Went to Surf City Squeeze today cause I love their smoothies but was disappointed that no one was there. I thought the lady might have been in the restroom or something then I looked over to see her sitting in the food court and chatting with a friend for several minutes. I politely waited and I know she and her friend saw me cause they were sitting near the surf city booth and she continued her convo. Really bad service! Also there has been numerous occasions where I stop by and no one is there. Sucks cause I like their smoothies but the customer service is terrible. Do they have special hours or something?
Vince
Very poor customer service. They were very rude.
K A.
Smoothies are great here! Their smoothie mix, which is a soy-based yogurt, is one of a kind...it's what makes the smoothie! You can pretty much create anything you want as long as they have the ingredients (fruits/veggies). They have supplements too! Their menu consists of smoothies, chillers, boba teas, and lemonades. Servers are really nice and accommodating. I was in the mall a few minutes before it opened, and the lady behind the counter still took my order. Would definitely go back!
Skyla S.
Closed over an HOUR early. Fix your hours so people don't go way out of there way for a smoothie like I did wasting gas time and money. Not to mention it's false advertisement.
Jon P.
Ordered a strawberry banana. The employees are super friendly and quick service. I'll definitely go back. Excellent for a small place inside of the mall. Glad I tried it
Rexie S.
I usually always get the strawberry banana smoothie. The service was friendly. They don't have an option to tip if you pay with a card. Make sure you tip with cash.
Michelle Ng
We heard from several friends that their nostalgic/favorite spot at the mall was Surf City Squeeze, so when we took a day trip up to Temecula, we decided to try it out for ourselves.- PARKING -Surf City Squeeze is located inside of the mall - if you go to the Round1 entrance, it will be one of the self standing booths right outside the mall exit.- SERVICE/ENVIRONMENT -One window for ordering, another for pick-up. Prices are a bit high for what you get. They made the smoothies fairly quickly - maybe too quickly and didn't do quality control...- DRINKS -Strawberry Banana: First sip, and we got ice bits. Second sip, still more ice bits. Throughout the entire drink, at least until it melted more, there was always some bits of ice that weren't blended completely. I felt like the flavor was pretty basic, nothing special or worthy of the hype our friends gave. I also feel like other smoothie/juice shops offer more combinations and ingreidents that end up being cheaper than Surf City Squeeze.- OVERALL -Maybe we just came on a bad day when they were rushing the drinks. The ice bits couldn't be ignored since they made us chew the smoothie instead of drinking it.
Michelle N.
We heard from several friends that their nostalgic/favorite spot at the mall was Surf City Squeeze, so when we took a day trip up to Temecula, we decided to try it out for ourselves.- PARKING -Surf City Squeeze is located inside of the mall - if you go to the Round1 entrance, it will be one of the self standing booths right outside the mall exit.- SERVICE/ENVIRONMENT -One window for ordering, another for pick-up. Prices are a bit high for what you get. They made the smoothies fairly quickly - maybe too quickly and didn't do quality control...- DRINKS -Strawberry Banana: First sip, and we got ice bits. Second sip, still more ice bits. Throughout the entire drink, at least until it melted more, there was always some bits of ice that weren't blended completely. I felt like the flavor was pretty basic, nothing special or worthy of the hype our friends gave. I also feel like other smoothie/juice shops offer more combinations and ingreidents that end up being cheaper than Surf City Squeeze.- OVERALL -Maybe we just came on a bad day when they were rushing the drinks. The ice bits couldn't be ignored since they made us chew the smoothie instead of drinking it.
Jessica G
Got food poisoning Immediately after having smoothie both my husband and I got coconut smoothies and got sick to our stomach
Melanie G.
Was told a small was 5.70 but was charged 6.70? Over priced for a small maybe the lady gave herself an automatic tip? Disappointing I love the smoothies here too she was also on the phone the whole time which is kind of rude
The african American gentleman did a great job !!! I ordered the raspberry lemonade, it wass deliciousssss!!!! Thank you
Rob H.
I am so disappointed in this establishment! When I first tried Surf City Squeeze, it was fantastic and I would come here often. But over the years it has been absolutely horrible. They have been watering down the smoothies to the point where there is no flavor anymore and is all ice. They used to put way more of the liquid product that gives it it's special flavor and also gives it a smoother texture. I was at the mall yesterday and thought that just maybe it would be back to the original, but no luck, it was so bland I couldn't finish it. It is not a cheap drink so the least they could do is make it like they used to. I wonder if a franchisee has to follow the established franchise ratio. The one in Escondido is where I first tasted these and they are still making them the same way. To me they are cheating the customer big time!
Katie Carter
This place has really gone down hill. Smoothies are never blended all the way so there’s big ice chunks, and they’re very watered down with little to no flavor.
Leila Sanobari
WHILE the lady was making my order she got on her cellphone, proceeded to make a phone call while it was blending, then stood there and finished her phone call all while the smoothie was already done. So we had to wait for her to finish her phone call to get our drink that was done. Very unprofessional and not cleanly. Smoothie was also terrible. It tasted like milk and ice blended together.
Garie Pamintuan
This particular location was quite stout. Good service and good squeezing.
Went to Surf City Squeeze today cause I love their smoothies but was disappointed that no one was there. I thought the lady might have been in the restroom or something then I looked over to see her sitting in the food court and chatting with a friend for several minutes. I politely waited and I know she and her friend saw me cause they were sitting near the surf city booth and she continued her convo. Really bad service! Also there has been numerous occasions where I stop by and no one is there. Sucks cause I like their smoothies but the customer service is terrible. Do they have special hours or something?
Very poor customer service. They were very rude.
Smoothies are great here! Their smoothie mix, which is a soy-based yogurt, is one of a kind...it's what makes the smoothie! You can pretty much create anything you want as long as they have the ingredients (fruits/veggies). They have supplements too! Their menu consists of smoothies, chillers, boba teas, and lemonades. Servers are really nice and accommodating. I was in the mall a few minutes before it opened, and the lady behind the counter still took my order. Would definitely go back!
Closed over an HOUR early. Fix your hours so people don't go way out of there way for a smoothie like I did wasting gas time and money. Not to mention it's false advertisement.
Ordered a strawberry banana. The employees are super friendly and quick service. I'll definitely go back. Excellent for a small place inside of the mall. Glad I tried it
I usually always get the strawberry banana smoothie. The service was friendly. They don't have an option to tip if you pay with a card. Make sure you tip with cash.
We heard from several friends that their nostalgic/favorite spot at the mall was Surf City Squeeze, so when we took a day trip up to Temecula, we decided to try it out for ourselves.- PARKING -Surf City Squeeze is located inside of the mall - if you go to the Round1 entrance, it will be one of the self standing booths right outside the mall exit.- SERVICE/ENVIRONMENT -One window for ordering, another for pick-up. Prices are a bit high for what you get. They made the smoothies fairly quickly - maybe too quickly and didn't do quality control...- DRINKS -Strawberry Banana: First sip, and we got ice bits. Second sip, still more ice bits. Throughout the entire drink, at least until it melted more, there was always some bits of ice that weren't blended completely. I felt like the flavor was pretty basic, nothing special or worthy of the hype our friends gave. I also feel like other smoothie/juice shops offer more combinations and ingreidents that end up being cheaper than Surf City Squeeze.- OVERALL -Maybe we just came on a bad day when they were rushing the drinks. The ice bits couldn't be ignored since they made us chew the smoothie instead of drinking it.
We heard from several friends that their nostalgic/favorite spot at the mall was Surf City Squeeze, so when we took a day trip up to Temecula, we decided to try it out for ourselves.- PARKING -Surf City Squeeze is located inside of the mall - if you go to the Round1 entrance, it will be one of the self standing booths right outside the mall exit.- SERVICE/ENVIRONMENT -One window for ordering, another for pick-up. Prices are a bit high for what you get. They made the smoothies fairly quickly - maybe too quickly and didn't do quality control...- DRINKS -Strawberry Banana: First sip, and we got ice bits. Second sip, still more ice bits. Throughout the entire drink, at least until it melted more, there was always some bits of ice that weren't blended completely. I felt like the flavor was pretty basic, nothing special or worthy of the hype our friends gave. I also feel like other smoothie/juice shops offer more combinations and ingreidents that end up being cheaper than Surf City Squeeze.- OVERALL -Maybe we just came on a bad day when they were rushing the drinks. The ice bits couldn't be ignored since they made us chew the smoothie instead of drinking it.
Got food poisoning Immediately after having smoothie both my husband and I got coconut smoothies and got sick to our stomach
Was told a small was 5.70 but was charged 6.70? Over priced for a small maybe the lady gave herself an automatic tip? Disappointing I love the smoothies here too she was also on the phone the whole time which is kind of rude
Restaurantji Recommends
The african American gentleman did a great job !!! I ordered the raspberry lemonade, it wass deliciousssss!!!! Thank you
I am so disappointed in this establishment! When I first tried Surf City Squeeze, it was fantastic and I would come here often. But over the years it has been absolutely horrible. They have been watering down the smoothies to the point where there is no flavor anymore and is all ice. They used to put way more of the liquid product that gives it it's special flavor and also gives it a smoother texture. I was at the mall yesterday and thought that just maybe it would be back to the original, but no luck, it was so bland I couldn't finish it. It is not a cheap drink so the least they could do is make it like they used to. I wonder if a franchisee has to follow the established franchise ratio. The one in Escondido is where I first tasted these and they are still making them the same way. To me they are cheating the customer big time!
This place has really gone down hill. Smoothies are never blended all the way so there’s big ice chunks, and they’re very watered down with little to no flavor.
WHILE the lady was making my order she got on her cellphone, proceeded to make a phone call while it was blending, then stood there and finished her phone call all while the smoothie was already done. So we had to wait for her to finish her phone call to get our drink that was done. Very unprofessional and not cleanly. Smoothie was also terrible. It tasted like milk and ice blended together.
This particular location was quite stout. Good service and good squeezing.