Rolling your eyes at a customer because they asked for salsa isn't the best customer service response. Food was OK, chicken was dry and scarce in my Pollo bowl.
Food: 2
Service: 1
Fred Sadr
Bad serves ,bad customer care.......
Atmosphere: 1
Food: 1
Service: 1
Bigmoney Munoz
Good food : Very Bad Service. Employees there seem not to like the job there . I ordered to go and the guy gave a plastic bag to carry my 4 drinks . Very nasty environment.
Atmosphere: 1
Food: 5
Service: 1
eric
El pollo loco is great food. Fresh and simple. Restrooms are almost always clean. There's always an open table to sit if your eating there .
Atmosphere: 3
Food: 5
Service: 4
A Lavin
Avoid this location. It serves nothing but, dried out chicken. It’s unfortunate because it’s the closest location to my home but, the worst. I’ve given them plenty of chances and every time it’s the same.
Erik Hernandez
Evening perfecto
Robert Johnston
Haven't been in a year. Never again. Spent $25 on some leaky thing called a chicken quessidlla and a double chicken bowl. Everything but chicken in quessidlla and maybe 6 small pieces of dry chicken in the bowl of slop. I have never posted a.review for any eatery but couldn't let this pass. Gross. I feel violated...
Brandon Bairian
Over 20 for a chicken?!?! 1 chicken . You r out of your GD mind. Nope no ,way keep it.
Arleth Juarez
Today I went to buy a twelve-piece combo and the cashier looked very upset and stressed, there was a man before me who was treating him very arrogant, Then I passed by and ordered, but he is not nice at all in his answers, I had to wait for my order and I realized that this is how he treated all people, the truth is not pleasant that stressed people attend you, one expects that they are friendly and answer you with kindness and a pleasant customer service
Worst Pollo Loco ever been to. Teenage girl at the drive through was rude. Got food poisoning from latest visit.
Dr. Maryam D. Far
Great for a quick bite. Consistent
Zuni O
Bad service! Very dry and burned chicken! No napkins in order! They really do have bad attitudes here!! Plus prices are over a dollar higher here! Never again!
Atmosphere: 1
Food: 1
Service: 1
Kevin Taylor
App offered special then wouldn't let me order. Not user error. Tried to contact Corp about issue and only offers a way to contact about an order. App deleted
anthony pennucci
Great place for lunch. Good combos, fair pricing, and I've never had a bone in any of my chicken.
The family meal is the best deal in town!
Atmosphere: 5
Food: 5
Service: 5
Rolling your eyes at a customer because they asked for salsa isn't the best customer service response. Food was OK, chicken was dry and scarce in my Pollo bowl.
Food: 2
Service: 1
Bad serves ,bad customer care.......
Atmosphere: 1
Food: 1
Service: 1
Good food : Very Bad Service. Employees there seem not to like the job there . I ordered to go and the guy gave a plastic bag to carry my 4 drinks . Very nasty environment.
Atmosphere: 1
Food: 5
Service: 1
El pollo loco is great food. Fresh and simple. Restrooms are almost always clean. There's always an open table to sit if your eating there .
Atmosphere: 3
Food: 5
Service: 4
Avoid this location. It serves nothing but, dried out chicken. It’s unfortunate because it’s the closest location to my home but, the worst. I’ve given them plenty of chances and every time it’s the same.
Evening perfecto
Haven't been in a year. Never again. Spent $25 on some leaky thing called a chicken quessidlla and a double chicken bowl. Everything but chicken in quessidlla and maybe 6 small pieces of dry chicken in the bowl of slop. I have never posted a.review for any eatery but couldn't let this pass. Gross. I feel violated...
Over 20 for a chicken?!?! 1 chicken . You r out of your GD mind. Nope no ,way keep it.
Today I went to buy a twelve-piece combo and the cashier looked very upset and stressed, there was a man before me who was treating him very arrogant, Then I passed by and ordered, but he is not nice at all in his answers, I had to wait for my order and I realized that this is how he treated all people, the truth is not pleasant that stressed people attend you, one expects that they are friendly and answer you with kindness and a pleasant customer service
Restaurantji Recommends
Worst Pollo Loco ever been to. Teenage girl at the drive through was rude. Got food poisoning from latest visit.
Great for a quick bite. Consistent
Bad service! Very dry and burned chicken! No napkins in order! They really do have bad attitudes here!! Plus prices are over a dollar higher here! Never again!
Atmosphere: 1
Food: 1
Service: 1
App offered special then wouldn't let me order. Not user error. Tried to contact Corp about issue and only offers a way to contact about an order. App deleted
Great place for lunch. Good combos, fair pricing, and I've never had a bone in any of my chicken.
Atmosphere: 4
Food: 4
Service: 3
Loading...