El Pollo Loco
$ • Mexican, Fast Food, Chicken Shop
Hours:
40520 Winchester Rd, Temecula
(951) 296-3835
About El Pollo Loco
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El Pollo Loco Reviews
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The service was horrible. No cook chicken available. They were also out of other items. While waiting on our food they closed the drive-thru. Waited over an hour for order and was given cold food. My family and I were not going to eat food that was not at the correct temperature, we obtained our money back and went somewhere else to eat.
This location used to be my favorite place. Always friendly and usually fresher than any other. Today I visited there and noticed a small dog (cute fella) with its owner at a table. He was on the chair with his paws on the table. I asked the cashier about it and she went to speak with a manager. 15 min later, no one checked or did anything. I then went back as I was leaving and asked again and she says her manager Mario, said it was a service dog. This dog has no vest and should...read full review
Ratings
Menu
Hours
| Monday | 10AM - 11PM |
| Tuesday | 10AM - 11PM |
| Wednesday | 10AM - 11PM |
| Thursday | 10AM - 11PM |
| Friday | 10AM - 11PM |
| Saturday | 10AM - 11PM |
| Sunday | 10AM - 11PM |
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El Pollo Loco is a restaurant that serves a variety of Mexican-inspired dishes. The staff is known for being friendly, with some standout employees ensuring orders are accurate and even providing extra toppings. The food is delicious, with the crunchy chicken tacos and Original Pollo Bowl combo being popular choices. Many customers appreciate the healthier options available, and the restaurant is noted for using fresh ingredients. The dining environment is nice, large, and open, making it kid-friendly. Additionally, the restaurant has plenty of free parking and features large double doors for wheelchair accessibility. While the restaurant's bathroom is clean, some locations may have cleanliness issues, with dirty tables and floors. Recently, the location switched to touch screen ordering and payment; this change has resulted in less visible staff, which some customers noted. Despite these changes, the food remains popular and enjoyable.