthday party that All American Softy was supposed to serve at, and even though the host has confirmed with this vendor just before the event, they never showed up. The host called All American Softy to see what is going on, and got a variety of different stories, like there was too much traffic, or their tire blew out, etc. Last I heard the host was arguing with the vendor over getting a refund for the deposit, which sounds like a ludicrous thing to need to do.
After looking at other recent reviews, it seems like others have similar stories. I wonder if this is even a legitimate business anymore, or if they stopped the service a long time ago and are still collecting money for orders.
We had an event with All American Softy booked out for over a week. I called the day of to confirm with the owner and he gives a ton of different reasons on why they’re not gonna be able to make it. He mentions cancer, can’t find our booking, gotta try to find one of his guys. Mind you, he has our deposit and our exact booking info. When talking to other soft serve companies, they said to stay away from All American Softy because they’re likely gonna flake out and turns out all of them were right. I tried to get our deposit back and the guy said he can’t refund our credit card but he’ll send us out a check. I advise folks do not book with this company cause they’re not gonna show up. Now I’ve got an entire community of kids upset because of this guy. Thanks All American Softy.
DO NOT USE ALL AMERICAN SOFTY FOR A FUNDRAISER!Our school used them in August 2023 as a fundraiser for a class council and they never provided the money raised to our class. They ducked calls from the students and were very rude about the whole situation. When the Class Council Staff Advisor contacted them, they claimed to have filed bankruptcy to avoid providing the money we were owed from the fundraiser. Unethical and Bad Business Practices.... Scamming High School students is not a good look for a business!
Mrsoftees is so good and the soft serve yum ?I love it but I can't find there ice cream truck ???
Terrible
I came across this ice cream truck at Lake Balboa and it was the highlight of my day. The vanilla/chocolate swirl hit the absolute spot. Hope to see All American Softy back at the lake in the future!
My family is moving across the country And my two little girls are leaving all their friends. I wanted a nice and easy ice cream truck to give my girls and their friends a nice goodbye. To my delight we had a WONDERFUL event that all the parents were raving about. Our driver was lovely and flexible and the owner, Micheal was so easy to work with. Thank you guys for making my little girls' last hurrah so very memorable!
awesome ice cream truck, and nicest guy too!
Tons of roaches in the truck.. gross
Tons of roaches in the truck.. gross
Restaurantji Recommends
The owner is a nightmare to deal with. He’s extremely unprofessional and rude. If I wasn’t dependent on him last minute for a party I would have canceled. My friend recently called to inquire about their services and she said the same thing. The guy keeps on ranting about how busy he is and then starts talking about his personal life. He’s so rude and condescending when you ask him questions. He didn’t deserve my money.
The owner Michael is super rude!!!
Very rude customer service, not worth it
I work for this company....and let me tell ya, fresh soft serve ice cream just can't be beat!This is a real ice cream truck!No, there ain't no spongebob squarepants.....Tweety bird won't be found here.And ice cream sandwiches just don't make the cut?I'm talking Banana Splits!Shakes... Sundaes and Root Beer Floats!The real deal..... real GOOD deal
All American Softy Was a great hit with all of the students and residents surrounding our shop!! We will definitely be using them again next summer.
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