Russia at El Pollo Loco is absolutely amazing! She is friendly, attentive, and goes above and beyond to make every visit a great experience. Her positive energy and excellent customer service truly stand out. The restaurant feels welcoming thanks to her warm attitude and professionalism. Highly recommend asking for her when you visit — she makes the meal that much better!
Atmosphere: 5
Food: 5
Service: 5
Martha Barbosa
Great tasting food for you to enjoy and your wallet too.
Atmosphere: 5
Food: 5
Service: 5
Michael Rodriguez
Great staff, great food. They were busy but moving people. Friendly and competent. Seems rare in food service today. Food was hot and good. Thanks
Atmosphere: 5
Food: 5
Service: 5
josh peterson
Food was good.i think it has improved over the years I used to hate else but like it now.
maryury gomez
Excellent services.
Mr Jerome Augustine Auzout
Vegetarian options: Request
Dietary restrictions: Made low sodium and have sugar free drinks. Grilled. Not fried.
Parking: Free available and handicap parking
Kid-friendliness: Unfortunately, it is kid friendly..
Wheelchair accessibility: Yes.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken and Avocado Salad, 3 PC Chicken Combo, Lettuce Taco Plate, Cobb Salad, Taco Salad, Chips, Guacamole, Classic Chicken Burrito, Burrito, Chips and Guacamole
Richard Keeler
This place has consistintly crummy food and very rude service and rarely do they get an order right?. done!!!
Atmosphere: 2
Food: 1
Service: 1
Sherri Barnes
The chicken pieces are now is super small and your paying more.
Atmosphere: 4
Food: 2
Service: 4
Sergio Ruiz
As always, their great service and cleanliness stand out.
Atmosphere: 5
Food: 5
Service: 5
Steve Naghshineh
Still my favorite place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken and Avocado Salad, 3 PC Chicken Combo, Original Pollo Bowl Combo, Taco Salad, Burrito, Half Chicken Meal
Russia at El Pollo Loco is absolutely amazing! She is friendly, attentive, and goes above and beyond to make every visit a great experience. Her positive energy and excellent customer service truly stand out. The restaurant feels welcoming thanks to her warm attitude and professionalism. Highly recommend asking for her when you visit — she makes the meal that much better!
Atmosphere: 5
Food: 5
Service: 5
Great tasting food for you to enjoy and your wallet too.
Atmosphere: 5
Food: 5
Service: 5
Great staff, great food. They were busy but moving people. Friendly and competent. Seems rare in food service today. Food was hot and good. Thanks
Atmosphere: 5
Food: 5
Service: 5
Food was good.i think it has improved over the years I used to hate else but like it now.
Excellent services.
Vegetarian options: Request
Dietary restrictions: Made low sodium and have sugar free drinks. Grilled. Not fried.
Parking: Free available and handicap parking
Kid-friendliness: Unfortunately, it is kid friendly..
Wheelchair accessibility: Yes.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken and Avocado Salad, 3 PC Chicken Combo, Lettuce Taco Plate, Cobb Salad, Taco Salad, Chips, Guacamole, Classic Chicken Burrito, Burrito, Chips and Guacamole
This place has consistintly crummy food and very rude service and rarely do they get an order right?. done!!!
Atmosphere: 2
Food: 1
Service: 1
The chicken pieces are now is super small and your paying more.
Atmosphere: 4
Food: 2
Service: 4
As always, their great service and cleanliness stand out.
Atmosphere: 5
Food: 5
Service: 5
Still my favorite place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken and Avocado Salad, 3 PC Chicken Combo, Original Pollo Bowl Combo, Taco Salad, Burrito, Half Chicken Meal
Restaurantji Recommends
They gave me exactly what I needed and nothing less. And I actually got sauces I asked for too!!!
Atmosphere: 5
Food: 5
Service: 5
Probably the worst location.
They got my order wrong, substituted Rice as my side dish because they hadn't prepared any Mac and Cheese yet.. (at 11:12am)
and the rice was horrible
outside bathroom dirty. floor was wet, and I'm not sure if it was water or urine. Based on odor, urine. or at least dirty mop water.
soda fountain mix was off, SUPER watered down.
Chicken however, was this time as almost always FANTASTIC.
IF you choose this location, just drive through or get it to go. the building is nasty
Atmosphere: 3
Food: 5
Service: 2
Great service , food taste great , friendly
Atmosphere: 5
Food: 5
Service: 5
The tostada here are made well and look delicious and the service is fast and accurate.
The store is clean whenever I walk in.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ensalada de Pollo
They say open 9:30 am but they open 9:50 am.
The mgr so mean..
Service: 1
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