On 9.11, I walked into Mitsuwa market to get to the donut shop and was startled by the most unpleasant girl, who looked miserable, talked miserably, and didn't have enough respect to speak to me face-to-face. Apparently, she must be under the concept that she is doing me a favor by selling me $36.00 worth of donuts, and I didn't deserve to understand what she was saying. This will be my last time purchasing from this vendor. Discusted!
Atmosphere: 1
Service: 1
JOEFERNY
CARD ONLY! THEY DON'T ACCEPT CASH UNFORTUNATELY. BUT THEY HAVE THE BEST DONUTS I'VE EVER TRIED IN MY LIFE. HIGHLY RECOMMEND THIS PLACE. WAY BETTER THAN KRISPY KREAM
Strip mall food court donuts, they were delicious, colorful, light, fluffy and chewy. Flavors were original and not too sweet for the Asian ones, which was perfect. Service was meh. Cost was okay!
Atmosphere: 3
Food: 5
Service: 3
Han-Hsin Lin
Best donut I have had in America.
Jess
Very fresh and delicious Woman working the counter, however, was very rude and unwelcoming.
Sabrina Keigley
Mochi donuts are amazing here! Fair variety, fast service, the display is high so it's easy to browse without squatting or bending over (a huge plus for me)! Parking can be rediculous as it's mall parking, best to NOT park where Google tells you to (in front of the main entrance to PF Chang's and Lazy Dog) and go over to the side of the building by the entrance to the Mitsuwa Food Court for easiest access! My family was so excited to try mochi donuts as they'd never had them! These did not disappoint!!!!
Jose Flores
Hopefully these workers get a raise because the donuts are so good
Karla Lopez
The woman who was on the register was extremely rude and made us feel like we were begging for service. 12/4/24 4:22pm
Kristie Morris
I went to the Torrance location today at 11:26 to get my court staff some donuts as a thank you, since tomorrow is Thanksgiving. When I got there, no one was at the front counter so I waited several minutes. Once the clerk (name Taisuke) finally noticed me, she came over but didn't so much as say hello or greet me. Instead she stared at me as if my presence there was an inconvenience (she did not have a friendly/welcoming look on her face). I tried to move past that and said hello but again, I got no response. At this point, I was annoyed so I said can I order and her response is that's why I'm standing here. Again, I tried to move past her terrible attitude and complete lack of customer service but then her rudeness continued. I order the 6 box special and started to name the requested flavors and she walked away mid-sentence and then raised her voice with me when I asked if she heard what I requested. The entire experience was so unprofessional and jolting, as a first time customer. Sadly, I will never return here because I am not going to enrich a business with terrible customer service - the donuts aren't worth the attitude. The bar for customer service these days is low but this didn't even meet that low standard.
Pedro Morelos
Anytime I want to make my wife happy I just get her a donut from this place. They have the best quality of mochi donuts.. BUT.... The service staff are absolutely terrible.. never dealt with such miserable people before.
On 9.11, I walked into Mitsuwa market to get to the donut shop and was startled by the most unpleasant girl, who looked miserable, talked miserably, and didn't have enough respect to speak to me face-to-face. Apparently, she must be under the concept that she is doing me a favor by selling me $36.00 worth of donuts, and I didn't deserve to understand what she was saying. This will be my last time purchasing from this vendor. Discusted!
Atmosphere: 1
Service: 1
CARD ONLY! THEY DON'T ACCEPT CASH UNFORTUNATELY. BUT THEY HAVE THE BEST DONUTS I'VE EVER TRIED IN MY LIFE. HIGHLY RECOMMEND THIS PLACE. WAY BETTER THAN KRISPY KREAM
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sugar Glazed, Doughnut, Strawberry
Strip mall food court donuts, they were delicious, colorful, light, fluffy and chewy. Flavors were original and not too sweet for the Asian ones, which was perfect. Service was meh. Cost was okay!
Atmosphere: 3
Food: 5
Service: 3
Best donut I have had in America.
Very fresh and delicious
Woman working the counter, however, was very rude and unwelcoming.
Mochi donuts are amazing here! Fair variety, fast service, the display is high so it's easy to browse without squatting or bending over (a huge plus for me)!
Parking can be rediculous as it's mall parking, best to NOT park where Google tells you to (in front of the main entrance to PF Chang's and Lazy Dog) and go over to the side of the building by the entrance to the Mitsuwa Food Court for easiest access!
My family was so excited to try mochi donuts as they'd never had them! These did not disappoint!!!!
Hopefully these workers get a raise because the donuts are so good
The woman who was on the register was extremely rude and made us feel like we were begging for service. 12/4/24 4:22pm
I went to the Torrance location today at 11:26 to get my court staff some donuts as a thank you, since tomorrow is Thanksgiving.
When I got there, no one was at the front counter so I waited several minutes. Once the clerk (name Taisuke) finally noticed me, she came over but didn't so much as say hello or greet me. Instead she stared at me as if my presence there was an inconvenience (she did not have a friendly/welcoming look on her face). I tried to move past that and said hello but again, I got no response. At this point, I was annoyed so I said can I order and her response is that's why I'm standing here. Again, I tried to move past her terrible attitude and complete lack of customer service but then her rudeness continued. I order the 6 box special and started to name the requested flavors and she walked away mid-sentence and then raised her voice with me when I asked if she heard what I requested. The entire experience was so unprofessional and jolting, as a first time customer. Sadly, I will never return here because I am not going to enrich a business with terrible customer service - the donuts aren't worth the attitude. The bar for customer service these days is low but this didn't even meet that low standard.
Anytime I want to make my wife happy I just get her a donut from this place. They have the best quality of mochi donuts.. BUT.... The service staff are absolutely terrible.. never dealt with such miserable people before.
Atmosphere: 2
Service: 1
Restaurantji Recommends
Best donut!
Atmosphere: 5
Food: 5
Service: 5
good donuts ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Matcha Flavor
love the donuts and the matcha !! really good service too :)
Atmosphere: 5
Food: 5
Service: 5
Amazing experience. Great food and drinks
Atmosphere: 5
Food: 5
Service: 5
This is my favorite place for a treat! The chocolate donut is soooo good and Ive heard all the flavors are good!
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