Carl's Jr in Los Angeles

“Very very great customer service, specifically Liliana, who took my order was extremely kind, patient, & has amazing customer service etiquette & deserves a raise & all the praise. That is what amazing customer service is & I appreciate her displaying it.“

“Walking into this location feels entirely different from your typical fast food experience. The team here treats every customer with genuine care, executing high volume service with remarkable speed and precision without ever making you feel rushed. My order was completely custom and piping hot, freshly made, perfectly seasoned, and delivered with a smile that genuinely brightened my day. Even during the lunch rush, the staff operates like a well oiled machine, keeping the dining area spotless and greeting regulars by name. If you are looking for fast food done right, this spot sets the gold standard. Absolute perfection from start to finish!“

“Came into this restaurant expecting it to be like any other one but it was actually well maintained inside no trash on the ground.I had ordered myself a double western meal and to my delight it was really overrall good i will definitely come back“

“Carl’s Jr. exceeded my expectations with its delicious food and clean environment. Patricia, the manager, was incredibly friendly and made the experience even better by ensuring every customer felt welcomed and taken care of. Highly recommend going when manager Patricia is working !!

Vegetarian options: lettuce wrap burger“

“Yeah man Carl's Juniors always good can't go wrong with it the homie davian High School customer service if anything goes wrong he'll take care of you fix it no problems hell yeah I recommend this Carl's Jr me personally I like the Avocado Burger or the famous star“

“What a wonderful surprise a very good location.
Believe me even though under same brand some are not nearly this good.

Selena C. was cleaning dinning room, greeted me and rang me up while answering questions on rewards!
What a great employee!
Selena C. definitely deserves recognition: reward/raise!
No I don’t know her or anyone at this location.

Yet I know good employees while by owning my own businesses and working restaurants and fast food!

Good order fresh tasty zucchini. See pics!“

“Was in LA for a few days from OR and stopped in on our way to our hotel for a quick bite. Was totally impressed with the professionalism, quality of food (for fast food) and the super welcoming and inviting staff. Now a few days later, we’re heading back to OR and stopped in before our flight and experienced the same as when first visited. I don’t know if it’s something in the water at this location but these guys are doing it right! If you’re hungry and looking for some great, quick food, make a plan to stop off at the W. Century location and they’ll definitely take care of you!“

“We just went to the drive thru so I cant really comment on the seating area but the employees at both windows (where you pay and where you get your food) were both very friendly. I had the chicken tenders and my son had the chicken stars and both were excellent.“

“Astela the new manager has improved customer service relations with all the customers
O live in the neighborhood and come to carls jr quite a bit and always had a problem with the old manager Josephine for a long time and now I feel very happy with the new change she iv happy to great the customer as they come in and always there to help you with everything and very polite and always has a great attitude about working at your company“

“I love the fact that Carl's Jr has start taking EBT food program that's the main reason why I love it here they have good food nice big size burgers if you purchase the regular price burgers Don't purchase from their discounted menu because typically that's like kids size food so unless you're very small eater I would select the bigger burgers but it is kind of pricey for that burger specials ranging from like 15 plus dollars and up that is why I gave it a four star I know times has changed food is more expensive but still that's a bit much for a burger fries and a soda however my husband love their food so I will rate the food as a five-star and the service is pretty good as well atmosphere I haven't had any issues so I ready to four“

“Marisol is an awesome employee! I actually work next door to her restaurant! She's always smiling and has a great attitude! She always makes sure that my order is correct and prepared as promptly as possible! Being in a busy airport environment is really tough to manage and keep clean, but the staff does their very best to so!“

“Came to order a late night snack and the young man at the window was extremely polite and nice. Glad to have a great worker attending me, wish I would have asked for his name. But whoever was working the window 10:30pm-ish 5/18/26, thank you!!“

“First of all, thank you Carls for bringing me to heaven. This burger is unbelievably tasty and has superpowers. If I could I would eat this burger every day. I am writing this review in regard of my gratitude that I hold towards this burger and if I get to choose one meal for the rest of my life I would always choose you Cali XL. Greetings and thank you for reading my deeply thoughtful comment.
PS: I love all the burgers in the same way #burgerlivesmatter“

“I clearly checked before ordering and confirmed that the combo meal included a medium-sized drink, but they gave me the smallest size. When I asked about it, they said they gave me the small size because I ordered lemonade. The service was incredibly unfriendly, almost to the point of yelling. It's pathetic that they provide such terrible service.“

“We ate well. The burgers are good and tasty the fries fine but also good.\nWe took the cheapest burgers in "Double" version. The simple must be really small... A double is spotless.\nThe drinks are unlimited and accessible. Don't forget to ask for the sauces and the code to go to the bathroom. \nHowever, the music is so loud that we don’t hang out because we have to speak too loudly. It's pretty painful after a while. We think this is the goal so that customers do not settle too long 🤭“

“Great food great service, burger was on point out together and fries where fried right, this place is clean and quiet considering it has a lot of traffic and in busy area with all kinds of people, the new young employees is great and the other lady i think Maria had her back with even greater service“

“These guys work hard.They definitely tend to prioritize the drive-through than the walk-ins.Maybe a little team building exercises for the morale would be good, from visible experience. Besides that the cooks on point. Same old bomb Carl's jr!“

“I was drunk and on foot, it was 11:15pm. I called them and they said if I ordered on the app I could walk up and get my order at the drive thru window cause the inside was closed. I did just that, the food was out fresh and super fast.

This is the type of establishment you want when you’re off your ass at almost midnight.

10/10“

“Guys, I was there today around 4pm. I must say, this team knocked it outta the park. Speed, smiley and warm service and the food is the industries charbroiled golden standard. Thank you Very much for everyone bringing their A game. The food taste better when it's cooked with love.“