This is the worst mcdonalds I have ever been to. I have lived here for 4 years and every time there are some accidents, either giving me less than I ordered, or closed without updating the app. When I get there the staff just told me they are closed without anything, no refunds,no solutions
Atmosphere: 1
Food: 1
Service: 1
kun He
The drive thru makes us wait in the parking lot for 30 minutes, and is always missing food. So bad!
Atmosphere: 1
Food: 1
Service: 1
Lucia Bartoli
Il always request extra crispy French fries & my McD (Temecula CA) always makes them perfectly.
Atmosphere: 4
Food: 5
Service: 5
Felix ItsMe
43 minutes for a iced coffee curbside pickup. Amazing service! Did your staff go to Colombia to collect coffee beans?
Service: 1
Joseph Stevens
I have no complaints at this location. Good experience everytime I take my son here!
Atmosphere: 5
Food: 5
Service: 5
lynn pugh
This was in Temecula, close to Pechanga. Chaotic nightmare. Not enough staff, wrong orders took about 20 minutes to get our order which was wrong; very willing to correct it but had to wait another 10 minutes.
Atmosphere: 1
Food: 1
Service: 1
Henry Crim
Marie and Ana were extremely accommodating hosts. Extremely pleasant experience. Also the tv inside had some cool stuff on.
Atmosphere: 5
Food: 5
Service: 5
Jeremy Noye
The service here is horrendous and the workers have absolutely no clue what's going on. Obviously the management here sucks and needs a major overhaul. The workers dont even know what's available on the menu. I left this place and went across the street and got what I wanted. Hopefully this location finally closes.
Atmosphere: 1
Food: 1
Service: 1
Ricky Joseph
Poor leadership = poor customer service. *** Avoid this place like the plague.*** 30-minute wait
Customer service is trash at this location. They had me waiting over 30 minutes for a breakfast deluxe. The manager got mad I was mad lol. I placed my order at 0502am and received my food at 0533am. Not cute to start arguing when I asked for my food. Then she stole my receipt so I won't make a complaint later. Had to ask the runner to go get it from her. Over all avoid this location at least in the early morning hours.
Atmosphere: 1
Food: 1
Service: 1
Greg Schaefer
McDonald's is getting worse. I hate their burgers with the exception of the Big Mac. The breakfast is much better. Service is mediocre as most of the employees seem as if they hate being at work. No friendliness.
Ordered 2 drinks, one being a large Coke and I get a large diet Coke. Diet Coke sucks. Pay attention, it's right there on the screen. From the app! No going back, don't live near this location.
Food: 1
Service: 1
Gabriel V
Ive been stuck in this drive thru for an eternity, send help. Update I checked. Ive been in the drive through line for 30 mintes and there were only 3 or 4 cars ahead of me.
Mikhail Proshin
Worst experience. Employees totally don’t know what they doing.
Atziry “Nallely” Meza
This McDonald’s can get relatively busy. Especially with all the businesses and being on a main road. So I get there is long wait times occasionally. However, when I am patient and conveniently use the app to speed things along - I can’t imagine how they are so frequently getting orders wrong. They are often items missing or the order is completely wrong, like it’s far from what I ordered, even when using the app. That’s is the main issue for the low rating. It happens so frequently that I know they are not doing anything to resolve the issue at this location. Other than that, the staff is often helpful or not rude. Just stressed from what I can tell. The food never tastes bad, it’s always warm.
Atmosphere: 2
Food: 2
Service: 2
Greg (Losi)
The food is good. It's average McDonald's nothing new. That's where it stops. They forget your food even with systems telling them what to do. Another order more forgotten stuff.
Interior is fine. They won't pay attention though if you need anything at all
This is the worst mcdonalds I have ever been to. I have lived here for 4 years and every time there are some accidents, either giving me less than I ordered, or closed without updating the app. When I get there the staff just told me they are closed without anything, no refunds,no solutions
Atmosphere: 1
Food: 1
Service: 1
The drive thru makes us wait in the parking lot for 30 minutes, and is always missing food. So bad!
Atmosphere: 1
Food: 1
Service: 1
Il always request extra crispy French fries & my McD (Temecula CA) always makes them perfectly.
Atmosphere: 4
Food: 5
Service: 5
43 minutes for a iced coffee curbside pickup. Amazing service! Did your staff go to Colombia to collect coffee beans?
Service: 1
I have no complaints at this location. Good experience everytime I take my son here!
Atmosphere: 5
Food: 5
Service: 5
This was in Temecula, close to Pechanga. Chaotic nightmare. Not enough staff, wrong orders took about 20 minutes to get our order which was wrong; very willing to correct it but had to wait another 10 minutes.
Atmosphere: 1
Food: 1
Service: 1
Marie and Ana were extremely accommodating hosts. Extremely pleasant experience. Also the tv inside had some cool stuff on.
Atmosphere: 5
Food: 5
Service: 5
The service here is horrendous and the workers have absolutely no clue what's going on. Obviously the management here sucks and needs a major overhaul. The workers dont even know what's available on the menu. I left this place and went across the street and got what I wanted. Hopefully this location finally closes.
Atmosphere: 1
Food: 1
Service: 1
Poor leadership = poor customer service.
*** Avoid this place like the plague.***
30-minute wait
Customer service is trash at this location. They had me waiting over 30 minutes for a breakfast deluxe. The manager got mad I was mad lol. I placed my order at 0502am and received my food at 0533am. Not cute to start arguing when I asked for my food. Then she stole my receipt so I won't make a complaint later. Had to ask the runner to go get it from her. Over all avoid this location at least in the early morning hours.
Atmosphere: 1
Food: 1
Service: 1
McDonald's is getting worse. I hate their burgers with the exception of the Big Mac. The breakfast is much better. Service is mediocre as most of the employees seem as if they hate being at work. No friendliness.
Atmosphere: 3
Food: 2
Service: 2
Restaurantji Recommends
Ordered 2 drinks, one being a large Coke and I get a large diet Coke. Diet Coke sucks. Pay attention, it's right there on the screen. From the app! No going back, don't live near this location.
Food: 1
Service: 1
Ive been stuck in this drive thru for an eternity, send help.
Update
I checked. Ive been in the drive through line for 30 mintes and there were only 3 or 4 cars ahead of me.
Worst experience. Employees totally don’t know what they doing.
This McDonald’s can get relatively busy. Especially with all the businesses and being on a main road. So I get there is long wait times occasionally. However, when I am patient and conveniently use the app to speed things along - I can’t imagine how they are so frequently getting orders wrong. They are often items missing or the order is completely wrong, like it’s far from what I ordered, even when using the app. That’s is the main issue for the low rating. It happens so frequently that I know they are not doing anything to resolve the issue at this location. Other than that, the staff is often helpful or not rude. Just stressed from what I can tell. The food never tastes bad, it’s always warm.
Atmosphere: 2
Food: 2
Service: 2
The food is good. It's average McDonald's nothing new. That's where it stops. They forget your food even with systems telling them what to do. Another order more forgotten stuff.
Interior is fine. They won't pay attention though if you need anything at all
Atmosphere: 3
Food: 3
Service: 1
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