Baskin Robbins in Thousand Oaks

“We ordered an ice cream cake online the day before as a last minute request by the birthday boy. The cake was completed accurately and in a timely manner. The gentleman at the counter also gave be instructions on serving the ice cream cake.“

“Had a great experience at this Baskin Robbins. The service was genuinely friendly and welcoming from the moment I walked in. The staff took their time, answered questions patiently, and made the whole visit feel relaxed and pleasant rather than rushed.

The store itself is clean, bright, and inviting, which makes it a nice place to stop in, whether you’re picking up something quickly or spending a bit more time deciding. You can tell they care about creating a comfortable atmosphere for customers.

A special mention for their ice cream cakes as they are really well made. The presentation is neat and professional, and the quality shows in both the look and the taste. It’s clear these cakes are put together with attention to detail, making them a great option for birthdays or celebrations.

Overall, excellent service, a welcoming store, and high-quality ice cream cakes. Definitely a place I’d be happy to visit again.“

“The level of customer service I received from this location was beyond superb! The team did an exceptional job communicating and taking care of by needs. Furthermore, the cake was a huge hit and everyone loved it! Special shout out to Sean and Celeste (apologies, if I spelled your names wrong). These two individuals were super welcoming and kind upon my arrival. I would highly recommend this location for your ice cream cake needs. Thank you all so much for providing a truly phenomenal experience! ❤️🙏🧁“