“Great Burgers and an Awesome Crew Member
My go-to, fast food burgers have been at Carl’s for years because they taste great. Although they are also consistently prepared well at other Carl’s stores I’ve been to, what makes this one special at 24010 Hawthorne Boulevard is an employee named Maria.
She is there on Saturdays when I often take my mom for our burger fix. Besides moving quickly and being efficient, she’s always very friendly. Plus, she remembers our preferences from previous visits. For example, when I order a single drink, she always hands me two straws, knowing my mom and I will share it.
I was especially impressed with her one day when their computer system for the registers went down. When I pulled into the drive-thru to order, she said through the speaker that they could not give any receipts and asked if that was okay. I said sure, and she took my order. When I pulled up to the window to pay and get my food, she had already used a calculator to total my order manually. This gal kept the store open and kept taking orders even as the company computer system was down! Wow! This kind of dedication is rare, and she should be commended by someone at the Carl’s corporate level for all she does. From me as a customer… Thank you, Maria!“
“It's nice and clean. Food was great, peaceful and quiet no issues except for the waiting time. There was only 3 guys of us in there that time we all waited was at least 25 minutes each!. I'm no genius, but I don't think it takes 15-20 minutes to make a burger... Mind YOU!, we all coincidentally ordered the same burger combo... Go figure.“
“Brother Daniel
Was such a helpful respectful polite individual with very welcoming attitude and attention to detail .
He was very happy to serve me and had a humble yet eager to serve demeanor great atmosphere and clean environment.
I give the location a ten 10 star rating it was very clean in the restaurant ,and the food was quick fresh made to order ..
I believe Daniel deserves a raise and a promotion.“
“I had such a great experience at this Carl’s Jr! Manuela went above and beyond with her service—she was friendly, fast, and made me feel truly welcome. You don’t always get that kind of warm, genuine customer service at a fast-food spot, but she really stood out. My order was fresh, accurate, and came out super quick. Manuela made the visit so much better with her positive attitude and professionalism. Thank you, Manuela, for turning a simple meal into an awesome experience!“
“Loved it my food was warm was done fast clara was at the window she was very helpful and nice she helped me with learning how to use my app since i didnt know what i had to show her to earn points she was very helpful nice and patient with me loved the customer service come to the carls jr totally recommend and they are open 24/7 also the fries were super fresh“
“Great service all the workers are nice and everything came out fast. Totally recommend the frozen lemonade so good if you love sour you need to try the blue one but the strawberry one is also pretty good just be careful with brain freezes the queso is nice but my favorite is the western bacon“