Starbucks
$ • Coffee Shops
Hours:
540 N Ventu Park Rd, Thousand Oaks
(805) 499-2581
About Starbucks
Customers' Favorites
Starbucks Reviews
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Starbucks,
They have the worst customer service, trying to buy egift cards and they keep failing filed 3 complaints and no reply, tried to chat waste of time they don't answer you, tried calling another waste of time, get people if you can figure out how to get a person that cant speak English all they want to do is transfer you back to the auto directory
Never get to anyone who can actually discuss issue
Will stop trying and send our children regular gift cards....read full review
Ratings
Hours
| Monday | 4:30AM - 9:30PM |
| Tuesday | 4:30AM - 9:30PM |
| Wednesday | 4AM - 9PM |
| Thursday | 4:30AM - 9:30PM |
| Friday | 4:30AM - 9:30PM |
| Saturday | 4:30AM - 9:30PM |
| Sunday | 4:30AM - 9:30PM |
People in Thousand Oaks Also Viewed
Starbucks is a busy location known for its friendly staff and amazing coffee. Many customers consider it a home away from home, appreciating the extra effort put forth by the staff to ensure a great experience. The atmosphere is often described as having good vibes, especially when certain team members, like Megan, are working. However, there have been some inconsistencies in service efficiency. Parking can be congested due to the layout, and customers have mentioned the need for clearer communication about temporary changes in hours and better stocking of condiments.
Long wait times in the drive-thru remain a common issue, often attributed to a lack of team members. While most staff are accommodating and professional, there have been a few reports of rudeness from some employees, which has affected customer experiences. Despite these challenges, many customers return regularly, valuing the friendly interactions and positive energy from the staff. Suggestions have been made to hire more team members to improve service and customer satisfaction.