Ordered the taco al carbon tacos and the meat was burnt to a crisp I believe this is the nastiest el pollo loco ever I showed them photos she says the meat comes like that it mad no sense what so ever don’t come here
Atmosphere: 1
Food: 1
Service: 1
Frank Ramirez
I bought a double chicken salad tostada on Friday 01/09/26 @ 1130 am. When I got back to work from the drive thru I opened my salad. There was no double portion of chicken and all rice with no pinto beans. I paid for a service and didn't get it. How hard is it to get my order right? I don't not want free food I want what I paid for, that simple.
Food: 1
Service: 3
Allen
Great for the family. Not to expensive and healthy.
Atmosphere: 5
Food: 5
Service: 5
Mikhail Romanov
Fast service great customer service Rose helped me
Atmosphere: 4
Food: 5
Service: 5
Lawrence Lee
The server is very courteous and friendly, even though she is busy taking and filling orders seemingly on a short-staffed night.
Atmosphere: 4
Food: 5
Service: 5
Stacey Blakeman
I was happy to learn that they accept various types of payment, including e b t. However, e b t is only accepted inside and not at the drive through. I ordered two double chicken avocado tosta salads and a chicken burrito.Along with two large cakes. They were exactly on point. Got our order perfectly? Including the extra dressings that we asked for if food look presentable was nice and warm, even by the time. I got home with it. Money well spent.
CeeCee L
Is the fast food restaurant and what else can you say? The location was clean and it wasn't very busy.So they seriously pretty quick.I usually just to drive through, actually sat in to eat this time
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Chicken and Avocado Salad
Iran Washington
I ordered through FoorDash, and had missing items, call the location phone just rings and voicemail full, how can they correct this ?
Phaedra Agraphiotis
Russia at El Pollo Loco is absolutely amazing! She is friendly, attentive, and goes above and beyond to make every visit a great experience. Her positive energy and excellent customer service truly stand out. The restaurant feels welcoming thanks to her warm attitude and professionalism. Highly recommend asking for her when you visit — she makes the meal that much better!
Atmosphere: 5
Food: 5
Service: 5
Martha Barbosa
Great tasting food for you to enjoy and your wallet too.
Ordered the taco al carbon tacos and the meat was burnt to a crisp I believe this is the nastiest el pollo loco ever I showed them photos she says the meat comes like that it mad no sense what so ever don’t come here
Atmosphere: 1
Food: 1
Service: 1
I bought a double chicken salad tostada on Friday 01/09/26 @ 1130 am. When I got back to work from the drive thru I opened my salad. There was no double portion of chicken and all rice with no pinto beans. I paid for a service and didn't get it. How hard is it to get my order right? I don't not want free food I want what I paid for, that simple.
Food: 1
Service: 3
Great for the family. Not to expensive and healthy.
Atmosphere: 5
Food: 5
Service: 5
Fast service great customer service Rose helped me
Atmosphere: 4
Food: 5
Service: 5
The server is very courteous and friendly, even though she is busy taking and filling orders seemingly on a short-staffed night.
Atmosphere: 4
Food: 5
Service: 5
I was happy to learn that they accept various types of payment, including e b t. However, e b t is only accepted inside and not at the drive through. I ordered two double chicken avocado tosta salads and a chicken burrito.Along with two large cakes. They were exactly on point. Got our order perfectly? Including the extra dressings that we asked for if food look presentable was nice and warm, even by the time. I got home with it.
Money well spent.
Is the fast food restaurant and what else can you say? The location was clean and it wasn't very busy.So they seriously pretty quick.I usually just to drive through, actually sat in to eat this time
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Chicken and Avocado Salad
I ordered through FoorDash, and had missing items, call the location phone just rings and voicemail full, how can they correct this ?
Russia at El Pollo Loco is absolutely amazing! She is friendly, attentive, and goes above and beyond to make every visit a great experience. Her positive energy and excellent customer service truly stand out. The restaurant feels welcoming thanks to her warm attitude and professionalism. Highly recommend asking for her when you visit — she makes the meal that much better!
Atmosphere: 5
Food: 5
Service: 5
Great tasting food for you to enjoy and your wallet too.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great staff, great food. They were busy but moving people. Friendly and competent. Seems rare in food service today. Food was hot and good. Thanks
Atmosphere: 5
Food: 5
Service: 5
Food was good.i think it has improved over the years I used to hate else but like it now.
Excellent services.
Vegetarian options: Request
Dietary restrictions: Made low sodium and have sugar free drinks. Grilled. Not fried.
Parking: Free available and handicap parking
Kid-friendliness: Unfortunately, it is kid friendly..
Wheelchair accessibility: Yes.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken and Avocado Salad, 3 PC Chicken Combo, Lettuce Taco Plate, Cobb Salad, Taco Salad, Chips, Guacamole, Classic Chicken Burrito, Burrito, Chips and Guacamole
This place has consistintly crummy food and very rude service and rarely do they get an order right?. done!!!
Atmosphere: 2
Food: 1
Service: 1
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