Natasha was such a good help when I came in so indecisive she helped me decide what to order. She answered all my questions about the menu items and helped me narrow down my selection. Has amazing customer service and wad so kind and friendly when helping me out.
Madison
This was my first time trying this place out this past week!! The cashier Sebastian and Leonardo were very friendly. Had a really nice conversation with the both of them, definitely will be trying the signature fruit tea again! :)
JWHB
I got to say this brand of bubbletea is legit! I come from an Asian country where bubble tea is in abundance and many brands competing for standards and customer loyalty. (Like literally 6-7 bbt shops in a mall alone) I had the lychee black tea with 30% sugar and the sweetness was just nice, the tea itself was thick and not watered down with too much water or ice (i chose regular ice-it was a decent and acceptable amount) I have tried Presotea in Taiwan(Taipei) and Australia (Perth) and now in LA for the first time. This brand has never disappointed me though the menus is all 3 countries differ. I got to admit this cup I had in LA was surprisngly one of the best bubbleteas I had. Presotea in LA, keep up the great job you guys and continue serving happy cups of bubbleteas to your happy customersš«¶š»
Karen K
This is my favorite boba place around here right now. I get oolong milk tea 70% sweet and I like how the tea flavor is strong. I think they changed recently because it was not this flavorful before. So thank you for the improvement! Also, the staff is always attentive even when they are busy. Recommend ordering beforehand using the app.
Stephen Zimmerman
I ordered the matcha milk tea. They were decently fast for the amount of orders however two complaints: the boba was an EXTRA CHARGE. At boba tea placeā¦. I have never seen a shop charge almost $1 for boba pearls lol, they are always included. Second, they put very few in my drink. Like I finished after a couple of sips. The taste of the matcha however was bold and delicious, clearly fresh.
Katie Oros
Large tea selection! Wonderful flavors and quality ingredients. Better than the cheap shops that just use sugar powder for flavorings. The waffles are also very nice. Lots of non-dairy options for milk tea, but they do charge you extra for that.
Service can be slow when it is busy, as the staff is small and often young. It's not a place to come if you're in a big hurry. Blended drinks take the longest to make, and waffles are also a fair bit of a wait. But good food and tea are not pre-made, so the wait is worth it. It can be a bit hot inside the shop, but the area right outside usually has good breezes.
My favorites have been earl grey milk tea and hojicha wintermelon milk tea. The blended matcha is also nice. I noticed another reviewer was confused by their wintermelon drink; those bits in your tea were the melon LOL. They are the best part of the drink! You don't even need boba in that one.
Best
LAX needs a presotea!
Bailey Price
friendly staff, good boba
kelley ngh
Worst experience I've ever had at a boba shop.
I visited Presotea on a busy Sunday and ordered with the cashier instead of using the iPad kiosk. The worker who took my order was a gentleman with many facial piercingsāgave me the worst possible experience and made ordering so unnecessarily confusing.
I ordered 2 Pearl Milk Tea. When I asked for one of the drinks to be 50% sweet, he randomly said heād make it a Ceylon tea instead. He told me it was the same thing as a Pearl Milk Tea. I was confused as I just anted to order a normal Pearl Milk Tea, but he insisted he HAD TO change it to Ceylon. I never asked for that change but if he says its the same and would make his life easier, I didn't care. Then he said heād change the other one to Pearl Milk Tea so I āwouldnāt have to pay for Pearl,ā which made no sense. He kept altering the order on his own, without explanation or permission.
One of the drinks was missing boba, and when I pointed it out upon pick up, he told me to ācalm downāāeven though I was speaking in a normal tone. It felt dismissive and rude. We also ordered a Mango Cloud with no modifications, but he changed it without telling us to 70% sweet and left out the cloud cream altogether. Why would you make random adjustments to a drink without being asked?
The order was messed up, the communication was confusing, and the attitude was off-putting. I would not recommend this location and definitely wonāt be returning. Please get this worker some training on how to put in customer's orders properly and what they asked for.
Disappointed by this milk tea experience - the sweetness wasnāt very well balanced and the tea was bitter. Got the Pearl Milk Tea with boba.
Ethan
too slow, it took an hour for them to make a cup of tea
Pallavi Medappa
My all time go to place for boba drink . Giving 5 star to Leonardo for his amazing work today and he did truly greatly help the costumer and he was awsome šš„°
Becky Abbott
First time at this place, I got a wintermelon hojicha tea. Really enjoyed the tea and the customer service was great! Iāll be sure to be back when Iām in the area.
White Spoon
My wife's favorite boba tea place because they can make the tea strong upon request. However, it doesn't seem like all the baristas know how to interpret the instructions to brew strong tea.
Update : Dec 2024.
Came back after a few months. Ordered the same tea with same instructions as before that worked. Batista didn't brew with tea bag so it tasted somewhat mild. Wife didn't notice this time. Will check back in a few months.
Favorite boba & fruit tea spot in the SB.
Natasha was such a good help when I came in so indecisive she helped me decide what to order. She answered all my questions about the menu items and helped me narrow down my selection. Has amazing customer service and wad so kind and friendly when helping me out.
This was my first time trying this place out this past week!! The cashier Sebastian and Leonardo were very friendly. Had a really nice conversation with the both of them, definitely will be trying the signature fruit tea again! :)
I got to say this brand of bubbletea is legit! I come from an Asian country where bubble tea is in abundance and many brands competing for standards and customer loyalty. (Like literally 6-7 bbt shops in a mall alone)
I had the lychee black tea with 30% sugar and the sweetness was just nice, the tea itself was thick and not watered down with too much water or ice (i chose regular ice-it was a decent and acceptable amount)
I have tried Presotea in Taiwan(Taipei) and Australia (Perth) and now in LA for the first time. This brand has never disappointed me though the menus is all 3 countries differ. I got to admit this cup I had in LA was surprisngly one of the best bubbleteas I had. Presotea in LA, keep up the great job you guys and continue serving happy cups of bubbleteas to your happy customersš«¶š»
This is my favorite boba place around here right now. I get oolong milk tea 70% sweet and I like how the tea flavor is strong. I think they changed recently because it was not this flavorful before. So thank you for the improvement! Also, the staff is always attentive even when they are busy. Recommend ordering beforehand using the app.
I ordered the matcha milk tea. They were decently fast for the amount of orders however two complaints: the boba was an EXTRA CHARGE. At boba tea placeā¦. I have never seen a shop charge almost $1 for boba pearls lol, they are always included. Second, they put very few in my drink. Like I finished after a couple of sips. The taste of the matcha however was bold and delicious, clearly fresh.
Large tea selection! Wonderful flavors and quality ingredients. Better than the cheap shops that just use sugar powder for flavorings. The waffles are also very nice. Lots of non-dairy options for milk tea, but they do charge you extra for that.
Service can be slow when it is busy, as the staff is small and often young. It's not a place to come if you're in a big hurry. Blended drinks take the longest to make, and waffles are also a fair bit of a wait. But good food and tea are not pre-made, so the wait is worth it. It can be a bit hot inside the shop, but the area right outside usually has good breezes.
My favorites have been earl grey milk tea and hojicha wintermelon milk tea. The blended matcha is also nice. I noticed another reviewer was confused by their wintermelon drink; those bits in your tea were the melon LOL. They are the best part of the drink! You don't even need boba in that one.
LAX needs a presotea!
friendly staff, good boba
Worst experience I've ever had at a boba shop.
I visited Presotea on a busy Sunday and ordered with the cashier instead of using the iPad kiosk. The worker who took my order was a gentleman with many facial piercingsāgave me the worst possible experience and made ordering so unnecessarily confusing.
I ordered 2 Pearl Milk Tea. When I asked for one of the drinks to be 50% sweet, he randomly said heād make it a Ceylon tea instead. He told me it was the same thing as a Pearl Milk Tea. I was confused as I just anted to order a normal Pearl Milk Tea, but he insisted he HAD TO change it to Ceylon. I never asked for that change but if he says its the same and would make his life easier, I didn't care. Then he said heād change the other one to Pearl Milk Tea so I āwouldnāt have to pay for Pearl,ā which made no sense. He kept altering the order on his own, without explanation or permission.
One of the drinks was missing boba, and when I pointed it out upon pick up, he told me to ācalm downāāeven though I was speaking in a normal tone. It felt dismissive and rude. We also ordered a Mango Cloud with no modifications, but he changed it without telling us to 70% sweet and left out the cloud cream altogether. Why would you make random adjustments to a drink without being asked?
The order was messed up, the communication was confusing, and the attitude was off-putting. I would not recommend this location and definitely wonāt be returning. Please get this worker some training on how to put in customer's orders properly and what they asked for.
Restaurantji Recommends
Disappointed by this milk tea experience - the sweetness wasnāt very well balanced and the tea was bitter. Got the Pearl Milk Tea with boba.
too slow, it took an hour for them to make a cup of tea
My all time go to place for boba drink . Giving 5 star to Leonardo for his amazing work today and he did truly greatly help the costumer and he was awsome šš„°
First time at this place, I got a wintermelon hojicha tea. Really enjoyed the tea and the customer service was great! Iāll be sure to be back when Iām in the area.
My wife's favorite boba tea place because they can make the tea strong upon request. However, it doesn't seem like all the baristas know how to interpret the instructions to brew strong tea.
Update : Dec 2024.
Came back after a few months. Ordered the same tea with same instructions as before that worked. Batista didn't brew with tea bag so it tasted somewhat mild. Wife didn't notice this time. Will check back in a few months.
Atmosphere: 5
Food: 4
Service: 5
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