The worst burger king store ever. Terrible customer service, serving incorrect food, store is dirty, etc. I’ve requested to change the recipe inside the burger and got the receipt, but the burger hasn’t been made what I’ve requested. All employees need to be changed.
Atmosphere: 1
Food: 1
Service: 1
Nia Roberson
I ordered food in the drive thru. I had 3 kids with me and they only gave me 2 free kids cones for my meal. How is that fair to the third kid? They made it such an issue. Worst customer service I’ve ever experienced. And my son was very upset and sad to not get an ice cream cone. My order applied to the kids free cone promo.
Service: 1
Hermosa Fields
For the amount of time it took to place the order and receive my order, one would expect everything to be fresh, or at best high temperature. It was neither, sadly the double whopper was luke warm and the top bun was very stale, the lettuce was withered and had been sitting out for some time, same with the original chicken sandwich, though that was served hot, the lettuce was yuck. My Akita wouldn't eat the beef part of the burger, which is a huge red flag, they say dogs can smell harmful bacteria, so the whopper went in the trash bin, we are never going back. The interior is sad and hasn't been revamped, probably since th 1980's? My overall opinion? Yuck Yuck Yuck
Atmosphere: 2
Food: 2
Service: 3
Jonathan Richmond
The burger and fries were good, could have been a little hotter, still tasty. The place was mostly clean. I think it just needs a good deep cleaning. Overall a good place to have lunch.
Atmosphere: 4
Food: 4
Service: 5
Liz T.
The food at this location is always consistent, staff is nice and they never forget the napkins and condiments. The crunchy tacos are pretty good but we're a bit greasy this last time. The burgers are never dry and have plenty of veggies.
Atmosphere: 3
Food: 4
Service: 5
Michelle Bravo
Quick and clean my food was nice and hot.
Atmosphere: 5
Food: 3
Service: 5
Mary
Fast and friendly service the moment you walk in the whole place is clean they still got old soda machines so you won’t really have much to choose from but something about the older soda machines hit more with that taste I had my double whopper combo and was made fresh and the fries very comfortable place to dine in with clean restrooms as well
Whoever was working the drive thru on December 19th, 2024 at 2:10 PM was rude. Handed my bag with force which caused it to rip and didn't even offer to re-bag it. Just closed the window on me.
Atmosphere: 3
Food: 3
Service: 1
James Marshall
Good food. Perfect service.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Onion Rings
Jim Egan
Good burger
Atmosphere: 2
Food: 4
Service: 4
Brooke Braun
The speed of service is very slow.
Atmosphere: 1
Food: 1
Service: 1
Ramiro Briseno
They recently launched the $5 meal comes with everything for you or your kids and doesn’t cost a a leg or if you are in the go get 2 sandwich for $5 promo at least way better than the 2 yellow arch franchise
The worst burger king store ever. Terrible customer service, serving incorrect food, store is dirty, etc. I’ve requested to change the recipe inside the burger and got the receipt, but the burger hasn’t been made what I’ve requested. All employees need to be changed.
Atmosphere: 1
Food: 1
Service: 1
I ordered food in the drive thru. I had 3 kids with me and they only gave me 2 free kids cones for my meal. How is that fair to the third kid? They made it such an issue. Worst customer service I’ve ever experienced. And my son was very upset and sad to not get an ice cream cone. My order applied to the kids free cone promo.
Service: 1
For the amount of time it took to place the order and receive my order, one would expect everything to be fresh, or at best high temperature. It was neither, sadly the double whopper was luke warm and the top bun was very stale, the lettuce was withered and had been sitting out for some time, same with the original chicken sandwich, though that was served hot, the lettuce was yuck. My Akita wouldn't eat the beef part of the burger, which is a huge red flag, they say dogs can smell harmful bacteria, so the whopper went in the trash bin, we are never going back. The interior is sad and hasn't been revamped, probably since th 1980's? My overall opinion? Yuck Yuck Yuck
Atmosphere: 2
Food: 2
Service: 3
The burger and fries were good, could have been a little hotter, still tasty. The place was mostly clean. I think it just needs a good deep cleaning. Overall a good place to have lunch.
Atmosphere: 4
Food: 4
Service: 5
The food at this location is always consistent, staff is nice and they never forget the napkins and condiments. The crunchy tacos are pretty good but we're a bit greasy this last time. The burgers are never dry and have plenty of veggies.
Atmosphere: 3
Food: 4
Service: 5
Quick and clean my food was nice and hot.
Atmosphere: 5
Food: 3
Service: 5
Fast and friendly service the moment you walk in the whole place is clean they still got old soda machines so you won’t really have much to choose from but something about the older soda machines hit more with that taste I had my double whopper combo and was made fresh and the fries very comfortable place to dine in with clean restrooms as well
Atmosphere: 5
Food: 5
Service: 5
Just a regular fast food restaurant
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Onion Rings
DOUBLE WHOPPER WITH CHEESE IS FIRE!!!
Atmosphere: 4
Food: 4
Service: 4
Always fire & friendly
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Whoever was working the drive thru on December 19th, 2024 at 2:10 PM was rude. Handed my bag with force which caused it to rip and didn't even offer to re-bag it. Just closed the window on me.
Atmosphere: 3
Food: 3
Service: 1
Good food. Perfect service.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Onion Rings
Good burger
Atmosphere: 2
Food: 4
Service: 4
The speed of service is very slow.
Atmosphere: 1
Food: 1
Service: 1
They recently launched the $5 meal comes with everything for you or your kids and doesn’t cost a a leg or if you are in the go get 2 sandwich for $5 promo at least way better than the 2 yellow arch franchise
Atmosphere: 4
Food: 4
Service: 4
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